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Matlali Hotel

Carretera Punta Mita Km 0.2, La Cruz de Huanacaxtle 63734, Mexico
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Matlali Hotel
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Matlali Hotel
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34 reviews from our community

Traveler rating
    22
    7
    2
    3
    0
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16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Calgary, Canada
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 22, 2015

At the start, this resort is not on the beach as it is located in the hills over looking the Bay. It does have a spot on the beach with a small bar and food service. We stayed in a two bedroom (really a two bedroom plus a den) with 3 full bathrooms, and a full kitchen, with top end... More 

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Matlali, Gerente at Matlali Hotel, responded to this review

Dear Oldgreyone, Thank you very much for taking the time to share your experiences with us. It's always wonderful to hear from guests who enjoy their stays with us and we're please that you were able to take advantage of everything we offer. We hope to have the opportunity to host you on your next visit to Riviera Nayarit Best... More 

Pearland, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 10, 2015

Quick notes followed by more detailed description 1. only one restaurant but the chef is very talented and making good meals for breakfast lunch and dinner. 2 the bar tenders here are much better than most resorts i have encountered in resorts near this area. 3. the rooms are surprising spacious and comfortable with internet all around the resort allowing... More 

Was this review helpful? Yes 2
Matlali, Gerente at Matlali Hotel, responded to this review

Dear Prentis R Thank you very much for taking the time to share your experience at Matlali Hotel. Our team takes great pride in making sure that every stay is memorable. We hope to have the opportunity to host you on your next visit to Riviera Nayarit Best Regards, More 

Berkeley, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2015

The view and accommodations are good once the various little problems get fixed but they take a couple of days to get done. The staff is accommodating and caring but there is no help from reception to find out what is available to do. Furthermore, one must plan an extra half hour to get off the hill and to a... More 

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Matlali, Gerente at Matlali Hotel, responded to this review

Dear Bob and June 1, We really appreciate your comments, We hope to you give us the opportunity to make your future stay more comfortable and the best experience, You´re always welcome in this home away from home. Best Regards, More 

idaho
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 3, 2015

We stayed this past November with another couple we typically travel with. We own a one bedroom, but upgraded to a two bedroom for this trip. We had one on crutches and many steps into our unit, but the villa was worth the steps. Oscar and Jerry were always accomodating to get us the proper transportation to help with crutches,... More 

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Matlali, Matlali Hotel at Matlali Hotel, responded to this review

Dear wicked Idaho, It is always a pleasure to see us your comments, This make us to grow up everyday and work hard for your give the best service, We looking forward see you soon, Best Regards, More 

Illinois
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 18, 2014

We are not timeshare owners, but rather booked per night through the Matlali resort option. We rented a car (a must in my opinion) and had a little trouble finding the place initially, but then were ok. The view from our third floor king room was STUNNING. We could see both the ocean and the surrounding jungle from our balcony.... More 

Was this review helpful? Yes 1
Matlali, Gerente at Matlali Hotel, responded to this review

Dear Guest, We Appreciate the time you take to share your experience with us, We looking forward see you soon, Best Regards, More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2014

This was our first visit as owners of a two bedroom Villa. The large rooms, patios, infinity pool, BBQ and wonderful amenities of each Villa were a pleasant surprise. There was a large kitchen with all the cook wear one needs to make great meals. There is a restaurant near the pools and great places to eat in nearby La... More 

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Matlali H, Gerente at Matlali Hotel, responded to this review

Dear Sally, It was our pleasure to host you in Matlali Hotel. We hope to see you again shortly! Please contact us on contacto@matlali.com if you wish to receive our lates promotions. Kind Regards, More 

Redondo Beach, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2014

We stayed for 7 nights in October and feel completely refreshed because of the tranquil mornings and gorgeous evenings. We were in 138b and it was 2.5 bedrooms and 3 full baths. Beautiful decoration and amenities. Spent mornings on the large patio watching the dragon flies, butterflies, and birds. Service is fantastic and each day our room was cleaned twice... More 

Was this review helpful? Yes 3
Matlali H, Gerente at Matlali Hotel, responded to this review

Dear Selly, It was our pleasure to host you in Matlali Hotel. We hope to see you again shortly! Please contact us on contacto@matlali.com if you wish to receive our lates promotions. Kind Regards, General Manager. More 

WA
Contributor
12 reviews 12 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 31, 2014

We stayed here for 17 days in October. Rooms are gorgeous and quite large. Most of the staff was amiable but they lacked experience and consistency. Room cleaning was all different hours of the day (9 am up to 4 pm) making it awkward sometimes. We spent the first 8 days laying at the pool. We were alone almost 90%... More 

Was this review helpful? Yes 3
Matlali H, Gerente at Matlali Hotel, responded to this review

Dear Guest. Always is a pleasure to send us your comments, this make us strongers and work hard for your next visist. we understand about the hotels in the nature and hotels for relaxing; this gives our guests a feeling of rest without being disturbed by overwhelming noise and disturbances. please do not hesitate in contact us at contacto@matlali.com We... More 

Chicago, Illinois
Top Contributor
118 reviews 118 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed July 16, 2014

The Residences Luxury Club at Puerto Bahia Matlali Hotel (RCI #C765). This is a lenghty but comprehensive and true review. We exchanged our Maui Lea week for this one at Puerto Bahia villas June 28-July 5, 2014. What a shock! The Good: See the attached photos of our unit, 137A. It is a beautiful, large 2 bedroom with comfortable furnishings!... More 

Was this review helpful? Yes 4
Matlali, Gerente at Matlali Hotel, responded to this review

Dear WhereUg0, Please know that this is not typical of our hotel and welcoming staff, and we are always looking for ways to improve our customer experience from that first call through departure. We regret we were unable to show you the quality hospitality and stay you deserved. If we may be of any additional assistance or if you would... More 

sunny california
Top Contributor
54 reviews 54 reviews
40 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed July 14, 2014

My husband and I were lucky to have spent a week at this resort last month. It was an RCI exchange.We did get invited to the free breakfast, but we declined and they didn't bother us too much after. We stayed in a 2 bedroom villa. THE VILLA: The villa is huge! There were 2 nice size bedrooms and a... More 

Was this review helpful? Yes 4
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