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All 21 Chihuahua hotels

Holiday Inn Hotel & Suites Chihuahua

3.0 of 5 Hotel   |   Calle J. Escudero | 702 Col. San Felipe, Chihuahua 31240, Mexico
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Ranked #7 of 21 hotels in Chihuahua
A recent review
5 of 5 stars Reviewed January 19, 2014
jmcolella1 Frederick, Maryland
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41 people have reviewed this hotel

Traveler rating
    20
    15
    3
    2
    1
See reviews for
9
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13
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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English first
Frederick, Maryland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 19, 2014

Many U.S. travelers (or potential travelers) are worried about their safety in the State of Chihuahua. Arriving at this hotel before going anywhere else calmed any unrest I may have had. the parking lot is gated with friendly security guards there 24/7. It was almost like an oasis community - beautiful landscape, stone lot, villa-style rooms, and more. the location... More

Was this review helpful? Yes 1
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We are more than delighted to read your great reviews on our property. The message will be passed along so all of our personnel can read it. These are the kind of complements that keep us going with a smile on our faces. We would love having you again with us in a near future and remember this is your... More

Queretaro, Mexico
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 3, 2014

We just stayed here for our Christmas vacation and I can tell you that everything was simply . I am attaching pictures of our very nice and ample room for you. I was pleasantly surprised to find that the hotel came with every possible amenity: fridge, microwave, coffee machine, ironing machine and board, AC, a big TV, free WiFi, and... More

Was this review helpful? Yes 1
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

In behalf of all of our staff we would like to thank you for your great comments regrading your stay with us. Please remember that this is your home away from home and we would be honored to have you stay with us again in a near future. Thank you agaiin and have a Great 2014! Sincerely, Gabriela Terrazas General... More

Amsterdam, The Netherlands
Top Contributor
109 reviews 109 reviews
42 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 3, 2013 via mobile

We stayed over for business and found the location comfortable with very friendly service. The hotel rooms are clean and are equipped with wifi and kitchen. The hotel operates a free shuttle service to your restaurant and place of work or the airport. Also the food during the happy hour is complementary and taste great. Would highly recommend when you... More

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gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Thank you very much for taking your time in writing these nice comments. We are very happy you had a pleasant stay with us. Please know that this is your home away from home, we are here to listen to your comments and would love to have you back any day. Sincerely, Gaby Terrazas General Manager. More

Ensenada, Mexico
Top Contributor
54 reviews 54 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 12, 2013

Went to Chihuahua for a week recently when every hotel (I mean every hotel because I called and scoured the web) was booked. We quickly discovered the Mexican Track Nationals were taking place in town and thousands were in town for the track events. We were able to get one night at this property only because we are IHG members... More

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gabytw, Gerente at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We would like to Thank you for taking time to write these wonderful reviews of our property. These comments are the best reward we can get and puts a smile on our face here at the holiday Inn & Suites Chihuahua. It would be a honor to have you back with us anytime. Thank you again. More

Playa del Carmen, Mexico
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 7, 2013

The rooms are lovely and large with a flat screen tv and a kitchenett with all the modern necesities. There is an outside and indoor pool which great if you have time to enjoy them. The free breakfast included is great and the service is excellent as on our departure on a Sunday morning they especially opened up the kitchen... More

Was this review helpful? Yes 1
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Thank you very much for your nice review. These kind of comments are the ones that keep us going and enjoying every minute of our work here at the Holiday Inn & Suites Chihuahua. It was a pleasure serving you and hopefully will not be the last time. More

Menlo Park, CA
Top Contributor
87 reviews 87 reviews
66 hotel reviews
189 helpful votes 189 helpful votes
5 of 5 stars Reviewed January 28, 2013 via mobile

I'm laughing because I had the same problem as a previous poster with the reversed hot and cold water faucets in the shower. It was the only issue we had. The suite was well laid out. The beds very comfortable. The club bar had an amazing happy hour. The staff was very helpful and had a taxi waiting for us... More

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gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We truly appreciate your review. Thanks for taking your time to post. We have installed small vinyl signage in an effort to try to make the faucet issue clearer. We would love to have you back at our hotel. Thank you again. More

Glendale, Arizona
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2012

I have stayed in this hotel 4 to 5 times a year for the last 4 years and i can tell you that I can tell you not only good service, clean and safe place and value.I can tell you about consistency in its quality. Personnel is friendly and always willing to help.

Was this review helpful? Yes 2
gabytw, Guest Relations Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Thank you very much for your great comments. We are improving to meet your expectations on every stay! More

Wichita, Kansas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2011

Well the only problem I had is the hot water handle seems to be backwards on the shower. There may have been an indicator on the handle but it is gone. If you do not get hot water in the shower switch it to twhat you think is cold. When I first entered the room I hit my kneecap on... More

Was this review helpful? Yes 2
Chihuahua, Mexico
1 review
5 of 5 stars Reviewed September 27, 2010

Centrally located to downtown with all services needed for a comfortable stay. Rooms are spacious and private. Great get away for peace and quite. Excellent social hour and great breakfast included. Highly recommended!

Was this review helpful? Yes
Dayton, Ohio
1 review
5 of 5 stars Reviewed September 16, 2010

This hotel is by far the best hotel i have ever stayed at. The staff was absolutely awesome. They went out of their way to make sure we felt at home. Anytime we needed something, they did it without hesitation. But the best part about the hotel was happy hour. Great food and drinks, and great people. I cant wait... More

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Additional Information about Holiday Inn Hotel & Suites Chihuahua

Also Known As:
Holiday Inn Hotel And Suites Chihuahua
Holiday Inn Chihuahua
Chihuahua Holiday Inn
Address: Calle J. Escudero | 702 Col. San Felipe, Chihuahua 31240, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Chihuahua > Chihuahua
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Chihuahua
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Chihuahua 3*
Official Description (provided by the hotel):
Totally relaunched, this beautiful hotel is located in a quiet residential area, 5 minutes from downtown. Disconnect yourself from the daily stress and enjoy the most pleasant stay in Chihuahua City. ... more   less 
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