We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TRAVEL ALERT: SAFETY AND SECURITY More info

BEST WESTERN The Lodge At Creel Hotel & Spa

#4 of 10 Hotels in Creel
Certificate of Excellence
Av. Lopez Mateos 61, Creel 33200, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN The Lodge At Creel Hotel & Spa
Professional photos View all
Browse nearby
BEST WESTERN The Lodge At Creel Hotel & Spa
Add Photo Write a Review

164 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    80
    54
    20
    9
    1
See reviews for
53
54
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (164)
  • Mar-May only
    (39)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (39)
All months
Michigan
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The staff are very nice, the rooms are clean and cozy. They also serve a good food at the hotel restaurant. I've met the hotel manager who gladly helped us with our various requests and always listened and was happy to accommodate our various needs. Definitely will be back!!

Was this review helpful? Yes
COPPERCANYON4U, Director de Relaciones Públicas at BEST WESTERN The Lodge At Creel Hotel & Spa, responded to this review

We are very grateful to have your opinion after having been our guest enjoying our facilities , greatly appreciate your opinion More 

Mexicali, Mexico
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My family and I arrived at Creel, the hotel was supposed to send someone to pick us up at the train station and for our surprise no one was there, so another hotel taxi made us the favor of taking us. When we arrived at the best western they told us we had no reservations! We made the reservations months... More 

Was this review helpful? Yes
COPPERCANYON4U, Director de Relaciones Públicas at BEST WESTERN The Lodge At Creel Hotel & Spa, responded to this review
Google Translation

Muy respetable viajero, en atención a su comentario en nuestra plataforma de TripAdvisor agradecemos nos mencione como el mejor hotel,... More 

Los mochis
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 10, 2015

Best Western at Creel is worth the Trip of 9 hrs, reception, Food, rooms all excellent, Massage very good , Do not expect a gym, better to take a rented bike, some cigar and good collection of wine would be god

Review collected in partnership with this hotel

Was this review helpful? Yes
COPPERCANYON4U, Public Relations Manager at BEST WESTERN The Lodge At Creel Hotel & Spa, responded to this review
Google Translation

Siempre es muy agradable escuchar Buenos comentarios de nuestro personal, y de las instalaciones,, somos un negocio de servicio, estamos... More 

Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 2, 2015

This hotel is just what the doctor ordered for us. We took the Chepe train and it was our first time in such a remote region, our first time in Mexico outside of Cancun/Cozumel, and this was the first stop for us on the Chepe route. It was very reassuring knowing that this hotel had an international brand behind them.... More 

Was this review helpful? Yes 1
COPPERCANYON4U, Public Relations Manager at BEST WESTERN The Lodge At Creel Hotel & Spa, responded to this review

We have no words to thank you for the description of your experience with us, We are more tan please , this kind of opinion are so important for us, we will let Fernanda know about and we thank you again ! we are sure more people will come to visit us after your opinion, people need to know about... More 

elpaso
Level Contributor
190 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed May 26, 2015

This is the best hotel in Creel. The rooms are cabin like, are clean and have good hot water. Nothing fancy here, but is a great downtown location. They have a small bar and a very good restaraunt to eat at.

Was this review helpful? Yes
COPPERCANYON4U, Public Relations Manager at BEST WESTERN The Lodge At Creel Hotel & Spa, responded to this review
Google Translation

Agradecemos mucho su tiempo enviando por Trip Advisor su opinión, estamos seguros que su opinión ha sido muy útil para... More 

Palm Springs, CA
Level Contributor
115 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed March 29, 2015

The rooms are nice, the bathrooms a little cramped, but it's the location right in the center of Creel that makes up for everything. It's a little bit like being in a mountain cabin, with the stove right in the room, and the rustic furnishings. The included breakfast was excellent. One day it was a buffet (lots of guests) and... More 

Was this review helpful? Yes 1
COPPERCANYON4U, Director de Relaciones Públicas at BEST WESTERN The Lodge At Creel Hotel & Spa, responded to this review
Google Translation

TRIP ADVISOR es una excelente herramienta para recomendar de viva voz, su opinión ha sido muy valiosa para nosotros, y... More 

Independence
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed February 10, 2015

It was my first time in Creel and first time in Mexico, so I was pleasantly surprised on how nice it was. It actually had pretty fancy decorations. I was kind of upset that the lady at the front couldn't find my reservation and said that I had made up the reservation and the rate that I was given. But... More 

Was this review helpful? Yes 1
COPPERCANYON4U, Director de Relaciones Públicas at BEST WESTERN The Lodge At Creel Hotel & Spa, responded to this review

Thank you for sending your impression of our hotel during your stay, all your comments help us to improve our services and our facilities, as the one and only hotel in the region, affiliated to an international hotel chain, we tray our best to be the best in the area, this is an effort of every day! thank you. More 

Phoenix, Arizona
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed December 2, 2014

The Lodge at Creel had so many things going for it. A great location, perfect setting, and helpful staff. However, the rooms are tired and in need of a renovation. The towels were old and paper thin. The hotel is very short staffed, which impacted some of the hotel services. The first room we received was not cleaned to our... More 

Was this review helpful? Yes
COPPERCANYON4U, Public Relations Manager at BEST WESTERN The Lodge At Creel Hotel & Spa, responded to this review
Google Translation

Muy respetable huésped, sentimos el inconveniente que sufrio durante su estancia en nuestro Lodge, tan pronto como escuchamos su comentario... More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed November 20, 2014

My wife and I are on a "hostel" budget, and did not stay at this Best Western, but if you want a very comfortable place to stay in Creel, at what would be considered a very reasonable price in the US, then this is a great choice. [We met an Australian woman on the Copper Canyon "Chepe" train, and she... More 

Was this review helpful? Yes
COPPERCANYON4U, Public Relations Manager at BEST WESTERN The Lodge At Creel Hotel & Spa, responded to this review

Thank you for taking your time to express your impression about our lodge in Creel, it is always nice to hear such a wonderful experience, this is what we work for! thank you all ! More 

Vancouver, Canada
Level Contributor
302 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed October 29, 2014

Nice hotel, close to the train station and the Zocalo. Hotel rooms are split into several one level buildings with about 8 rooms in each and one two story building. Gas fireplace, good hot shower (face cloth and shampoo provided), free in room Wi-Fi, cable, flat screen TV. Two double beds and a small table with two chairs. The rooms... More 

Was this review helpful? Yes
COPPERCANYON4U, Public Relations Manager at BEST WESTERN The Lodge At Creel Hotel & Spa, responded to this review
Google Translation

Queremos agradecer su tiempo en expresar su opinión sobre nuestro Lodge en Creel, pueblo maderero en las montañas de la... More 

Questions? Get answers from hotel staff and past guests. Ask a question

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (66)
Viewed
Hotel & grounds (14)
Viewed
Dining (6)
Viewed
Room/suite (9)
Viewed
View from room (3)
Viewed
Family/play areas (3)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
0:48
Videos (1)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (3)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Creel
0.5 mi away
Hotel Villa Mexicana at Creel
0.2 mi away
Hotel Posada Del Cobre
0.0 mi away
Posada Barrancas Mirador
Posada Barrancas Mirador
#5 of 17 in Copper Canyon
4.0 of 5 stars 213 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Margarita's Plaza Mexicana
0.3 mi away
Casa Margarita's
Casa Margarita's
#7 of 10 in Creel
4.0 of 5 stars 83 reviews
6.9 mi away
Cabanas Claro de Luna
Cabanas Claro de Luna
#1 of 13 in Creel
4.5 of 5 stars 12 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay