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Aparthotel Playa Mar

Travelers' Choice award winner
Carretera Formentor s/n, 07470 Port de Pollenca, Majorca, Spain
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Aparthotel Playa Mar
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Aparthotel Playa Mar
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1,274 Reviews from our TripAdvisor Community

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Traveler rating
    653
    436
    130
    38
    17
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955
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (401)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1274)
  • Mar-May only
    (210)
  • Jun-Aug only
    (600)
  • Sep-Nov only
    (438)
  • Dec-Feb only
    (26)
All months
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed that the Playa Mar for 10 nights/ 9 days and had a very enjoyable holiday with my wife, daughter (9) and son (6). Most reviews state that they received a welcome and a drink on arrival, unfortunately for us arriving at midnight, this was not the case. We were not even offered a glass of water. With most... More 

Was this review helpful? Yes 3
ManagerPlayaMar, Gerente at Aparthotel Playa Mar, responded to this review

thank you very much for your comments and the confidence shown in us, I note areas for improvement and work on them. thank you again and we hope to see you next year More 

Stockport, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The hotel staff were fantastic but unfortunately Thompson staff didn't come up to the mark. A couple of them were quite rude and did very little to help with any situation. The transfer bus was delayed by an hour as it was oversubscribed from the airport to hotel so we got in around 4.30 a.m. There was no welcome provisions... More 

Was this review helpful? Yes
paisley, renfrewshire, scotland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here at start of July. !st holiday abroad with me, my husband, son(13) and daughter (23). I chose this hotel after much reading and reviewing of hotels in puerto pollensa and was not dissappointed. the hotel is first and foremost a family hotel, and i did have slight reservations that the children would all be much younger than... More 

Was this review helpful? Yes 3
ManagerPlayaMar, Gerente at Aparthotel Playa Mar, responded to this review

thank you we are happy to know that you have a great holliday in playa Mar,as you can guess the company works to improve the hotel's shortcomings.. so we hope to see you next year More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Currently staying at the hotel, we have been here a week. Firstly hotel staff are great and work tirelessly. The thomson team, Chris et al are also hardworking and good fun. We are all inclusive and can safely say the food is great - loads of choice and always fresh. Lots of fresh fruit and themed nights are also nice.... More 

Was this review helpful? Yes 2
ManagerPlayaMar, Gerente at Aparthotel Playa Mar, responded to this review

thank you we take note of this thing and we work in order to make it better. thank you More 

Ireland
1 of 5 stars Reviewed 5 days ago NEW

Booked hotel, using my credit card. Total for hotel room was 500, on arrival we have asked cancel this reservation and took all inclusive. They gave new bill 1350 and we paid that on arrival with husbands credit card. I have asked twice if everything will be okay and I wont be charged for first reservation and if everything is... More 

Was this review helpful? Yes 1
blackwood
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We was greeted upon arrival with a glass of sparkling wine and juice, sweets and biscuits for the younger ones, we was immediately impressed by the place, decor around reception was clean and tidy. The rooms. The rooms was ok small & dated but kept clean and updated with clean towels everyday of our 10day break. The kitchen was very... More 

Was this review helpful? Yes 2
ManagerPlayaMar, Gerente at Aparthotel Playa Mar, responded to this review

thank you for your comments, we like to hear form our guset that we do our work in a right way, thank you and we hope to see you next year More 

Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here 11th - 18th July 2015 Fantastic hotel food outstanding staff are phenomenal. I've never seen such amazing service. Everyone seemed so happy in their work! Facilities all very clean and tidy. Frustrating that we had to queue for a sunbed but that happens everywhere. Rooms were sufficient size and cleaned to a very high standard. Only one let... More 

Was this review helpful? Yes 3
ManagerPlayaMar, Gerente at Aparthotel Playa Mar, responded to this review

we will see you next year and maybe we have something better and you will see.thank you for your comments and see you next year More 

common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

As per other reviews it's true, hotel and staff are great. Special mention to Tolo, Angela & Leo big thank you and Bon Dia to you all. The food was great thank you Juan and all the kitchen staff. The staff in reception were always ready to help. Our children had fun with you all and you made them feel... More 

Was this review helpful? Yes 3
ManagerPlayaMar, Gerente at Aparthotel Playa Mar, responded to this review

thank ypu for your comments, we work hard to give you a great holliday, we take note of your BUTs and we hope we can do something as soon as we can to repair it, thank you very much for all More 

Dublin Ireland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just come home from this hotel after spending two weeks there. It is a child's paradise... My 6 & 4 year old had the time of their lives. The shallow pool and water slides are just fantastic.. My two kids met up with lots of Irish and Scottish kids and had water squirting battles... Such fun! I think... More 

Was this review helpful? Yes 1
ManagerPlayaMar, Manager at Aparthotel Playa Mar, responded to this review

many thanks for your comments, and we are very happy to know that your kids have fun wiht us, we hope to see you next year. More 

Ayr, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

11 July to 21 July 2015. Self-catering holiday with our friends, so 4 adults and 4 children. Had requested to be booked in the same block as our friends, block 1 facing the mountain as this is the quietest area away from the entertainment area which can be noisy until c22:30+ each day. However, this request was ignored and we... More 

Was this review helpful? Yes 3
ManagerPlayaMar, Manager at Aparthotel Playa Mar, responded to this review

thank you for your commets, and i only apologize for not being able to fulfill your room request, we try to meet all requests but sometimes can not , any waay we hope you did enjoyed your hollidays and we hope to see you again in playamar. More 

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