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All 21 Chihuahua hotels

Holiday Inn Hotel & Suites Chihuahua

3.0 of 5 Hotel   |   Calle J. Escudero | 702 Col. San Felipe, Chihuahua 31240, Mexico
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88%
Ranked #5 of 21 hotels in Chihuahua
A recent review
5 of 5 stars reviewed 4 weeks ago
Matt H Ann Arbor, Michigan
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  • Reviews (44)
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44 people have reviewed this hotel

Traveler rating
    23
    15
    3
    2
    1
See reviews for
9
6
3
14
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Ann Arbor, Michigan
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for business for 9 days in the Holiday Inn, being a priority club platinum member we were upgraded to the suites. I have stayed in many Holiday Inn’s all across Mexico and I have to say this is the best one I have stayed in. Very clean with nice big rooms, full kitchen and full size fridge. Many... More

Was this review helpful? Yes
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

we are delighted to know we met all your expectations regarding your stay with us. it is our goal to have always satisfied guests. It would be a honor having you stay again with us and if you plan on exploring our city, please make sure to ask our front desk staff for tips and advise so you can have... More

Sao Paulo, SP
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 8, 2014

Beautiful hotel in Chihuahua with good rates. The rooms are just like large apartments with bedroom, TV room , kitchen , closet and bathroom. Suitable to travel with family. Organized parking area and your car stays right at your door. It is very spacious and elegant. The hotel staff is very attentive, helpful and courteous. Although it is not so... More

Was this review helpful? Yes
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Thank you for taking your time on your nice review. We do our best to make your stay as pleasurable as possible. It would be a great honor to have you stay with us again in a near future. It is our goal to make you feel at home away from home. King regards from all of our staff. sincerely,... More

Frederick, Maryland
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 19, 2014

Many U.S. travelers (or potential travelers) are worried about their safety in the State of Chihuahua. Arriving at this hotel before going anywhere else calmed any unrest I may have had. the parking lot is gated with friendly security guards there 24/7. It was almost like an oasis community - beautiful landscape, stone lot, villa-style rooms, and more. the location... More

Was this review helpful? Yes 1
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We are more than delighted to read your great reviews on our property. The message will be passed along so all of our personnel can read it. These are the kind of complements that keep us going with a smile on our faces. We would love having you again with us in a near future and remember this is your... More

Queretaro, Mexico
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 3, 2014

We just stayed here for our Christmas vacation and I can tell you that everything was simply . I am attaching pictures of our very nice and ample room for you. I was pleasantly surprised to find that the hotel came with every possible amenity: fridge, microwave, coffee machine, ironing machine and board, AC, a big TV, free WiFi, and... More

Was this review helpful? Yes 1
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

In behalf of all of our staff we would like to thank you for your great comments regrading your stay with us. Please remember that this is your home away from home and we would be honored to have you stay with us again in a near future. Thank you agaiin and have a Great 2014! Sincerely, Gabriela Terrazas General... More

Amsterdam, The Netherlands
Top Contributor
115 reviews 115 reviews
44 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 3, 2013 via mobile

We stayed over for business and found the location comfortable with very friendly service. The hotel rooms are clean and are equipped with wifi and kitchen. The hotel operates a free shuttle service to your restaurant and place of work or the airport. Also the food during the happy hour is complementary and taste great. Would highly recommend when you... More

Was this review helpful? Yes
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Thank you very much for taking your time in writing these nice comments. We are very happy you had a pleasant stay with us. Please know that this is your home away from home, we are here to listen to your comments and would love to have you back any day. Sincerely, Gaby Terrazas General Manager. More

Ensenada, Mexico
Top Contributor
54 reviews 54 reviews
14 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed July 12, 2013

Went to Chihuahua for a week recently when every hotel (I mean every hotel because I called and scoured the web) was booked. We quickly discovered the Mexican Track Nationals were taking place in town and thousands were in town for the track events. We were able to get one night at this property only because we are IHG members... More

Was this review helpful? Yes
gabytw, Gerente at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We would like to Thank you for taking time to write these wonderful reviews of our property. These comments are the best reward we can get and puts a smile on our face here at the holiday Inn & Suites Chihuahua. It would be a honor to have you back with us anytime. Thank you again. More

Playa del Carmen, Mexico
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 7, 2013

The rooms are lovely and large with a flat screen tv and a kitchenett with all the modern necesities. There is an outside and indoor pool which great if you have time to enjoy them. The free breakfast included is great and the service is excellent as on our departure on a Sunday morning they especially opened up the kitchen... More

Was this review helpful? Yes 1
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Thank you very much for your nice review. These kind of comments are the ones that keep us going and enjoying every minute of our work here at the Holiday Inn & Suites Chihuahua. It was a pleasure serving you and hopefully will not be the last time. More

Menlo Park, CA
Top Contributor
111 reviews 111 reviews
72 hotel reviews
197 helpful votes 197 helpful votes
5 of 5 stars Reviewed January 28, 2013 via mobile

I'm laughing because I had the same problem as a previous poster with the reversed hot and cold water faucets in the shower. It was the only issue we had. The suite was well laid out. The beds very comfortable. The club bar had an amazing happy hour. The staff was very helpful and had a taxi waiting for us... More

Was this review helpful? Yes
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We truly appreciate your review. Thanks for taking your time to post. We have installed small vinyl signage in an effort to try to make the faucet issue clearer. We would love to have you back at our hotel. Thank you again. More

Glendale, Arizona
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2012

I have stayed in this hotel 4 to 5 times a year for the last 4 years and i can tell you that I can tell you not only good service, clean and safe place and value.I can tell you about consistency in its quality. Personnel is friendly and always willing to help.

Was this review helpful? Yes 2
gabytw, Guest Relations Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Thank you very much for your great comments. We are improving to meet your expectations on every stay! More

Wichita, Kansas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2011

Well the only problem I had is the hot water handle seems to be backwards on the shower. There may have been an indicator on the handle but it is gone. If you do not get hot water in the shower switch it to twhat you think is cold. When I first entered the room I hit my kneecap on... More

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Hotel & Suites Chihuahua

Address: Calle J. Escudero | 702 Col. San Felipe, Chihuahua 31240, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Chihuahua > Chihuahua
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Chihuahua 3*
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Also Known As:
Holiday Inn Hotel And Suites Chihuahua
Holiday Inn Chihuahua
Chihuahua Holiday Inn

62 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Totally relaunched, this beautiful hotel is located in a quiet residential area, 5 minutes from downtown. Disconnect yourself from the daily stress and enjoy the most pleasant stay in Chihuahua City. ... more   less 
Number of rooms
74

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