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All 21 Chihuahua hotels

Ibis Chihuahua

3.0 of 5 Hotel   |   Av. Benito Juarez Garcia 3115 | Col Centro, Chihuahua 31000, Mexico
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Ibis Chihuahua
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67%
Ranked #7 of 21 hotels in Chihuahua
A recent review
4 of 5 stars reviewed 4 weeks ago
GaviotaGull Washington DC, District of Columbia
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  • Reviews (81)
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81 people have reviewed this hotel

Traveler rating
    19
    40
    15
    5
    2
See reviews for
9
24
14
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location of the hotel is convenient with banks and shopping nearby, and in walking distance to the center of Chihuahua. The hotel staff was friendly and helpful, and the breakfast buffet basic, I especially enjoyed the fresh fruit. Rooms are IBIS basic, but with a comfortable bed and a small, but functional workspace. The towels were in need of... More

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London
Top Contributor
84 reviews 84 reviews
50 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 5 weeks ago

A standard IBIS experience - you get what you pay for - comfy beds etc. Buffet breakfast is decent They were showing the world cup football while we were there - and obviously had some supply chain problems - i.e. different beers (in limited numbers) available each day. Although Trip Advisor notes travel advisories, we found Chihuahua a safe and... More

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Ricardo U, Gerente at Ibis Chihuahua, responded to this review

Thank you very much for taking your time to write your comments and feedback, we regard these as very valuable advice and will take it into account to improve the quality of our service. Regarding the internet service, the days you were a guest in our hotel we had some issues with our carrier for which we apologize, these problems... More

Nashville, Tennessee
Senior Contributor
26 reviews 26 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 4, 2014

We stayed in this hotel the night before taking the "El Chepo" train. Train leaves at 0600 and this was clean and modern. Water pressure was lousy so bath and shaving was a struggle. They claim staff speaks english - not so - and basically they were incompetent - took twenty minutes just to check out. Staff was polite and... More

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Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 23, 2013

Although it was clean..I would never stay at one of these hotels again. The bed was not comfy, small queen, very small. The room was so tiny and we had to move to another room because of all the noise. Nothing comfortable or 'inviting' about it. No normal extras like shampoos and body lotions..no coffee, no nothing..not even water.. Terrible... More

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Ricardo U, Gerente at Ibis Chihuahua, responded to this review

Thank you for taking the time to tell us about your experience at the Ibis Chihuahua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and... More

Riccione, Italy
Top Contributor
87 reviews 87 reviews
38 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 16, 2013

Ibis is a good hotel to approach Mexico. It is an international chain, you feel safe, you have your certainties, breakfast is just beautiful and the rooms are very comfy. We had everything, we needed, the personnel speaks a very good English, they are very helpful. There is no tourist information though, just some leaflets (city map just has gone... More

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Ricardo U, Gerente at Ibis Chihuahua, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Chihuahua. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. More

Hyderabad, India
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 4, 2013

Our Stay at Ibis Chihuahua was ok. We already stayed in several Ibis Hotels, so we did booked for this 2 Nights that Ibis Hotel. Fast Check In there. The Room was in the normal Ibis Design - basic - but clean and fully sufficient for that short Trip. As usually in Ibis Hotels, the Breakfast has also there a... More

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Ciudad Juarez, Mexico
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 of 5 stars Reviewed December 26, 2012

The online reservation could be a mistake if you don't want a double charge on your card. After my stay in this hotel, I figure out a double charge in my card. I contacted the manager, but I just received promises of solve this problem. After 2 weeks I just find a voice mail with out a answer, status or... More

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Accor_Mexico, General Manager at Ibis Chihuahua, responded to this review

First of all I would like to apologize your invonveniente during your last stay in our hotel , I did check you doble charge , did you receive it? I did check with our account managment and it seems it has been done , please can you confirm at this mail : H6960-gm1@accor.com to check it and to be sure... More

El Paso, Texas, USA
1 review
3 of 5 stars Reviewed November 18, 2012

Desk service is not the best but is ok. Rooms are clean. Climate works fine. Towels are very rough, feel like sand paper. Location is excellent, close to downtown and easy access to transportation. I will stay in this hotel again.

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Accor_Mexico, Manager at Ibis Chihuahua, responded to this review
Google Translation

Mil disulpas por su estancia en ibis chihuahua pero este mes de diciembre las promociones estaban solo a traves del... More

Monterrey, Mexico
Contributor
18 reviews 18 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 12, 2012

We arrived in chihuahua and didn´t have a hotel. We just had gotten of the the Chepe train and would only need a hotel for the night, because our flight would leave the next morning. We chose the Ibis, because usually its cheap and you know what to expect. That one was great, because it seem really new. Breakfast was... More

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Additional Information about Ibis Chihuahua

Address: Av. Benito Juarez Garcia 3115 | Col Centro, Chihuahua 31000, Mexico
Location: Mexico > Northern Mexico > Chihuahua > Chihuahua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Chihuahua 3*
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25 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Restaurant
Hotel Class
Official Description (provided by the hotel)
The Ibis Chihuahua hotel is located in the Victoria shopping mall, close to the historic center and Chepe tourist train station, 0.6 miles (1 km) from the convention center and 5 minutes from the industrial park area. It has 126 modern, sound-proofed and air-conditioned rooms waiting to be booked. The hotel offers a daily buffet breakfast, a restaurant, a bar with a 24/7 snack service, free wireless Internet, private parking and access for people with reduced mobility. ... more   less 
Number of rooms
126

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