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All 21 Chihuahua hotels

Ibis Chihuahua

3.0 of 5 Hotel   |   Av. Benito Juarez Garcia 3115 | Col Centro, Chihuahua 31000, Mexico
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Ibis Chihuahua
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Ranked #7 of 21 Hotels in Chihuahua
A recent review
3 of 5 stars Reviewed August 2, 2014
Nikolas59 Athens, Greece
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95 reviews from our community

Traveler rating
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    16
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed September 20, 2014

Expect an Ibis, nothing more. It could be worse though when you have to face long lines at the front desk, no phone answering, misplacing a reservation, ugly breakfast. Magagement is ages away from a service standard. For less you can get a decent hotel in town.

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Ricardo U, Gerente at Ibis Chihuahua, responded to this review

Thank you for taking the time to tell us about your experience at the Ibis Chihuahua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near... More

Athens, Greece
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 2, 2014

Personnel not eager to help, when we asked for their help about the Chepe, they were too bored to even make a phone call. What they suggested was calling a local agency. The rooma were small and the bed sheets were not clean.

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San Diego
2 reviews
4 of 5 stars Reviewed July 28, 2014

We spent one night at the Ibis and were more than satisfied. The room is straightforward and a bit on the small side but was clean and the AC worked very well. The hotel seems rather secure and requires a room key for the elevator. The hotel is part of a small strip mall and has free parking downstairs. A... More

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Ricardo U, Gerente at Ibis Chihuahua, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Chihuahua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. More

Washington DC, District of Columbia
Top Contributor
58 reviews 58 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 28, 2014

The location of the hotel is convenient with banks and shopping nearby, and in walking distance to the center of Chihuahua. The hotel staff was friendly and helpful, and the breakfast buffet basic, I especially enjoyed the fresh fruit. Rooms are IBIS basic, but with a comfortable bed and a small, but functional workspace. The towels were in need of... More

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London
Top Contributor
91 reviews 91 reviews
53 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed June 21, 2014

A standard IBIS experience - you get what you pay for - comfy beds etc. Buffet breakfast is decent They were showing the world cup football while we were there - and obviously had some supply chain problems - i.e. different beers (in limited numbers) available each day. Although Trip Advisor notes travel advisories, we found Chihuahua a safe and... More

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Ricardo U, Gerente at Ibis Chihuahua, responded to this review

Thank you very much for taking your time to write your comments and feedback, we regard these as very valuable advice and will take it into account to improve the quality of our service. Regarding the internet service, the days you were a guest in our hotel we had some issues with our carrier for which we apologize, these problems... More

Nashville, Tennessee
Senior Contributor
31 reviews 31 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 4, 2014

We stayed in this hotel the night before taking the "El Chepo" train. Train leaves at 0600 and this was clean and modern. Water pressure was lousy so bath and shaving was a struggle. They claim staff speaks english - not so - and basically they were incompetent - took twenty minutes just to check out. Staff was polite and... More

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Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 23, 2013

Although it was clean..I would never stay at one of these hotels again. The bed was not comfy, small queen, very small. The room was so tiny and we had to move to another room because of all the noise. Nothing comfortable or 'inviting' about it. No normal extras like shampoos and body lotions..no coffee, no nothing..not even water.. Terrible... More

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Ricardo U, Gerente at Ibis Chihuahua, responded to this review

Thank you for taking the time to tell us about your experience at the Ibis Chihuahua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and... More

Riccione, Italy
Top Contributor
92 reviews 92 reviews
38 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed November 16, 2013

Ibis is a good hotel to approach Mexico. It is an international chain, you feel safe, you have your certainties, breakfast is just beautiful and the rooms are very comfy. We had everything, we needed, the personnel speaks a very good English, they are very helpful. There is no tourist information though, just some leaflets (city map just has gone... More

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Ricardo U, Gerente at Ibis Chihuahua, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Chihuahua. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. More

Hyderabad, India
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 4, 2013

Our Stay at Ibis Chihuahua was ok. We already stayed in several Ibis Hotels, so we did booked for this 2 Nights that Ibis Hotel. Fast Check In there. The Room was in the normal Ibis Design - basic - but clean and fully sufficient for that short Trip. As usually in Ibis Hotels, the Breakfast has also there a... More

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Additional Information about Ibis Chihuahua

Address: Av. Benito Juarez Garcia 3115 | Col Centro, Chihuahua 31000, Mexico
Location: Mexico > Northern Mexico > Chihuahua > Chihuahua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Chihuahua 3*
Number of rooms: 126
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