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FERGUS Pollensa Park & SPA

Calle Bot 5, 07470 Port de Pollenca, Majorca, Spain (Formerly Pollensa Park)
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FERGUS Pollensa Park & SPA
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FERGUS Pollensa Park & SPA
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1,003 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sussex by the Sea
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here every year for 25 years and that says it all really. Varied help yourself food with no limitations, fine entertainments, super pool. 4 minutes to the beach, 2 minutes to some shops, 15 minutes to the main town. The paid in with booking price wine is not so good. Buy your own separately. Free help yourself... More 

Was this review helpful? Yes 4
Mariona B, Director de Relaciones con Clientes at FERGUS Pollensa Park & SPA, responded to this review

Dear Bigyellowbonkbag, Thank you for your sweet review, we are looking forward of welcoming you again next time you visit Puerto Pollensa. Sincerely yours, Management FERGUS Style Pollensa Park & Spa More 

Daresbury, null, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Haven't stayed at the Pollentia Park before so can't comment on before & after the refurbishment but the new WHITE look is too clinical for me. The room was clean and functional with a fridge, TV but no drink making facility and a charge for using the safe in the room. I would expect this to be FOC in a... More 

Was this review helpful? Yes 2
Mariona B, Director de Relaciones con Clientes at FERGUS Pollensa Park & SPA, responded to this review

Dear Graeme S, Thank you for taking your time to share your impressions about your recently stay at the FERGUS Style Pollensa Park & Spa. Our purpose is to make feel comfortable and satisfied to all guests who visit us. We feel sorry to know that unfortunately we did not achieve it in your case. Regarding your comments about features... More 

Penrith, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the second review I have done. I stayed twice last summer and was hoping that the second visit would be better, but sadly not. The waiters were so rude! They ignored us and we had to take our dirty plates to another table as they refused to clear our table. I wouldn't recommend this hotel to anyone. In... More 

Was this review helpful? Yes 3
North Wales
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here whilst on a cycling holiday in Mallorca. The hotel is modern, clean and has excellent facilities for cyclists including a secure bike store, from which you an also hire bike locks. We were the first group to stay in the hotel since its refurbishment and relaunch, so unsurprisingly everrything was clean and in top condition. The food... More 

Was this review helpful? Yes 3
Mariona B, Director de Relaciones con Clientes at FERGUS Pollensa Park & SPA, responded to this review

Dear Fozzy279, Thank you very much for your nice comments! We are so glad to read that you spent a good time at the FERGUS Style Pollensa Park & Spa, and we hope to see you again very soon. Best Regards, Management FERGUS Style Pollensa Park & Spa More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Come Saturday, I’ll have a great big smile on my face as I carry the bags to our room. In 2012 my partner and I stayed at the Pollensa Park as I recovered from a bad leg fracture. My leg still pinned, I was easily able to access the whole facility and took great advantage of the various excellent spa... More 

Was this review helpful? Yes 1
Mariona B, Director de Relaciones con Clientes at FERGUS Pollensa Park & SPA, responded to this review

Dear Alistair T, Thank you very much for your kindly words... First of all is good to know you've recovered from your leg fracture and can benefit from the magnificent bike rides in our beautiful surroundings. We really hope that on your next visit to the FERGUS Style Pollensa Park & Spa you can find improvements in all aspects you... More 

Torfaen
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a cycling holiday, fab hotel, brilliant staff, very clean and comfortable accommodation with beautiful views, would definitely recommend to others, family's, couples friends travelling togeher

Was this review helpful? Yes
Mariona B, Director de Relaciones con Clientes at FERGUS Pollensa Park & SPA, responded to this review

Dear Helen G, Thank you for your positive review and for your recommendations, we will be delighted of welcoming you back in the next future! Kind regards, Management FERGUS Style Pollensa Park & Spa More 

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Me and my family have been going to puerto pollenca every year since 2006. It was originally planned as a cheap summer break but within a few days we had fallen in love with mallorca and its people. Peurto pollenca is a beatiful resort and in my opinion Pollensa Park is the best hotel there! It has recently been taken... More 

Was this review helpful? Yes 7
Joan S, Director General at FERGUS Pollensa Park & SPA, responded to this review

Dear Paul F, Thank you very much for your wonderful review and for your unbeatable score. It makes us very happy, because what you comment were our main objectives for our first season, before the refurbishment. I hope we can achieve your expectations for your next visit in April. Best wishes Joan Sastre Manager More 

Warrington, UK
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed the day after it opened on the 2nd of March fir a weeks cycling. They have done a great job with the renovations throughout the hotel and the bike facilities are ok, could do with some basic equipment like a track pump to be available for common use. The down side is the restuarant looks too small for the... More 

Was this review helpful? Yes 6
Mariona B, Director de Relaciones con Clientes at FERGUS Pollensa Park & SPA, responded to this review

Dear DiverJohnB, Thank you for your review, and for your comments about the refurbishment, we are proud to see that our efforts during the winter season caused a good effect on our guests. We take note of your comments about equipment you would like to find on your next visit. It is always positive to receive ideas in order to... More 

Cardiff, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Easter will be our 3rd time visiting Pollensa Park. We stay here and it's a perfect base of a cycle holiday. You have easy access to the mountains or can stay flat if you prefer. The hotel is always spotless. The rooms are a decent size with plenty of storage and we've always had a decent size balcony. There's... More 

Was this review helpful? Yes 4
Mariona B, Director de Relaciones con Clientes at FERGUS Pollensa Park & SPA, responded to this review

Dear Rob W, Thank you very much for your words! We will be very pleased of welcoming you back this season and we hope everything will run as you expect. Our kindest regards, Management FERGUS Style Pollensa Park & Spa More 

Swindon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 21, 2015

My husband and I stayed for a week in October half board, this is the second time we have stayed at the hotel. From the moment we checked in to when we left the service we received from staff was perfect. The manager Joan found us a lovely corner room which had everything you could need, large bathroom, lots of... More 

Was this review helpful? Yes 11
Joan S, Director General at FERGUS Pollensa Park & SPA, responded to this review

Dear Bluesky85, Thank you very much for your nice review and the wonderful score you gave us. It is a pleasure when we achieve to satisfy a guest so much. We look forward to your next visit Best regards, Joan Sastre Manager More 

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