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Henann Resort, Alona Beach

Tawala, Philippines
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1 room 1 adult
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Henann Resort, Alona Beach
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386 Reviews from our TripAdvisor Community

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2 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

The place is nice however the staff especially the front desk were terrible. They ddnt inform me well regarding their policy and their additional rate were not worth it.. They were inconsistent in giving information. Overall a bit disppointment and worst 5-star hotel iv been to. Will nver come back to this resort.

Helpful?
Thank edah a
Bristol, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay at the resort. Although a very big one, we did not feel it was too crowded. The breakfast buffet was good with a wide selection to ensure everyone had something to eat! The entire family enjoyed using the swimming pools - we were spoiled for choice! The beach front was good as well. We had a... More 

Helpful?
Thank Grizelda C
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This resort makes me want to come back to Bohol again! Getting there: We availed the hotel's airport transfer. Helpful staff and the van was new. Had to pay extra though per person but it was a good choice for a hassle-free travel to the resort. Room: We were upgraded from Superior to Deluxe. I think the only difference is... More 

Helpful?
Thank lisachaves
Henann_Group, Guest Relations Manager at Henann Resort, Alona Beach, responded to this review

Dear lisachaves, Many thanks for sharing your experience on Henann Resort Alona Beach, Bohol. It is overwhelming that you had an amazing holiday with us. Our rooms are designed to be spacious enough for guests to have a comfortable movement, the beds are a combination of queen and single size for a most relaxing sleep. The food selection is also... More 

2 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at this resort in Feb2016. Apparently their basic room is called a "superior" don't ask me why? Paid extra to get a"deluxe room" only to find out that "all deluxe rooms have this view of a garbage tip!" It mentions nothing about this when booking. Then they try to get extra money from you for room change. Be vary... More 

Helpful?
Thank Bradshawhal
Illinois City, Illinois
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

Enjoyed our stay; excellent service and amenities. Loved the food at SeaBreeze and the breakfast buffet, so many selections/choices. Staff are very friendly, helpful & efficient. Facility is very clean & beautiful landscape.

Review collected in partnership with this hotel

Helpful?
Thank bt4vns
Henann_Group, Guest Relations Manager at Henann Resort, Alona Beach, responded to this review

Dear bt4vns, Thank you for your kind words and the time you took to share them. It is great to hear that you had an amazing stay with us. Rest assured, that we will take your comments for further encouragement to the rest of the team to ensure personal service and warm welcome on your next visit at Henann Resaort... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

At first, we were going to settle for a room one of the hostels nearby, at rates of about $20 (USD), we would've been able to spend more money on activities around the island. But we decided to bite the bullet and stay at Henann. After searching what types of rooms they had, we decided bite harder on that bullet... More 

Helpful?
1 Thank JoyV93
Henann_Group, Guest Relations Manager at Henann Resort, Alona Beach, responded to this review

Dear JoyV93, Thank you for your wonderful review on your recent stay at Henann Resort Alona Beach, Bohol. It is such a joy to read that you had a memorable stay with us.We strive to exceed our guests expectations and create meaningful experiences. It is with much regret that you were dropped in the wrong place on your last day... More 

Metro Manila, Philippines
Level Contributor
68 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Henann Resort @ Alona White Beach in Panglao Island, Bohol is the best. Everybody will enjoy its direct pool access room and two infinity pools. This resort-hotel is big that you could even jog around for real calorie-burning. Foods at the Seaside and Coral Cafe are delicious; offering wide varieties of seafoods, meat dishes and vegetable viands plus breads, fruits... More 

Helpful?
Thank Leonardo Kirk G
Henann_Group, Guest Relations Manager at Henann Resort, Alona Beach, responded to this review

Dear LeonardoKirkG, We would like to thank you for an overwhelming review on Henann Resort Alona Beach, Bohol. It is inspiring that you had enjoyed our rooms with direct pool access as well as the menu at our Sea Breeze and Coral Cafe restaurants which offers an international variety. We are continually working to provide our guests quality service where... More 

London, England, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall our stay was actually pretty good. I had feared based on some previous negative reviews that Henann wasn't quite ready to provide a good level of service, but we weren't disappointed. It seems they have overcome most if not all of their initial issues. However, I didn't really feel that this is a 5* resort. In my opinion, it... More 

Helpful?
1 Thank Andy W
Henann_Group, Guest Relations Manager at Henann Resort, Alona Beach, responded to this review

Dear AndyW, Thank you for sharing your detailed review to all our readers out there. We appreciate the feed back and for the opportunity to be of service to you. As the resort gets fully - booked most of the time, the noise level during breakfast is increased though the food and the service quality does not diminish with the... More 

Dupont, Washington
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

This is my 3rd stay in the hotel since they first opened. Service and quality are going down rapidly. I made a reservation for the their best available room. I paid extra to be in a premier room. However they requested upgrade fee from me to give the room I reserved and paid for. I would never expect from an... More 

Helpful?
Thank Ismail A
Henann_Group, Guest Relations Manager at Henann Resort, Alona Beach, responded to this review

Dear IsmailA, Thank you very much for your review. It is with regret that we were not able to fulfill your expectations and we would like to offer our sincerest apologies. We truly value all our guests and rest ensured that we will certainly review your comments and work on the rectification of certain applicable solutions to guest concerns. At... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Now it's my favorite resort ever... My kids, my husband and I enjoyed every moment of our stay, we love the food, swimming pool, beach, rooms... i think i dont need to mention all because its just PERFECT! How we wish we could stay much longer!

Helpful?
Thank Joy G
Henann_Group, Guest Relations Manager at Henann Resort, Alona Beach, responded to this review

Dear JoyG, Thank you very much for your candid review on Henann Resort Alona Beach, Bohol. We love to read that you found our facilities and amenities perfectly suitable to your needs and that you had a meaningful stay because this is exactly what we want for you and all our valued guests. We look forward to welcoming you and... More 

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