I’ve got quite a bit to say about the Duva aparthotel in Puerto Pollensa. I went there with my wife in early October 2009. In my opinion it is not a 4 star place and after you have read this you may wonder if it is even a 3 star. When we arrived, we weren’t treated particularly well. We had... more

we stayed at the duva for a 5 day break in october and was very impressedwith the hotel, it was very clean, the staff were very accomadating.we very much enjoyed the indoor facilities, swimming pool sauna juccuzzi.we used to walk into pollensa which is beautiful(but expensive) and it took us about 20 mins to the port but we like the... more

We spent the last week of September at the Duva Aparthotel, travelling with Thompsons, on a late deal, from East Midlands. We were very well received at the hotel reception. They were patient and friendly when we tried our Spanish and were escorted to our apartment. Our apartment was on the top floor (as requested) and looked out on to... more

We booked a week at the Duva Hotel and on arrival couldn't have wished for better. Warm courteous and friendly welcome. The to put the icing on the cake we were offered a free upgrade to the premium apartments across the road. These were well equipped, full fridge freezer, halogen hob, oven, dishwasher, microwave, and enough cutlery and dishes to... more

The good thing about this hotel is that there are no unpleasant surprises it does exactly what its description tells you it does. The staff are excellent. I had heard about the disco at night so we splashed out and had a premium apartment. The apartment was spacious and very clean but if you have a room near the pool... more

I along with two friends stayed at the Duva during the last week of August 09 via Thomson. Transfer was around 1hour. The main aspect of the holiday which was impressive was hotel staff inlcuding Reception/Waiters/Restaurant etc. We were all a bit oblivious as to what to expect but specifically hotel staff were VERY helpful in advising and guiding us... more

We booked our week independantly through their website. Very prompt, courteous and detailed replies to queries by both Toni and Karan - very re-assuring when you're normally used to letting a travel agent take the strain. Very warm welcome on arrival - and our 2 bedroom apartrment was exactly as described - high floor, quiet, good views. DIshwasher, excellent, quiet... more

Just back from a 1 week stay at the Duva it was excellent have to say the most relaxing holiday I have ever had, service was excellent and the comlex has everything you could want. It is a 20 minute walk into the port but this is not a problem will be heading back to Duva next year for 2... more

We have just arrived back from our holiday at the Duva, and I can say I was pleasantly suprised. However, there are a few gripes : 1. We arrived at approximately 10am, and was told by the receptionist (Who was very nice and helpful), that because we had arrived before 12pm, our room was not ready. This in not really... more