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Crowne Plaza Milan Linate

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Via C Adenauer 3, 20097 San Donato Milanese, Italy
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Crowne Plaza Milan Linate
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Crowne Plaza Milan Linate
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388 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aberdeen, United Kingdom
Top Contributor
255 reviews 255 reviews
70 hotel reviews
144 helpful votes 144 helpful votes
2 of 5 stars Reviewed 1 week ago

This visit reception was good with a very friendly and effective checkin. Room was OK and on obviously post refurb they are much better. Problems though with the electricity. Frankly it's dangerous, the mains switch was sparking and the desktop sockets fused out when I started the kettle. Informed desk and they sent someone while I was out but what... More 

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Crowne P, General Manager at Crowne Plaza Milan Linate, responded to this review

Dear maraalfa, Please accept our sincere apologies for the inconvenience caused you for not replacing the kettle. We would like to remind you that for any information or special requests our reception is completely at your disposal in order to meet immediatly your needs. Thank you for advising us about the TV and please be so kind to let us... More 

Senior Contributor
32 reviews 32 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

It's location is excellent if you are on business near by. It's location just 10 minutes from the airport is great. They have also a shuttle bus to the airport and the metro station. It far from the attractions if you are for tourism he. The hotel is old but is kept in a good shape. Rooms are not big... More 

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Crowne P, General Manager at Crowne Plaza Milan Linate, responded to this review

Dear magedazab, We are pleased that you appreciate our location, the complementary bus shuttle service and our helpful staff. We look forward to welcome you back in the future, and be able to fully meet your expectations in your next review. Regards Crowne Plaza Milan Linate Team More 

Warsaw, Poland
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

To the south of Milan and close to Linate airport, this Crowne Plaza is a typical business hotel. It's close to many big companies and you will see many large meetings take place here. The rooms are comfortable and clean; the standard is ok. The public areas are large and a little open for my liking, but perfect for large... More 

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Crowne P, General Manager at Crowne Plaza Milan Linate, responded to this review

Dear Chris, Thank you for taking the time to post your feedback on Tripadvisor after your stay at Crowne Plaza Milan Linate. We understand your concern about the Internet service. We are dealing with our internet provider "Guglielmo" to improve our standard wi-fi connection. In the meantime you can upgrade to the Premium Wi-Fi connection which is available for Videos,... More 

Kingston upon Thames, United Kingdom
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Umm, arrived late evening and was checked in quickly. Room appeared clean if little tired but lifting the loo seat I sighted hairs on the rim - unattractive. Decent night sleep and breakfast was just ok - no better. Wifi - a most convoluted way to access just 30 mins free - in today's world free and accessible wifi is... More 

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Crowne P, Guest Relations Manager at Crowne Plaza Milan Linate, responded to this review

Dear Nick W, Thank you for your review following your recent stay at the Crowne Plaza Milan Linate. Please accept our apologies for the shortcoming that you had experienced regarding the room's cleanliness. Be assured this is not indicative of our usual standards as you can see from previous property's reviews. Our wi-fi service is free for all our members... More 

Travelers are raving about these San Donato Milanese hotels

West Yorks
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Modern business travel requires access to wifi in which case don't stay here. The wifi was up and down, the speed varied from zero to 1 byte/min and the concern of the front desk was minimal. Having said that the staff were excellent, the food Italian and good hence the overall 4 stars but if you are there on business... More 

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Cinzia-Manager, General Manager at Crowne Plaza Milan Linate, responded to this review

Dear A R, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We rely on you to let us know how we are doing and how we can better meet your needs. We... More 

Wales
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 20, 2015 via mobile

My wife and I stayed here for a city break for 3 nights. Hotel was clean and had everything we could want. Standards were high, staff were helpful and polite without being overpowering which can happen in some hotels. We had two full days in the city. The hotel provide a free transfer to and from the airport which takes... More 

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Cinzia-Manager, General Manager at Crowne Plaza Milan Linate, responded to this review

Dear Westwales, It is with great pleasure that I read about your recent stay with us at Crowne Plaza Milan Linate. This is the type of experience we strive to create for each and every guest, and it is wonderful to know that you enjoyed every aspect of your visit. It is also delightful to know that you felt well... More 

Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 5, 2015

Stayed here for 2 nights for a business trip to the East of Milan. Comfortable stay despite being located close to the motorway. Staff are very polite and courteous. Rooms are quite tidily presented with double beds. Clean linen and the bathroom was always cleaned daily. Hotel has WiFi but it is slow but ok as long as you are... More 

Was this review helpful? Yes 1
Cinzia-Manager, Manager at Crowne Plaza Milan Linate, responded to this review

Dear Haydn, Thank you for taking the time to write your review on our hotel. We are happy that you had a pleasant stay with us. Regards, More 

London, United Kingdom
Top Contributor
52 reviews 52 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed January 27, 2015

I have used this hotel a few times before (not my choice as booked by my company) and in the past it has been a merely acceptable hotel. But i recently spent three nights there and was disappointed. Firstly why have someone standing behind the reception desk and as you approach them they say sorry i cant help you someone... More 

Was this review helpful? Yes 1
Cinzia-Manager, Manager at Crowne Plaza Milan Linate, responded to this review

Dear Sir, Thank you for taking the time to write such a detailed review of your recent stay at Crowne Plaza Milan Linate. Rest assured I will sharing your comments with the staff. I'm very sorry to know that you felt not well cared for by the team. I will contact you privately to investigate more. I truly appreciate your... More 

Flensburg, Germany
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 25, 2015

Very Kind and friendly staff. with comfortable rooms. quick check in and check out. Taxi showed up 10min after ordering - very nice brief stay. make sure you catch the taxi early though, once you leave from the hotel , there are a number of complicated left turns required to get to motorway

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Cinzia-Manager, Direttore at Crowne Plaza Milan Linate, responded to this review

Dear blobby202, Thanks for taking the time to review our property. We appreciate your comments regarding the service provided: " friendly staff, quick check in and check out, very nice stay". We take the opportunity to remember to our Guests that Crowne Plaza Milan Linate is located nearby the Milan ringroad and just 5 Kms from the main highway to... More 

St. Helier, United Kingdom
Top Contributor
70 reviews 70 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 19, 2015

This hotel is near Linate, is handy for business in San Donato and is a 15 minute walk from San Donato metro. I have stayed here often on business, this time I visited for a weekend break with my wife. We love Milan. I booked via the Crowne Plazawebsite and got a good rate. The hotel is a big business... More 

Was this review helpful? Yes
Cinzia-Manager, Manager at Crowne Plaza Milan Linate, responded to this review

Dear Ronaldo L, It is with great pleasure that I read about your recent stay with us at Crowne Plaza Milan Linate. This is the type of experience we strive to create for each and every guest, and it is wonderful to know that you enjoyed every aspect of your visit. It is also delightful to know that you felt... More 

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