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Whitecliff Bay Holiday Park

Hillway Road, Bembridge PO35 5PL, England
Whitecliff Bay Holiday Park
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556 reviews from our community

Traveler rating
    143
    192
    87
    63
    71
See reviews for
311
71
7
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (161)
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Fareham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

if you do not want to camp on a building site I would give it a miss for 2015 there is work going on in all fields to turn this eventually into a static only site shame as it was a lovely camping site in years gone by the roads are in a dreadfull state from the heavy earthmoving equipment... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We love the resort going back for our 3rd visit ASAP, the staff are so friendly and great with the kids, the facilities are as good as any other campsite if not better although could do with a larger indoor pool, clean quality accommodation (we did book luxury) really tasty food and portions just right maybe a little big Infact...... More 

Was this review helpful? Yes
Greg L, Guest Relations Manager at Whitecliff Bay Holiday Park, responded to this review

It's our pleasure and delighted we may be able to do it all over again in September More 

2 reviews
5 of 5 stars Reviewed 1 week ago

We came to the white cliff bay on the 11th may and came home on the 15th may 2015, the site and the venue is really lovely and nice and quite all the staff are so friendly, kind and helpful so are the entertainers. So thank u white cliff bay staff and entertainers for having us for the week and... More 

Was this review helpful? Yes
Greg L, Guest Relations Manager at Whitecliff Bay Holiday Park, responded to this review

Thanks for all of your great comments but especially for mentioning our Security team who work hard to ensure they are not overbearing but are there if they are needed. More 

Camberley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Sad to see the couple who ran the beachside cafe retired now. The site has taken over running it and put in a couple of people who don't have a clue about making even a sandwich. Very unfair of the site to have just "plonked" staff in there with no training. I have been going to this cafe 10 years... More 

Was this review helpful? Yes 3
Greg L, Guest Relations Manager at Whitecliff Bay Holiday Park, responded to this review

It was sad to see them go but they have emigrated to Australia so the cafe is now being run by 3 team members who between them have had over 20 years experience in the Catering business. Although I'm sorry you felt you had a bad experience, I would say that like anywhere else, if you are unhappy with the... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this holiday through Away Resorts.com and as we had booked and stayed at a different park before was really looking forward to it. On arrival we were greeted by lovely friendly staff and a few minutes after arriving at our caravan we received a complimentary breakfast pack which we thought was a lovely touch. Unfortunately as we looked... More 

Was this review helpful? Yes 1
Greg L, Guest Relations Manager at Whitecliff Bay Holiday Park, responded to this review

I'm sorry you were disappointed by your location on the park Ann but pleased to learn this would not deter you from holidaying with us again More 

Wareham, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just left another lovely family holiday at whitecliff it never dissapoints it has everything to offer we loved the bars, the pool, evening entertainment and staff were friendly and helpful. Few negatives Bingo was over priced and bingo sales were rushed it could be simplified and on arrival advised to arrive early to get to play but the... More 

Was this review helpful? Yes 2
Greg L, Guest Relations Manager at Whitecliff Bay Holiday Park, responded to this review

Pleased you & your family had a great time even if there were a couple of little niggles. I will certainly pass on your comments to the General Manager to see if we could implement the changes to bingo that you have recommended! More 

Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really enjoyed whitecliff bay me and my family really did enjoyed themselves stayed there for a couple of nights in a lodge, the lodge wasnt very clean which was abit of a downfall especially the shower drain was blocked with hair but other than that it was ok. Entertainment for the kids and adults absolutly fantastic the staff there were... More 

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Greg L, Guest Relations Manager at Whitecliff Bay Holiday Park, responded to this review

Great 4 star review of your short break & it's always extra good when I hear the words "Absolutely fantastic". Not sure about the cost of a slice of bread but I will certainly make enquiries on your behalf. As always, we're looking forward to your return to the park & glad you're able to come for a little longer... More 

Totnes, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We booked and got a good deal one of the value chalets, we were part of a large family group. The chalets were freshly decorated inside, and although basic, were warm, well equipped, had nice views, were well spaced, and very clean. we found the staff on site very friendly and welcoming, and when we had a problem it was... More 

Was this review helpful? Yes 1
Greg L, Guest Relations Manager at Whitecliff Bay Holiday Park, responded to this review

Thank you so much for posting this review which does sound like the description of a Mediterranean holiday instead of a holiday park here in England. Thanks also for your praise of the beach cafe which took a bashing a few reviews ago & although I know that did seem to be a one off, it's nice for our readers... More 

Essex, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I booked one of the luxury lodges and they are lovely. The staff here are very friendly, everyone waves and says hi and the welcome basket of goodies is an excellent touch. Especially after travelling for hours. You can tell they are updating the park step by step and once it's finished it will be amazing. For what we paid,... More 

Was this review helpful? Yes 1
Greg L, Guest Relations Manager at Whitecliff Bay Holiday Park, responded to this review

Almost amazing is almost good enough & would be for some companies but I'm determined to make sure all of our parks are absolutely amazing. We're getting there & it's been a long ride but I'm pleased to see you noticed what we've accomplished so far. Before I get carried away I have to say I'm sorry to hear your... More 

bournemouth uk
Contributor
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here in caravan upgraded but caravan was shabby and sofa broken spoke to reception about this and she offered us s upgrade refund in vouchers or new caravan chose new caravan had to wait for this but it was worth it as caravan lovely good entertainment good responsive customer service Sarah entertainment manager had a great voice would go... More 

Was this review helpful? Yes 1
Greg L, Guest Relations Manager at Whitecliff Bay Holiday Park, responded to this review

I was so pleased to learn that we resolved the issue with your initial accommodation Keith & although it should never have happened to begin with, at least this was sorted to your complete satisfaction. Thanks for your kind comments about Sarah which I will naturally pass on to her & we look forward to your return to the park! More 

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