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Lost Horizon Beach Dive Resort

Alona Beach, Tawala, 6340, Philippines
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Lost Horizon Beach Dive Resort
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Lost Horizon Beach Dive Resort
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257 reviews from our community

Traveler rating
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    97
    64
    32
    23
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56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Manila, Philippines
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Got 4D3N package for 10.5k for 2- it included breakfast for 3 days and airport transfers. (Modern standard room) Personally i think it was just right and we got what we paid for. Basic ammenities and needs were provided for in our entire stay here. Most of the other reviews are true - room is clean - toiletries (soap &... More 

Was this review helpful? Yes 2
Lost Horizon A, General Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi Ms. Erin M I appreciate your effort taking time to review and share your experience with us. We are pleased about the positive feedbacks you had mentioned regarding our amenities and good comments about our staff, however, we do apologize for the salty water and some inconvenience you experienced during your stay. Generally, we are glad that we able... More 

Senior Contributor
33 reviews 33 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's just OK. The beach in front of the resort is only 5 mtrs wide but you can walk less than one kilometer and getting wider. Pool is really small. Cooking is good enough not really something special. Good things is that restaurant isn't buffet and you can order what ever really want to eat. A tour around the entire... More 

Was this review helpful? Yes
Lost Horizon A, General Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi Mr. Charis M Thank you for your time reviewing our resort. We do appreciate your effort. I must say that our prices are affordable. I’m inviting you to come again and try our specialty and other food options. Thank you for staying with us and we hope to see you around soon. Regards! More 

1 review
1 of 5 stars Reviewed 3 weeks ago

Owner will spend money on features and updating only when absolutely necessary. Stayed there a year ago and it was pretty decent. Just finished a 10 day stay in March. The TV broadcast had a lot of channels, but few were watchable. The TV reception was was poor, at best. Channels often fuzzy to the point of being unwatchable and... More 

Was this review helpful? Yes
Lost Horizon A, Manager at Lost Horizon Beach Dive Resort, responded to this review

We appreciate all comments received from our guests and we take action to correct any deficiencies noted. I personally checked the rooms you were in and found the TV worked properly and all channels were clear. The bathroom had no odor and was clean. As far as no TV reception, we can only reply on our cable provider. This room... More 

Marikina City, Rizal, Philippines
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked our stay in this hotel last March 30-April 2, 2015.I should say that we really had fun in our entire stay in Bohol but i should stressed up some (+) & (-) points in the place wer'e we chosed to stay. -To start with,the room is clean and they made it a point to change our towels and... More 

Was this review helpful? Yes 2
Lost Horizon A, General Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi Ms. Knine716 I’m very glad to know that generally you were satisfied during your stay with us. Your concerned about our services and your observations about our staff has been noted and corrected! Wi-Fi has been improved also. We are looking forward to serve you better on your next visit with us. Regards! More 

Surfers Paradise, Australia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed March 31, 2015

Clean drinking water is a basic human right, and Lost Horizon Resort in Bohol, Philippines refused to provide service water to their diners. What's odd about this was the wife of the owner and her relatives were having lunch and they had a pitcher of water, and also there's a tall dispenser of bottled water - for staff use only.... More 

Was this review helpful? Yes 7
Lost Horizon A, Manager at Lost Horizon Beach Dive Resort, responded to this review

We appreciate all comments received from our valued guests. Your comment about the owner’s wife and family should have said the owner’s family as she is the owner. We provide all the water that you may wish to purchase however we do not provide free water just like we do not provide free accommodations either. The staff do not receive... More 

Denver, Colorado
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 25, 2015

My husband and I stayed here a few weeks ago for our honeymoon! Upon arrival, I was sketched out because it was dark. The road leading up to the hotel was high traffic and so bumpy. We had traveled all day to get to Bohol so we were pretty tired. The next day..... WOW, we were both in awe as... More 

Was this review helpful? Yes
Lost Horizon A, General Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi Ms. Kathy G We are delighted to learn that you were amazed in our services and features of the resort. Our affordable drinks are one of the best option we can offer to all our guests as well as well maintain quality rooms makes our guests coming back again and again. It’s a pleasure to know that you are... More 

Kilmaurs, United Kingdom
Top Contributor
103 reviews 103 reviews
26 hotel reviews
70 helpful votes 70 helpful votes
1 of 5 stars Reviewed March 17, 2015

Went here for dinner and it was a complete disaster. Ordered a burger and chips and my partner had a salad, after 1 hour still no closer to being fed. When the salad arrived first it was actually laughable, 2 pieces of lettuce and a cut up egg, just not acceptable especially for the inflated tourist price. The waitress took... More 

Was this review helpful? Yes 3
Lost Horizon A, Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi Mr. Marc I We do appreciate all feedbacks that we received from our guests and we take note any deficiencies and corrected it without more ado. Please accept my sincere apology for the inconvenience happened during your dinner. I verified this incident and it happened during rush hours of high season served by one of my OJT (trainee). Allow... More 

Nokia, Finland
Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 17, 2015

We stayed in Lost Horizon 4 nights in the beginning of march. Room was quite basic, but included all amenities needed. There was a large fridge, hairdryer, aircon that worked and so on. Bathroom was spacious, balcony also nice and spacious, but didnt spend much time there, cause were always on the go. Soundproof was nonexistent, some might be bothered... More 

Was this review helpful? Yes 1
Lost Horizon A, Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi Ms. Steliana76 Thank you for your feedbacks! I was saddened to hear about your comment that we unable to meet your expectations. Please accept my apology in some inconvenience during your stay. I checked on the details regarding your comments and the service of my staff that you had mentioned. All those concerns have been noted for improvement. I... More 

Sydney
Top Contributor
64 reviews 64 reviews
31 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed March 13, 2015

Your views on this place depends on the room you choose. We chose a standard room (room E) with a king sized bed (2 singles joined together) the room was very small and you couldn't spend much time in your room. Old furniture, noisy fan but the aircon was good (if you like it on throughout the night which we... More 

Was this review helpful? Yes
Lost Horizon A, Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi IzramSydney Thank you for taking time sharing your observations in our hotel during your stay with us. We are sorry to hear about those problems you encounter. All those concerns has been noted and immediately corrected. Our pool-side area has a limited space for more recliners but we are still considering in adding more recliners. We just had done... More 

Cebu City, Philippines
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 26, 2015

Stayed here 2 years ago & enjoyed it immensely so was looking forward to this trip. It did not disappoint us. Staff were helpful, the rooms clean, beds comfortable & the food was very good. There are many other cafes & food outlets but most times ate at the resort because of the quality.

Was this review helpful? Yes
Lost Horizon A, Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi Liklik46 We thank you for coming back again in our hotel. I’m very glad that we able to serve you. Your feedback has been an inspiration to all of us to continue serving our guests the best way we can. We hope to see you here on your next visit. More 

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