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Lost Horizon Beach Dive Resort

Alona Beach, Tawala, 6340, Philippines
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Lost Horizon Beach Dive Resort
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Lost Horizon Beach Dive Resort
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263 reviews from our community

Traveler rating
    41
    102
    65
    32
    23
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57
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Winnipeg, Canada
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed yesterday NEW

Bought a coupon thru a group-buying website while out-of-country and corresponded with the hotel by email. Email correspondence were up-to-date. Staff was great - online and in person, professional. Hotel is beachfront and I sleep with the sound of the waves, calming. We were assigned close to the pool, a plus for our two girls for night swimming. Food, A-plus!... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 3 days and 2 nights. We checked-in at their annex building which is a couple of meters away to the beach and the main resort. Our room was at the ground floor near the pool & bar. The experience was a treat. Although away from the beach where the fun is it is near the main road where... More 

Was this review helpful? Yes
Duane B, Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi Mr. Morris Adelon A, Thank you for the inspiring review. It is our pleasure to know that you were satisfied by our service, resort’s facilities and amenities. Thank you for recognizing our courteous staff and for considering staying with us again. We will make sure that your pleasant experienced during your last visit with us will be the same... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

We picked this resort due to its location which is front beach with very nice view of the beach. We were given the Modern Deluxe 1 which is a clean and decent size room located on the first floor of the building right across the swimming pool. The bed are soft with clean blankets and sheets. We were provided with... More 

Was this review helpful? Yes
Lost Horizon A, Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi Ms. Paulyn Athea T. Thank you for taking time to review our resort. We appreciate all feedback received from our valued guests. All your concerns has been noted and corrected. Despite those minor problems you encountered, we are glad to know that you are considering staying with us again. Thank you for the recommendation. It’s an honor to serve... More 

Manila, Philippines
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 19, 2015

Got 4D3N package for 10.5k for 2- it included breakfast for 3 days and airport transfers. (Modern standard room) Personally i think it was just right and we got what we paid for. Basic ammenities and needs were provided for in our entire stay here. Most of the other reviews are true - room is clean - toiletries (soap &... More 

Was this review helpful? Yes 2
Lost Horizon A, General Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi Ms. Erin M I appreciate your effort taking time to review and share your experience with us. We are pleased about the positive feedbacks you had mentioned regarding our amenities and good comments about our staff, however, we do apologize for the salty water and some inconvenience you experienced during your stay. Generally, we are glad that we able... More 

Senior Contributor
36 reviews 36 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 16, 2015

It's just OK. The beach in front of the resort is only 5 mtrs wide but you can walk less than one kilometer and getting wider. Pool is really small. Cooking is good enough not really something special. Good things is that restaurant isn't buffet and you can order what ever really want to eat. A tour around the entire... More 

Was this review helpful? Yes
Lost Horizon A, General Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi Mr. Charis M Thank you for your time reviewing our resort. We do appreciate your effort. I must say that our prices are affordable. I’m inviting you to come again and try our specialty and other food options. Thank you for staying with us and we hope to see you around soon. Regards! More 

1 review
1 of 5 stars Reviewed April 13, 2015

Owner will spend money on features and updating only when absolutely necessary. Stayed there a year ago and it was pretty decent. Just finished a 10 day stay in March. The TV broadcast had a lot of channels, but few were watchable. The TV reception was was poor, at best. Channels often fuzzy to the point of being unwatchable and... More 

Was this review helpful? Yes
Lost Horizon A, Manager at Lost Horizon Beach Dive Resort, responded to this review

We appreciate all comments received from our guests and we take action to correct any deficiencies noted. I personally checked the rooms you were in and found the TV worked properly and all channels were clear. The bathroom had no odor and was clean. As far as no TV reception, we can only reply on our cable provider. This room... More 

Travelers are raving about these Panglao Island hotels

Marikina City, Rizal, Philippines
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 7, 2015

We booked our stay in this hotel last March 30-April 2, 2015.I should say that we really had fun in our entire stay in Bohol but i should stressed up some (+) & (-) points in the place wer'e we chosed to stay. -To start with,the room is clean and they made it a point to change our towels and... More 

Was this review helpful? Yes 2
Lost Horizon A, General Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi Ms. Knine716 I’m very glad to know that generally you were satisfied during your stay with us. Your concerned about our services and your observations about our staff has been noted and corrected! Wi-Fi has been improved also. We are looking forward to serve you better on your next visit with us. Regards! More 

Surfers Paradise, Australia
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed March 31, 2015

Clean drinking water is a basic human right, and Lost Horizon Resort in Bohol, Philippines refused to provide service water to their diners. What's odd about this was the wife of the owner and her relatives were having lunch and they had a pitcher of water, and also there's a tall dispenser of bottled water - for staff use only.... More 

Was this review helpful? Yes 15
Lost Horizon A, Manager at Lost Horizon Beach Dive Resort, responded to this review

We appreciate all comments received from our valued guests. Your comment about the owner’s wife and family should have said the owner’s family as she is the owner. We provide all the water that you may wish to purchase however we do not provide free water just like we do not provide free accommodations either. The staff do not receive... More 

Denver, Colorado
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 25, 2015

My husband and I stayed here a few weeks ago for our honeymoon! Upon arrival, I was sketched out because it was dark. The road leading up to the hotel was high traffic and so bumpy. We had traveled all day to get to Bohol so we were pretty tired. The next day..... WOW, we were both in awe as... More 

Was this review helpful? Yes
Lost Horizon A, General Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi Ms. Kathy G We are delighted to learn that you were amazed in our services and features of the resort. Our affordable drinks are one of the best option we can offer to all our guests as well as well maintain quality rooms makes our guests coming back again and again. It’s a pleasure to know that you are... More 

Kilmaurs, United Kingdom
Top Contributor
103 reviews 103 reviews
26 hotel reviews
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed March 17, 2015

Went here for dinner and it was a complete disaster. Ordered a burger and chips and my partner had a salad, after 1 hour still no closer to being fed. When the salad arrived first it was actually laughable, 2 pieces of lettuce and a cut up egg, just not acceptable especially for the inflated tourist price. The waitress took... More 

Was this review helpful? Yes 3
Lost Horizon A, Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi Mr. Marc I We do appreciate all feedbacks that we received from our guests and we take note any deficiencies and corrected it without more ado. Please accept my sincere apology for the inconvenience happened during your dinner. I verified this incident and it happened during rush hours of high season served by one of my OJT (trainee). Allow... More 

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