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Yama Shizen

Certificate of Excellence
185-6 Aza Yamada, Abuta-gun, Kutchan-cho 044-0081, Hokkaido
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70 Reviews from our TripAdvisor Community

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Traveler rating
    44
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (70)
  • Mar-May only
    (17)
  • Jun-Aug only
    (14)
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    (4)
  • Dec-Feb only
    (35)
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Toowoomba, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a week staying in the 3 bedroom apartment. What a view from everywhere. Surrounded by glass and views of snow. It was a Christmas we won't forget. Had everything we needed including drying room. Very central to ski slopes and town

Was this review helpful? Yes 1
Peregian Beach, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 26, 2015

Stayed at Yama Shizen East through the end of February for 10 nights. Arrived early and they let us straight in the room, followed shortly after for a personal check in with Anderson (much nicer than having to stand in reception). He filled us in on where to go in town and where to eat. The apartment was modern and... More 

Was this review helpful? Yes 1
Rupert O, Public Relations Manager at Yama Shizen, responded to this review

Dear Tylermorden, Thanks for your kind words, we are very pleased to hear you enjoyed your stay and always appreciate positive feedback. We hope to welcome you back to Niseko again some time. Kind regards Rupert More 

Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 24, 2015

It's actually a house that a friend bought. It was my first time staying in Yama Shizen. The service was extraordinary! The rooms are so clean and spacious! We had 8 people to stay in a penthouse room and it's def more than enough… I feel like it could possibly fit a double of us. I love the view, I... More 

Was this review helpful? Yes 1
Rupert O, Public Relations Manager at Yama Shizen, responded to this review

Dear woshixinxin, We're really pleased to hear that you enjoyed your stay and will pass on your message to all our staff. Our guest services team do their best to accommodate requests from our guests and always welcome feedback. We hope you'll be back in Niseko again soon! Kind regards Rupert More 

Melbourne
Level Contributor
103 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed March 7, 2015

Stayed here for 5 night with another couple..we took the one bedroom apartment and the studio room..room 501.. Great views of the mountain and ski area. Good facilities in the apartment.. Couple of international TV channels.. Wifi was good and fast.. The only let down was the ski store room on the ground floor was never got enough to dry... More 

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Perth Hills, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 4, 2015

We stayed as a couple at Yama Shizen East. Lovely room and helpful hotel staff. Compared to some of the beds we slept in while travelling Japan I had a dream sleep in their super comfy beds :) Location is central to bars, restaurants and only a short walk from the Gondala. There is also a Equipment Valet service at... More 

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Perth, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

Stayed here for five nights beginning of March and had a wonderful stay. The apartment was a great size and very comfortable. Great location to the ski slopes, restaurants, shops and bars. Would definitely stay here again.

Was this review helpful? Yes 1
Hong Kong Region, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 4, 2015

We are regular visitors to Hirafu for the winter season, this was our first time staying at any of the HT Holidays properties. Due to availability issues, we spent a few nights at one property (Youtei Tracks) then had to move to Yama Shizen East for the remainder of our stay (pre-arranged). The move of our luggage/belongings was handled by... More 

Was this review helpful? Yes 1
Chris P, Executive Director at Yama Shizen, responded to this review

Dear stargirl71, Thank you for your review and taking the time to feed back on your stay. I've spoken to our Guest Services Manager and Team about this situation. As I understand, you were unable to locate your goggle case after the room move. Our team checked your previous room, our lost and found and also spoke to the Guests... More 

Brisbane, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 18, 2015

Stayed here early Feb 2015 in Yama Shizen West 5th floor. Easy check in and hotel organised pick up & drop off bus for free from welcome centre. Staff ok & great little coffee shop down stairs. About 10min walk from hotel to ski lifts. Lots of restaurants within walking distance to hotel. Good ski/snowboard & boot storage room downstairs.... More 

Was this review helpful? Yes 1
Rupert O, Public Relations Manager at Yama Shizen, responded to this review

Dear Shammikins, We are delighted to hear that you were happy with your accommodation and that you enjoyed your time in Niseko! It's also nice to hear that you found your way to some of the fantastic restaurants in the area. I have passed on your comments on the bathrooms to our maintenance team, who will check the issue. We'd... More 

Vail, Colorado
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed February 9, 2015

Modern rooms and a good location, and short walk or ski from the gondola. Service was great. We had a lovely studio with lots of good natural light. Super clean, awesome to have access to a laundry right outside the door. Quiet at night. We had them put the twin beds together to make a king and it almost wasn't... More 

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Rupert O, Public Relations Manager at Yama Shizen, responded to this review

Dear jennypn, Thank you for your kind words and for taking the time to write the review. I have passed on your comments re the the beds and rubbish bins. We will do what we can to make sure this is not an issue for future guests. We hope to see you back in Niseko again. Kind regards Rupert More 

Adelaide, Australia
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed January 26, 2015 via mobile

Our family 2 adults, 2 teenagers and 10yo stayed for 10 days in a 2 bedroom, 2 bathroom apartment at Youtei Tracks (a sister property of Yama Shizen) and short walk from Yama Shizen. Property run by HT who provided ski valet at Gondola. Apartment modern, spacious and well equipped (lots of cooking utensils, good washing machine and excellent drying... More 

Was this review helpful? Yes 4
Rupert O, Public Relations Manager at Yama Shizen, responded to this review

Hi Adelaide65, Thanks for taking the time to write a review - I will be sure to pass on your kind words to Ben and the rest of our team. We hope to see you back at Niseko soon! Kind regards Rupert More 

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