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BEST WESTERN Cumbres Aeropuerto

Vialidad Ch-P y Nueva Espana Avenue | Marmol Viejo, Chihuahua 31063, Mexico
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1 room 1 adult
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BEST WESTERN Cumbres Aeropuerto
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36 Reviews from our TripAdvisor Community

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Berkshire, United Kingdom
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 21, 2015 via mobile

I arrived in Chihuahua expecting to get straight on an overnight bus, however the route I wanted was fully booked for 2 days! I jumped in a taxi at 11pm and arrived at the Best Western, and was greeted very courteously- just perfect after my issues with the bus! Luckily there were rooms available, and good wifi where I was... More 

Helpful?
Thank plocky88
Hebden Bridge, United Kingdom
Level Contributor
123 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
5 of 5 stars Reviewed August 16, 2015

We stayed at the hotel only for a night, arriving late and leaving early the following morning. Check-in was swift and efficiently handled. Our room was very spacious and clean. We used the business centre to print our boarding passes for free. Wifi was also free but was very slow from our room. The buffet breakfast which was included in... More 

Helpful?
Thank Hannisze Y
Best Western C, General Manager at BEST WESTERN Cumbres Aeropuerto, responded to this review

Dear Hannisze; Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate... More 

Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

We enjoyed our stay. I can with my father in law, who has been here two years go. Very friendly staff, clean rooms rich food(I love Mexician food) the weather was coolish in February so the heater in the room was a blessing. If or when I come to chihuahua again I'll be sure to come back.

Helpful?
1 Thank PETER B
Best Western C, Gerente at BEST WESTERN Cumbres Aeropuerto, responded to this review

Dear Peter B, Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't... More 

Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed November 19, 2014 via mobile

I stayed at Best Western hotel for 2 nights. The didn't give me points neither nights for my stay. When I called to support, they said they didn't know that hotel. What?!. Now staying only in Holiday Inn.

Helpful?
Thank Pavel T
Best Western C, General Manager at BEST WESTERN Cumbres Aeropuerto, responded to this review

Dear Mr. Pavel, Perhaps there was an mistake , we are here to help and of course we give points for their night once already rewards member of our rewards program. We invite you to return with us to give us the opportunity to take this bad taste in his previous stay . We're at your service. Sincerely, Salcido Byanca... More 

orange county, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 27, 2014

the quote for the room was wrong, it was not what was said & when we arrived it was too late for me cancel and find another room, I was very disappointed having to argue with the front desk on what the price should be and what the price was in the late night check in.

Review collected in partnership with Best Western

Helpful?
1 Thank Leslie W
Best Western C, General Manager at BEST WESTERN Cumbres Aeropuerto, responded to this review

Dear Leslie, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so... More 

Wilson, Wyoming
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 28, 2014

to begin with this was our second stay, the first was so good we wanted to stay again on our way from Mazatlan to Denver. We missed the turn to where the hotel was (it was dark and the streets are not well marked) so it took us some time find it. the parking was secure which is another reason... More 

Helpful?
4 Thank jack G
Best Western C, General Manager at BEST WESTERN Cumbres Aeropuerto, responded to this review

Dear Jack, We appreciate your opinion, we are at your service , we hope to return soon . If you need to contact us please mark us on the phone +52 614 420 9000. Thanks again. Sincerely, Byanca Salcido. BEST WESTERN Cumbres Aeropuerto More 

Moorestown, New Jersey
Level Contributor
47 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed January 21, 2014

I just spent one nite here, in at 10 pm and out at 5:45 am, but I was impressed. There was an oxxo across the street (like a 7-11), and i really didn't want room service, just a quick snack. I asked the receptionist if it was safe for me to go out alone to the oxxo store, and he... More 

Helpful?
4 Thank Sue T
Killeen, Texas
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed December 31, 2013 via mobile

We stayed here for one night to catch a early morning flight. The hotel seems well kept and provides complimentary snacks, hot dogs & soft drinks in the evening till 8pm. Most rooms face an inner court yard with a pool, however as soon as you enter the room the bedding is right by the door and viewable from the... More 

Helpful?
3 Thank cfsnco
Canada
Level Contributor
286 reviews
236 hotel reviews
common_n_hotel_reviews_1bd8 290 helpful votes
4 of 5 stars Reviewed July 22, 2011

I stayed here for one night while ferrying a new aircraft from Canada to Peru. This hotel is not a new property, but it is well maintained and quite clean. The staff are very courteous and friendly. The hotel is built around a circular courtyard that contains a swimming pool in the middle. This has advantages and disadvantages: If you... More 

Helpful?
4 Thank solotravellerCanada
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