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Ibis Chihuahua

Av. Benito Juarez Garcia 3115 | Col Centro, Chihuahua 31000, Mexico
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Ibis Chihuahua
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128 Reviews from our TripAdvisor Community

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Pachuca, Mexico
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 28, 2015

This Ibis hotel is located about three miles from downtown Chihuahua and next to mayor streets and boulevards. It is built in a small shopping plaza, so you have all your basics covered. There is a convenience store next to the hotel (seven eleven style), a BBVA bank and a BANORTE bank. small coffee shops, restaurants, a hair stylists and... More 

Helpful?
1 Thank David Alfonso A
Ricardo U, Gerente at Ibis Chihuahua, responded to this review

Thank you for your comments forward to welcoming you back at Ibis Chihuahua Hotel. More 

Vero Beach, Florida
Level Contributor
131 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed April 29, 2015

Modern, comfortable hotel that looks oriented to the business traveler. Accepts credit cards. Very professional staff. Complimentary computer terminals. Good wifi. Excellent breakfast buffet which is not included but is cheap. Located right next to an Oxxo, a Scotiabank, and a plaza that has some restaurants. Walking distance to all the sights. No inexpensive lavanderias close by. Rooms are small... More 

Helpful?
Thank CBrandt77
perigueux
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 23, 2015

The service in this Ibis is completely lacking in training, the staff show no interest at all. The menu is completely Mexican where there should be some international dishes on the menu as well. Not worth stopping at.

Helpful?
Thank jacquifrance
Calgary, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 19, 2015

I stayed at this hotel for two nights in February. I was traveling with extended family on the Chepe. The hotel is centrally located with many conveniences and restaurants nearby. It is a newer hotel with comfortable and quiet rooms and the over all design is well thought out. I would say the hotel's pictures provide an accurate description of... More 

Helpful?
1 Thank M13L
Ricardo U, Gerente at Ibis Chihuahua, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Chihuahua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again... More 

Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

Arriving late in the evening after a long journey on the railway from El Fuerte, quality local accommodation options appeared thin on the ground. In desperation we retreated to the safety of a chain hotel option, and ended up pleasantly surprised. Now, the rooms are small. One double bed, small writing bench, LCD TV on the wall, a slimline closet,... More 

Helpful?
1 Thank RandomPunter69
1 review
1 of 5 stars Reviewed September 20, 2014

Expect an Ibis, nothing more. It could be worse though when you have to face long lines at the front desk, no phone answering, misplacing a reservation, ugly breakfast. Magagement is ages away from a service standard. For less you can get a decent hotel in town.

Helpful?
Thank Luis Fernando A
Ricardo U, Gerente at Ibis Chihuahua, responded to this review

Thank you for taking the time to tell us about your experience at the Ibis Chihuahua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near... More 

Athens, Greece
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 2, 2014

Personnel not eager to help, when we asked for their help about the Chepe, they were too bored to even make a phone call. What they suggested was calling a local agency. The rooma were small and the bed sheets were not clean.

Helpful?
Thank Nikolas59
San Diego
Level Contributor
2 reviews
4 of 5 stars Reviewed July 27, 2014

We spent one night at the Ibis and were more than satisfied. The room is straightforward and a bit on the small side but was clean and the AC worked very well. The hotel seems rather secure and requires a room key for the elevator. The hotel is part of a small strip mall and has free parking downstairs. A... More 

Helpful?
Thank Pod_Kap
Ricardo U, Gerente at Ibis Chihuahua, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Chihuahua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. More 

Washington DC, District of Columbia
Level Contributor
105 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 28, 2014

The location of the hotel is convenient with banks and shopping nearby, and in walking distance to the center of Chihuahua. The hotel staff was friendly and helpful, and the breakfast buffet basic, I especially enjoyed the fresh fruit. Rooms are IBIS basic, but with a comfortable bed and a small, but functional workspace. The towels were in need of... More 

Helpful?
Thank GaviotaGull
London
Level Contributor
93 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed June 21, 2014

A standard IBIS experience - you get what you pay for - comfy beds etc. Buffet breakfast is decent They were showing the world cup football while we were there - and obviously had some supply chain problems - i.e. different beers (in limited numbers) available each day. Although Trip Advisor notes travel advisories, we found Chihuahua a safe and... More 

Helpful?
Thank EAWhitley1
Ricardo U, Gerente at Ibis Chihuahua, responded to this review

Thank you very much for taking your time to write your comments and feedback, we regard these as very valuable advice and will take it into account to improve the quality of our service. Regarding the internet service, the days you were a guest in our hotel we had some issues with our carrier for which we apologize, these problems... More 

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