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Henann Resort, Alona Beach

Tawala, Philippines
Hotel amenities
Henann Resort, Alona Beach
Best prices for: 1 room 1 guest
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Ranked #30 of 42 Hotels in Panglao Island
A recent review
3 of 5 stars reviewed yesterday
TheExpatCat Cebu City, Philippines
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59 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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china
2 reviews
2 of 5 stars Reviewed today NEW

Well first of all this is a soft opening with only 100 rooms ready to go at a reduction price of course but be ready to be in a middle of painting,and construction site even the security guard office entrance is not build and very strong smelly smell due to construction site,this place is not ready to open they are... More 

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Cebu City, Philippines
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

It's important to note that this hotel is on soft opening and, because of this, was offering a bargain rate. We knew going in that things wouldn't be perfect and I'm sure they'll be making many improvements anyway, but there are a few things that definitely need to be better before they start charging higher rates. Overall we had a... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The resort newly opened this May and from what I heard they opened around 100 rooms out of the 400. When I arrived at the airport I was greeted outside by gentle man with a small white board with our names on it. Our luggage were taken cared of and escorted to the van waiting just outside the arrival area,... More 

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Bangkok, Thailand
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It had its soft opening first week of May so, I tried the Henann Experience. The resort was the biggest resort in Panglao Island under the management of Boracay Regency Resort and Spa. It has a lot of swimming pools here and there and a great beach view.. Everything was perfect but there were little slips on customer service, housekeeping... More 

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Cebu Island, Philippines
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 days ago NEW

very disappointed with how their employees treat their customers, that person CHARMAINE needs to undergo proper training. she doesn't know what service means in an expensive resort. I've gone to different places but this is the first time I experiences this kind of manner from an employee. Very bad! will never come back!

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This review will be based only on my experience and now. I do believe many improvements will still be made in the very near future. Restaurant: Dinner buffet was okay. Food was nothing exceptional. Majority of staff was very nice and courteous. Some need more training like "bus boy" (the one who cleans the table?) who bumped his cart on... More 

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New York City, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We decided to experience the new Henann in the knowledge that it was very new and would suffer teething problems. Much of the resort is incomplete but we planned to be tolerant given the special introductory rate offered to us. We had been fans of the old Henann, a beautiful tropical garden with individual Nipa roof houses beautifully fitted and... More 

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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We were there yesterday to avail their promo in the restaurant. We arrived at 11am & we were advised that the restaurant will open at 12pm. So we waited and just so you know we travelled for almost 4hrs just to try their buffet promo. When it was already 12pm we started to fall in line and others are coming... More 

Was this review helpful? Yes 4
Shanghai
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The resort is not yet finished, so it is still a work in progress... But for now, I would not recommend it. We had a Delux room, and they gave us a room looking to the construction (noise included). They made us pay the upgrade to change from that room. The breakfast is not bad but the pastries tasted old.... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed 2 nights in May with my Filipino wife. After a very bad experience (on my birthday) with 2 other couples (6 in total) I stormed out after waiting over 1 hour as walk-in dinner guests. My wife wanted to treat me for our last 2 days on Bohol, as resident guests a totally different experience, loved the place, would... More 

Was this review helpful? Yes 1
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