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FERGUS Style Pollensa Park SPA

Calle Bot, 5, 07470 Port de Pollenca, Majorca, Spain (Formerly Pollensa Park)
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FERGUS Style Pollensa Park SPA
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FERGUS Style Pollensa Park SPA
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1,166 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, England, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here with the wife last week on an all inclusive basis and I must say I was impressed. The breakfast dinner and evening meal menu was excellent with a great choice of food and the newly refurbished restaurant works well. Our room was on the second floor overlooking palms bar but it wasn't a problem as the music finished... More 

Was this review helpful? Yes 5
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great holiday over all. Just come back from 12 days at pollensa park.. Definitely a 4 star!! Rooms ok.. We travelled with 4 lots of families. My family was myself, partner and my 5 yr old daughter. We had a junior suite. Thought it may have been a little bigger but wasn't much bigger than the others but we had... More 

Was this review helpful? Yes 6
Maryport, England, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Returned from a 7 night stay in this hotel yesterday (16/07/2015 - 23/07/2015). I have to say that it exceeded my expectations. Check in was a little stuttered, one member of staff was dealing with a slightly larger group of people (6 people) so a colleague appeared to assist. We were quickly “banded” for our all inclusive stay, then left... More 

Was this review helpful? Yes 4
Mariona B, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review

Dear Scott, We thank you for the time spending on writing such a detailed description of your experience in our hotel. Your comments are so important to us, they help us to make our services better! We hope to have the pleasure of welcoming you back again soon! Best regards, Management FERGUS Style Pollensa Park Spa More 

Dachsen, Switzerland
1 of 5 stars Reviewed 2 days ago NEW

I stayed at the Pollenca Park Hotel for two weeks in July 2015. being a frequent business traveller, i phoned ahead to ensure my room would have a queen or king size bed and was assured it did, but was told upon arrival that the hotel does not have any big beds. My first room was next to the stairs... More 

Was this review helpful? Yes 3
Mariona B, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review

Dear Verena, We would like to thank you for sharing you opinion of our hotel after your recent stay with us. We take note of the comments of all our guests, they help us to improve our services. The only thing we want to say is that we don't pay with peanuts and that our staff are not monkeys. Kindest... More 

2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Just arrived back from this fantastic hotel, the hotel was clean,food was fab and staff always there to help and nothing was too much trouble.The animation team were great,they never stopped and always soming goin on either for adults or children.would highly recommend this hotel, beautiful beach a 2min walk.

Was this review helpful? Yes 3
Nottingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for one week from the 16th July with my husband and two teenage boys. We stayed all inclusive we had interconnecting rooms with an amazing view. Smart area , large beach .sea is quite shallow and warm! Food good ,staff friendly especially Cova behind reception who advised me on local buses and nice places to go ect .Also... More 

Was this review helpful? Yes 2
Mariona B, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review

Dear 2julie2, Thank you very much for spending the time on sharing your opinion of our hotel with other travellers, we appreciate your comments, and we are so glad that you had a pleasant stay in Puerto Pollensa. We are looking forward to welcoming you back in the next future! Best regards, Management FERGUS Style Pollensa Park Spa More 

Bridlington, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The refurbishment in the reception is excellent and the new dining room layout works well. We had the same room as last time but there are now no shelves in the wardrobe. The safe charges are too high at €3.50 per night. All inclusive queuing at the bar is the same here as everywhere else. The staff in all areas... More 

Was this review helpful? Yes 10
Mariona B, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review

Dear Alan, We are so glad to read that your last experience in our hotel was marvelous! Thank you very much for your lovely words, It make us feel very proud to see that our daily effort has its reward with the satisfaction of our returning guests. It is always a pleasure to welcome you back every season, and hope... More 

Saltash, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall the service was excellent particularly with the younger staff. The room ideally located on the fifth floor was clean and well appointed and above all gave us a 180 degree view of the bay which was stunning. The location is ideal, with a very short walk to the ample beach or the many lovely restaurants along the sea front.... More 

Was this review helpful? Yes 6
Mariona B, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review

Dear Malc059, We would like to thank you for giving us your feedback following your stay in our hotel. We are so glad that you had a wonderful holiday, and hope to have the pleasure of welcoming you back again in the next future! Best regards, Management FERGUS Style Pollensa Park Spa More 

Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel looks good especially the restaurant. The reception looks nice especially when you walk in it. The rooms are nice with good beds. The only complaint is the entertainment which I thought was rubbish. The animation team were not good and which seems to spol the hotel. Also more bar staff is needed at night,

Was this review helpful? Yes 2
Mariona B, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review

Dear Carol, Thank you for sharing your opinion following your stay in our hotel, and for the score you gave to us. We appreciate your comments about our facilities and services. Regarding the animation, we made some changes since you stayed here in June, with more professional shows and a renovated, fresh and young team who do their best to... More 

Gloucestershire
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked this holiday as a last minute break. We travelled as a family of 5 with our 2 teenagers in one room and myself, my husband and 5 year old in another room. Rooms were very clean..yes the room was cramped with 3 beds, but did not matter. The small fridge was very useful. We were on the 1st... More 

Was this review helpful? Yes 4
Mariona B, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review

Dear fussyholidaymaker86, Thank you very much for talking about us on Tripadvisor, and for the marks you gave us. We are very happy to know that you and your family had a great time in our hotel. We appreciate your comments, and hope to see you again very soon! Best regards, Management FERGUS Style Pollensa Park Spa More 

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