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Holiday Inn Hotel & Suites Chihuahua

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Calle J. Escudero | 702 Col. San Felipe, Chihuahua 31240, Mexico
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Holiday Inn Hotel & Suites Chihuahua
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Holiday Inn Hotel & Suites Chihuahua
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58 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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  • Italian first
  • Spanish first
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English first
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albuquerque nm
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place was our jumping off point for our Copper Canyon Train adventure aboard El Chepe. We were so glad the restaurant was open until 10 pm the night before the morning we left and until 11 pm on the night we rode back into Chihuahua on the return trip after 12 hours on board the train from El Fuerte.... More 

Was this review helpful? Yes
gabytw, Guest Relations Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We truly appreciate your kind comments regarding your stay with us. It is unfortunate you didn't have the opportunity to sample our delicious breakfast. It would be a pleasure to have you again in a near future so you can enjoy our beautiful city which has lots of wonderful places to visit and also enjoy the Holiday Inn & suites.... More 

Houston, TX
Level Contributor
234 reviews
225 hotel reviews
common_n_hotel_reviews_1bd8 443 helpful votes
3 of 5 stars Reviewed January 13, 2015

$3 taxi ride into Historic Center. Very good housekeeping. More like a Residence Inn than Holiday Inn, since each unit has a full kitchen, separate living & bedroom areas. Copper Canyon train leaves at 6AM, & hotel graciously transferred us in their shuttle at 515A, which was much appreciated. Nice staff & hotel is in good condition with good security.

Was this review helpful? Yes
gabytw, Public Relations Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We truly appreciate your time in writing these kind comments, we are glad you enjoyed your stay and look forward on having you again soon. More 

Signal Mountain, Tennessee
Level Contributor
231 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed December 13, 2014

Everything is first rate about this hotel other than the location. It is in a shabby neighborhood about 3/4 of a mile from the Centro. But the parking lot is guarded and secure, there is a decent on-site restaurant, the rooms are modern and clean and the service is perfectly fine. If you don't mind a 25-minute walk downtown of... More 

Was this review helpful? Yes
gabytw, Public Relations Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Thank you very much for your kind comments regarding your stay with us. It would be a pleasure to have you again in a near future and please don´t hesitate to ask any advise from our staff on the city highlights and the fine restaurants nearby. More 

Morelia, Mexico
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed November 29, 2014

Nice and very close to downtown, this venue is suitable for business travellers. Unpretentious but nevertheless good choice, this hotel provides an impeccable service. From the fast check in to the large rooms (equipped with a kitchenette and a very spacious living area), and the staff prompt and caring attention, all travellers needs are met without fail. Breakfast is good... More 

Was this review helpful? Yes
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Thank you very much for your nice comments regarding your stay with us. These comments will be made extensive for all our staff. It would be a pleasure to have you staying again with us in a near future. More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 19, 2014

Nice, friendly, big clean rooms. Walking distance to Centro Historico. Very friendly personal. Nice location. I like the suites here. Very comfortable. Only 20 usd to the airport for taxi. Nice happy hour.

Was this review helpful? Yes
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We truly appreciate your kind comments regarding your stay with us. We are still working to improve your overall experience. It would be a pleasure to have you stay with us again and we invite you to use the indoor pool and jacuzzi area as it will be totally remodeled for our guests. the General Managment. More 

Vancouver, Canada
Level Contributor
297 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed November 3, 2014

The Holiday Inn & Suites is walkable distance to Centro Historico. Nice property, guarded and gated entry. Rooms are in several buildings around the central parking area. Large room, 2 Queen beds, separate seating area with sofa and wingback chair. Small kitchen with microwave and coffee maker, bathroom shower, no tub. Free wi-fi, cable TV, In-door and out-door pools plus... More 

Was this review helpful? Yes
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Dear Mr.Ted M: We thank you so much for taking the time on giving us those comments, for us it is really important to hear from you, it was a pleasure to have you at Holiday Inn & Suites Chihuahua. We hope to see you soon. General Manager. More 

Las Vegas, Nevada
Level Contributor
337 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 stars Reviewed October 24, 2014

Stayed here for 2 nights on business. I think this is an all suite hotel. It was clean, but a bit old. Breakfast buffet was fine. You have to order your eggs from the counter and they deliver to you. the evening happy hour serves beer and wine and some food. There is not restaurant in the neighbor for dinner,... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Dear Tom Y, We appreciate you taking the time to share your feedback regarding your stay with us. We are delighted you enjoyed your overall experience with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the... More 

1 review
3 of 5 stars Reviewed September 21, 2014

Large, well appointed rooms, 36 inch LED HD TV with good cable TV options (No HBO). Reserved a non-smoking room, and on arrival I was told there were no non-smoking rooms available. Was given a smelly room. Ventilated it all afternoon (door wide open), and it still smells like an ashtray. Requested a different room for the next day, and... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Dear Jose A, Thank you for your recent stay with us and reviewing our property. I am sincerely sorry for the issues you have encountered with the smell of the room. Your comments are being shared with the hotel management and appropriate action will be taken. We appreciate your feedback as this is our best resource for improving guest services.... More 

Ann Arbor, Michigan
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 23, 2014

We stayed for business for 9 days in the Holiday Inn, being a priority club platinum member we were upgraded to the suites. I have stayed in many Holiday Inn’s all across Mexico and I have to say this is the best one I have stayed in. Very clean with nice big rooms, full kitchen and full size fridge. Many... More 

Was this review helpful? Yes
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

we are delighted to know we met all your expectations regarding your stay with us. it is our goal to have always satisfied guests. It would be a honor having you stay again with us and if you plan on exploring our city, please make sure to ask our front desk staff for tips and advise so you can have... More 

Sao Paulo, SP
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 8, 2014

Beautiful hotel in Chihuahua with good rates. The rooms are just like large apartments with bedroom, TV room , kitchen , closet and bathroom. Suitable to travel with family. Organized parking area and your car stays right at your door. It is very spacious and elegant. The hotel staff is very attentive, helpful and courteous. Although it is not so... More 

Was this review helpful? Yes
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Thank you for taking your time on your nice review. We do our best to make your stay as pleasurable as possible. It would be a great honor to have you stay with us again in a near future. It is our goal to make you feel at home away from home. King regards from all of our staff. sincerely,... More 

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