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Lost Horizon Beach Dive Resort

Alona Beach, Tawala, 6340, Philippines
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1 room 1 guest
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Lost Horizon Beach Dive Resort
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277 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Manila, Philippines
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I was here few years back, and the service was already slow. Just a week ago, I was back with my family, and we decided to have our breakfast in their restaurant, because it was in the beach front and the last time I know, food taste good. But it took them a while to serve our orders. If I'm... More 

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Manchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Booked accidently put wrong dates in they would not let me change it had only been 10 minutes from booking to realizing I had made a mistake . As for pay when you stay that's a joke when I asked the hotel re date change they took the money out of my account st8 away knowing I could not go... More 

Was this review helpful? Yes 1

Travelers are raving about these Panglao Island hotels

Binan City, Philippines
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Beach Front, Great Location, Friendly Staff, Comfortable bed, Room service everyday,even if we didn't asked for it, they will clean your room including the bathroom,nice and relaxing ambience,the restaurant's location has a great view on the beach, the food is good and affordable...it was a nice and relaxing stay... excellent!!!

Was this review helpful? Yes 1
Duane B, Manager at Lost Horizon Beach Dive Resort, responded to this review

Good Day Mr. Bryan Bam! Thank you for your short but inspiring feedback. We are truly grateful about the outcome of your stay with us. This is the result of our dedication and commitment to provide high quality service to all our guests. Great location, clean environment, relaxing ambience and friendly staff are just some of the advantages of our... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights. The rooms are big, but they need a bit of updating. The bathrooms and rooms are clean. They have 1 restaurant with a great view. Their food is value for money. Please look for Helen when you visit. She is a server in their restaurant. She was very, very accommodating and helpful to us.... More 

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Duane B, Manager at Lost Horizon Beach Dive Resort, responded to this review

Good Day Carcar L! Thank you for choosing Lost Horizon Beach Resort. Updating and renovation of our rooms is still going on. Thank you for appreciating our service and our staff. Helen is our F&B Head for morning shift and one of the best employees of our resort. We value your money by giving affordable food and drinks without compromising... More 

Hammerfest, Norway
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very easy to talk to the staff.They were always smiling and friendly. Clean and nice rooms. Great location. And the livemusic was very nice in the evening. They were good singers with nice songs . Breakfast was nice. Could choose from 4 different meals.

Was this review helpful? Yes 1
Duane B, Manager at Lost Horizon Beach Dive Resort, responded to this review

Good Day Peter-the-Viking! Thank you for staying with us and sharing your experience in our TripAdvisor community. Thank you for appreciating our friendly and smiling staff. Providing clean rooms and quality foods is just our basic responsibility. We make sure our guests are comfortable and satisfied in all aspect of our service. For entertainment, live band is daily except Tuesday.... More 

Manama, Bahrain
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 12, 2015

This hotel simply couldn't be better located. Right in the little town, right on the beach at the end of the 'road'. However, the rooms themselves are a little tired and in need of an update. The food in the restaurant was quite good.

Was this review helpful? Yes
Duane B, Manager at Lost Horizon Beach Dive Resort, responded to this review

Good day Paul K! Thanks for taking time sharing your experience about our hotel. Thank you for describing our hotel with “outstanding location” and appreciating our restaurant food. We take note all feedback from our valued guests. Please accept my apology about the little tired room that needs for upgrade that you had mentioned. We’re just finished renovating and enhancing... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 10, 2015

For the price paid, id say this place is great. the biggest negative for this place is the terrible wifi. I could deal with their unfriendly waitstaff and saltwater shower water 'cause you get what you pay for. But in this day in age, internet access is a must. Dont go there if you need to communicate with the outside... More 

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Duane B, Manager at Lost Horizon Beach Dive Resort, responded to this review

Good day Dankim01! Thanks for sharing your great experience in our Trip Advisor community and for bringing your concerns to our attention. Great location is one of the advantages of our resort. We provide a van and taxi services at the very doorstep making your tour comfortable and convenience. Thank you for appreciating our delicious barbeque and live band entertainment... More 

Cagayan de Oro, Cagayan de Oro, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 6, 2015

Been here for a holiday with my daughter. What's nice is that they had a pool suits for those who would bring kids. The food is okay and the staffs are fine and accommodating. The restaurant is in good location in which you could see the horizon and could hear the sea breeze.

Was this review helpful? Yes
Duane B, Manager at Lost Horizon Beach Dive Resort, responded to this review

Dear JaneenThomas, Thank you for choosing Lost Horizon Beach Resort for your family holiday vacation. We are glad to learn that you have enjoyed your stay with us together with your family. Thank you for recognizing our staff for their being accommodating and appreciating our pool, restaurant and food. We will make sure that your next stay with us would... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 1, 2015

The location of this place is really quite good... it's right near the beach, easy access to islands for snorkeling and plenty of little places to eat within walking diatance. Nice restaurants on the beach... transport everywhere. The hotel itself though was a let down, from it's smelly bathroom to it's bad food. Due to late night entertainment, it's really... More 

Was this review helpful? Yes
Duane B, Manager at Lost Horizon Beach Dive Resort, responded to this review

Thank you so much for choosing Lost Horizon Beach Dive Resort and for bringing your concerns to our attention. Your feedback is very significant to improve our hotel services. I personally checked your concerns about smelly bathroom, bad food and the loud entertainment by our nightly band. Please accept my sincere apology about those inconveniences you experienced. Those concerns are... More 

San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 19, 2015

Bathroom smelled bad and older/not that clean. The bathroom sets the tone for the rest of the review. The room was just OK. Hotel is on the beach, and onsite restaurant is sufficient. Didn't use the pool. Wifi on and off.

Was this review helpful? Yes
Duane B, Manager at Lost Horizon Beach Dive Resort, responded to this review

Hi CanoTvlr, Thank you for choosing Lost Horizon. First of all I would like to say sorry for some inconvenience you encounter during your stay with us. All your concerns including bathroom has been noted and corrected. Again thank you for staying with us. We hope to see you again on your next visit. More 

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