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FERGUS Style Pollensa Park SPA

Calle Bot, 5, 07470 Port de Pollenca, Majorca, Spain (Formerly Pollensa Park)
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FERGUS Style Pollensa Park SPA
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FERGUS Style Pollensa Park SPA
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1,043 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Durham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We've just returned from our 9th visit to the Pollensa Park - and we are delighted with the refurbishments - the room refurbishment is well done and the addition of the fridge is very useful together with the bottles of water on arrival. It's lovely to have fresh soft towels and new bedding, making for very comfortable surroundings. The improvements... More 

Was this review helpful? Yes 2
Great Dunmow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have just returned from our third visit to this hotel. The rooms are light and airy having been updated although we felt the cleaning of the rooms had gone downhill, our balcony was only cleaned once and that was because I asked for it to be done. Often our room was not cleaned until mid afternoon which made it... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Me and my boyfriend visited the hotel at the beginning of May. The hotel had a very friendly feel when we checked in and the lobby area was lovely. On arrival to our room it was clear to us that the hotel was very clean and fresh. We stayed in room number 276. I did wonder why we had two... More 

Was this review helpful? Yes 1
Mariona B, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review

Dear LaurawT2753YJ, We appreciate the time taken to write this review, and share it with the Tripadvisor community. Thank you for your kind words regarding our facilities and services. We would like to apologize if you found your room too warm the first two nights, but we should mention that for environmental reasons it is not posible for us to... More 

Blackpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

just returned from my 2nd cycling holiday in mallorca, different hotel this time. Glad to see from previous reviews that the hotel has improved since its refurbishment but still a little disappointed with a few areas good points...clean, tastefully decorated near to the beach and the town, free spa, food is good but not much variety and and just the... More 

Was this review helpful? Yes 1
Blackpool, England, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Just spent ten nights at Pollensa Park and had a great time, however if this hotel wants to be a 4 star, then they have to up their game. Bedrooms - We upgraded to a junior suite and the room a very spacious. We had a fridge in the room, but this was not filled with any drinks, not even... More 

Was this review helpful? Yes
Mariona B, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review

Dear Andy, We would like to thank you for posting your review following your stay in our hotel. We take note of all of your comments and will discuss them with the responsibles of each department you mentioned, in order to improve our services. We hope you give us another chance to meet your expectations next time you visit us.... More 

Preston UK
Contributor
13 reviews 13 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a great trip to the Pollenca Park which has been upgraded this Winter. Excellent service, especially from Pep behind the bar (congratulations on your new son Pep!) Rooms were fine with very comfortable beds and a powerful shower. Food was adequate, breakfast especially good (sausages could do with improving) and red wine on tap surprisingly drinkable with... More 

Was this review helpful? Yes 4
Mariona B, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review

Dear Tony088, We would like to thank you for taking your time to share your opinions about your recently stay with the Tripadvisor community. We are looking forward to welcoming you back in the next future. Best regards, Management FERGUS Style Pollensa Park Spa More 

Salisbury, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just returned from the Pollensa Park and had the most enjoyable time,Hotel (which has been recently refurbished) was excellent from start to finish.Very well presented and all parts of the hotel tastefully decorated with lots of very good areas to relax and enjoy yourself in. Staff very friendly and efficient especially in the reception, entertainment and restaurant/bar areas.Food very good... More 

Was this review helpful? Yes 5
Mariona B, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review

Dear Sheila and Alan, We would like to thank you on behalf of all the staff of the FERGUS Style Pollensa Park Spa. It is a pleasure to read your nice recommendations. We will love having you back. Kindest regards, Management FERGUS Style Pollensa Park Spa More 

Edinburgh, United Kingdom
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We bookied a triple room and on arrival we were given a room on the 6th floor which was in fact a suite with a dual aspect balcony which offered a beautiful panoramic view of both the sea and the mountains. The room couldn't be faulted and as far as cleanliness is concerned was spotlessly clean. The food was excellent... More 

Was this review helpful? Yes 4
Mariona B, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review

Dear Barratt83, Thank you very much for such a positive review. It is our aim to make our guests feel comfortable in our hotel. Our team works very hard to give you the best service and we all love to know that in your case we got it. We hope we have the pleasure of welcoming you back soon. Kind... More 

Perth and Kinross, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has been recently taken over by the Fergus group and they have made a fanfastic job revamping the whole hotel, The interior designer should get a particular mention. The bar area is modern and sleek. The bedrooms are fresh and white, with still a slight smell of paint. The lounge has new seats and looks great. Outside there... More 

Was this review helpful? Yes 3
Mariona B, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review

Dear Una, On behalf of all our team we want to thank you for your nice comments about our hotel. We are so glad to know that you spent a good holiday and you did like our improvements. We will keep on working to give the service our guests desire and deserve. We hope to see you again very soon.... More 

Newtonmore, United Kingdom
Top Contributor
100 reviews 100 reviews
30 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago

A superb, cyclist friendly, hotel that only gets four out of five because of air-con problems. The facilities are superb, it is immaculately clean, the food is top quality and the staff cheery and friendly. It was hot when we arrived on May 2 and I found the air-con in my room blowing hot air, I enquired at reception and... More 

Was this review helpful? Yes 1
Mariona B, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review

Dear Petemain, Thank you for giving us your opinions about your recent holidays with us, and for your recommendations, we take note of all of your suggestions. We will love having you back! Best regards, Management FERGUS Style Pollensa Park Spa More 

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