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Sheraton Catania Hotel

Via Antonello da Messina 45, 95021 Aci Castello, Sicily, Italy
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Sheraton Catania Hotel
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513 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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London, United Kingdom
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been staying here with our family for six days. The pool is great and has an excellent lifeguard Christina who also doubles as a barmaid. There is also a private lido on the rocks overlooking the sea that is good fun for all. He breakfast is excellent and the dinner also good. Cocktails with buffet canapés is a... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not to bad a bit tired lots of better accomodation nearby which is closer to the water. You know what to expect and you get it but we prefer hotels that are a little bit more exotic so get out various sites

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I'm travelling to catania after few weeks and going to stay with my family to Sheraton catania hotel. My review is about the email contact with hotel. I asked them about beaches and local bus connection to city and the answer was quite poor. Actually they even did not aswer my questions, The answers do not fully respond to my... More 

Was this review helpful? Yes 1

Travelers are raving about these Aci Castello hotels

Madliena, Malta
Level Contributor
114 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed June 22, 2015

This is what you would expect from an international branded hotel, comfortable, good service and very functional. Was there for the Rotary annual Assembly for the District of Malta and Sicily and honestly I have no complaints. Everything worked, wifi can be a nuisance as you need to log in more than once during your stay but all in all,... More 

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O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at the Sheraton Catania and for the great appreciation about our services. We hope that we will have the pleasure to welcome you again soonest.  Warmest regards More 

Bristol
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 16, 2015

Stayed for a week ,8-15 June, very nice room (319) views off the sea and the pool,breakfast very good plenty off choice fruit, yoghurts,plenty off different breads,bacon and eggs etc,etc,pool excellent not very busy,service was hit and miss at times but I think this is the same at any hotel,i would stay here again but the hotel is a bit... More 

Was this review helpful? Yes 2
O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at the Sheraton Catania and for the great appreciation about our salt-water swimming pool, location and our hot buffet breakfast. Hoping to welcome you again soon, Best regards. More 

Leighton Buzzard
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed June 5, 2015

Stayed a night on a business trip, great staff in all departments, especially the delightful bar hostess, Erica at breakfast and the receptionists. Swimming in the sea and a great breakfast. Rooms at the back are really quiet. Albeit the hotel layout is somewhat old fashioned.

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O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Dear Guest, We are happy that you enjoyed your vacation and we thank you for the great appreciation about our breakfast and staff. Hoping to welcome you again soon, Best regards. More 

Closter, New Jersey
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 4, 2015

We decided to stay here since we are Starwood members and were able to take advantage of points. The hotel is about 5 minutes outside of the city which provided a relief from the city congestion. The hotel is directly across the street from the sea and has pool overlooking the sea. We had a bit of confusion due to... More 

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O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Dear Guest, Thank you very much for your excellent evaluation of our services! It is great to lear about such a good experience with us! It would be a great pleasure to welcome you back soon! Kind Regards from Sheraton Catania More 

Latvia
Level Contributor
115 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed June 1, 2015

We did stay at this hotel for two nights in May 2015 and used it as basis for visiting Aci Castello, Etna and Taormina. At first, we have had a lot of troubles to find the hotel, because the booking.com did show the wrong address (Via Antonello Da Messina, 45, 95121 Catania, Italy) on confirmation page, while the hotel is... More 

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O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Dear Guest, Thank you for your positive feedback on your recent stay at our hotel. We are really glad that you enjoyed your stay and apologize for the wrong information about the address and for the unappropriate answer received upon your arrival. Your suggestions will be important to avoid future lack of information. We look forward to welcome you again.... More 

Europe
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed May 21, 2015

A poorly managed hotel with a General Manager who does not do justice to the hotel brand. I would not return to a hotel where top management appears lazy and lacking in creativity. It reflects badly down the line. I also tried to make a booking at the hotel and was told Hotel was fully booked when there were ample... More 

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O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Madame, We wish to inform you that we are unable to reply to your review as you never used our services or slept at the Sheraton Catania. Our hotel manager was indeed very polite when, at your request for a complimentary room in exchange for advertising services, answered that we were not interested and there were no rooms available. We... More 

Houston, Texas
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 20, 2015

The Sheraton Catania is several kilometres north of the city of Catania along the coastal road. The rooms are clean, functional, and decent. It is a great place to stay if you have a car and want to visit Taormina, Mt. Etna, and the other highlights north of Catania. You can park in the garage or on the street; I... More 

Was this review helpful? Yes 1
O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Dear Guest, We are thrilled to hear you had an enjoyable stay at our hotel. We are glad to know that our friendly staff helped to make your stay with us very memorable and that we will be able to welcome you back again someday! Best Regards More 

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