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Holiday Inn Hotel & Suites Chihuahua

3.0 of 5 Calle J. Escudero | 702 Col. San Felipe, Chihuahua 31240, Mexico
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Holiday Inn Hotel & Suites Chihuahua
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Holiday Inn Hotel & Suites Chihuahua
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53 reviews from our community

Traveler rating
    25
    19
    6
    2
    1
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10
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Signal Mountain, Tennessee
Top Contributor
230 reviews 230 reviews
93 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Everything is first rate about this hotel other than the location. It is in a shabby neighborhood about 3/4 of a mile from the Centro. But the parking lot is guarded and secure, there is a decent on-site restaurant, the rooms are modern and clean and the service is perfectly fine. If you don't mind a 25-minute walk downtown of... More 

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Morelia, Mexico
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice and very close to downtown, this venue is suitable for business travellers. Unpretentious but nevertheless good choice, this hotel provides an impeccable service. From the fast check in to the large rooms (equipped with a kitchenette and a very spacious living area), and the staff prompt and caring attention, all travellers needs are met without fail. Breakfast is good... More 

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gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Thank you very much for your nice comments regarding your stay with us. These comments will be made extensive for all our staff. It would be a pleasure to have you staying again with us in a near future. More 

Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 4 weeks ago

Nice, friendly, big clean rooms. Walking distance to Centro Historico. Very friendly personal. Nice location. I like the suites here. Very comfortable. Only 20 usd to the airport for taxi. Nice happy hour.

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gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We truly appreciate your kind comments regarding your stay with us. We are still working to improve your overall experience. It would be a pleasure to have you stay with us again and we invite you to use the indoor pool and jacuzzi area as it will be totally remodeled for our guests. the General Managment. More 

Vancouver, Canada
Top Contributor
196 reviews 196 reviews
37 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed November 3, 2014

The Holiday Inn & Suites is walkable distance to Centro Historico. Nice property, guarded and gated entry. Rooms are in several buildings around the central parking area. Large room, 2 Queen beds, separate seating area with sofa and wingback chair. Small kitchen with microwave and coffee maker, bathroom shower, no tub. Free wi-fi, cable TV, In-door and out-door pools plus... More 

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gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Dear Mr.Ted M: We thank you so much for taking the time on giving us those comments, for us it is really important to hear from you, it was a pleasure to have you at Holiday Inn & Suites Chihuahua. We hope to see you soon. General Manager. More 

Las Vegas, Nevada
Top Contributor
225 reviews 225 reviews
82 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed October 24, 2014

Stayed here for 2 nights on business. I think this is an all suite hotel. It was clean, but a bit old. Breakfast buffet was fine. You have to order your eggs from the counter and they deliver to you. the evening happy hour serves beer and wine and some food. There is not restaurant in the neighbor for dinner,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Dear Tom Y, We appreciate you taking the time to share your feedback regarding your stay with us. We are delighted you enjoyed your overall experience with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the... More 

1 review
3 of 5 stars Reviewed September 21, 2014

Large, well appointed rooms, 36 inch LED HD TV with good cable TV options (No HBO). Reserved a non-smoking room, and on arrival I was told there were no non-smoking rooms available. Was given a smelly room. Ventilated it all afternoon (door wide open), and it still smells like an ashtray. Requested a different room for the next day, and... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Dear Jose A, Thank you for your recent stay with us and reviewing our property. I am sincerely sorry for the issues you have encountered with the smell of the room. Your comments are being shared with the hotel management and appropriate action will be taken. We appreciate your feedback as this is our best resource for improving guest services.... More 

Ann Arbor, Michigan
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 23, 2014

We stayed for business for 9 days in the Holiday Inn, being a priority club platinum member we were upgraded to the suites. I have stayed in many Holiday Inn’s all across Mexico and I have to say this is the best one I have stayed in. Very clean with nice big rooms, full kitchen and full size fridge. Many... More 

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gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

we are delighted to know we met all your expectations regarding your stay with us. it is our goal to have always satisfied guests. It would be a honor having you stay again with us and if you plan on exploring our city, please make sure to ask our front desk staff for tips and advise so you can have... More 

Sao Paulo, SP
Contributor
18 reviews 18 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 8, 2014

Beautiful hotel in Chihuahua with good rates. The rooms are just like large apartments with bedroom, TV room , kitchen , closet and bathroom. Suitable to travel with family. Organized parking area and your car stays right at your door. It is very spacious and elegant. The hotel staff is very attentive, helpful and courteous. Although it is not so... More 

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gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Thank you for taking your time on your nice review. We do our best to make your stay as pleasurable as possible. It would be a great honor to have you stay with us again in a near future. It is our goal to make you feel at home away from home. King regards from all of our staff. sincerely,... More 

Frederick, Maryland
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 19, 2014

Many U.S. travelers (or potential travelers) are worried about their safety in the State of Chihuahua. Arriving at this hotel before going anywhere else calmed any unrest I may have had. the parking lot is gated with friendly security guards there 24/7. It was almost like an oasis community - beautiful landscape, stone lot, villa-style rooms, and more. the location... More 

Was this review helpful? Yes 2
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We are more than delighted to read your great reviews on our property. The message will be passed along so all of our personnel can read it. These are the kind of complements that keep us going with a smile on our faces. We would love having you again with us in a near future and remember this is your... More 

Queretaro, Mexico
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 3, 2014

We just stayed here for our Christmas vacation and I can tell you that everything was simply . I am attaching pictures of our very nice and ample room for you. I was pleasantly surprised to find that the hotel came with every possible amenity: fridge, microwave, coffee machine, ironing machine and board, AC, a big TV, free WiFi, and... More 

Was this review helpful? Yes 1
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

In behalf of all of our staff we would like to thank you for your great comments regrading your stay with us. Please remember that this is your home away from home and we would be honored to have you stay with us again in a near future. Thank you agaiin and have a Great 2014! Sincerely, Gabriela Terrazas General... More 

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Additional Information about Holiday Inn Hotel & Suites Chihuahua

Address: Calle J. Escudero | 702 Col. San Felipe, Chihuahua 31240, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Chihuahua > Chihuahua
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Chihuahua 3*
Number of rooms: 74
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Also Known As:
Holiday Inn Hotel And Suites Chihuahua
Holiday Inn Chihuahua
Chihuahua Holiday Inn

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