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All 11 Kutchan-cho hotels

Niseko Alpen Hotel

3.5 of 5 Onsen Hotel   |   204 Yamada, Kutchan-cho, Abuta-gun, Hokkaido 044-0081, Japan
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Niseko Alpen Hotel
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80%
Ranked #6 of 11 hotels in Kutchan-cho
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 weeks ago
MysteryGuest70 Sydney, Australia
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62 people have reviewed this hotel

Traveler rating
    15
    34
    11
    1
    1
See reviews for
22
14
5
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Sydney, Australia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Our stay at the Niseko Alpen Hotel was great! As you'll see from many other reviews, its location is excellent. There's a chairlift only a stones throw away from the hotel and it's also right next to a place for gear hire and purchasing lift passes. The buses from Sapporo airport also stop off in a car park which is... More

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Sydney, Australia
1 review
5 of 5 stars Reviewed March 2, 2014

The best spot on the mountain. The staff at this hotel were great. From the check in all the way to the pool attendants( Hana,who recommended and booked numerous resteraunts during my stay ) . I can't thank them enough. At the end of a big day on the mountain,it was so nice to ski to the doors of the... More

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Senior Contributor
26 reviews 26 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 8, 2014

Great location! Very good onsen, ski lockers and lunch. I stayed here for the first time and thought it was a great value. They gave 2000 JPY / day vouchers for food at their restaurant (which I used for lunch), daily ski pass, and of course access to their onsen. It is conveniently located across the parking lot from the... More

Was this review helpful? Yes 2
Melbourne, Australia
Top Contributor
106 reviews 106 reviews
27 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed December 22, 2013

Only 50 metres from the front door to a quad chair. Very helpful staff. Rooms adequate. Clean. Great views of te Grand Hirafu area. Restaurants are OK, but there's so much choice in just a few blocks. The Sweets Cafe does a fantastic dessert called Custard Pudding Toast - like french toast - but much, much better. Try it! Also... More

Was this review helpful? Yes 3
Perth, Australia
Contributor
12 reviews 12 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 22, 2013

We stayed in a triple room (463) for 9 nights end of Feb (booked through ski japan). I went on a skiing holiday with my two teenage boys and I must admit the room was very small and quite cramped for the 3 of us. Beds were comfortable, but I found the pillow hard and high. Room was very clean... More

Was this review helpful? Yes 3
australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

Stayed here for a week in march. Very few westerners like us which was refreshing. Onsen very nice and clean. Great spread at breakfast - many things I didn't recognise but loads of choice. Bedrooms large and comfortable. Great view of the slopes. Only complaint was wafts of cigarette smoke in the bedroom. Room was definitely a non smoking one... More

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ホテルニセコアルペン, 宿泊 at Niseko Alpen Hotel, responded to this review

Thank you very much for your feed back . I am very pleased to hear you enjoyed your stay with us Sorry about cigarette smell of the room , untill this winter, we do not have non smorking floor , but we have changed all hotel room to non smorking room from this June. I do hope that I can... More

Sydney, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 26, 2013

Make this your snow destination! Snow conditions fabulous, powder galore. Apret ski in the wonderful Japanese Onsen to soak away your aching muscles, and then on to a wonderful in house dinner set menu of Japanese or Western food. Many other local eateries close by if you are curious or try The Ice Bar, The Igloo or many others. We... More

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ホテルニセコアルペン, 宿泊 at Niseko Alpen Hotel, responded to this review

Hi Martina , Thank you for your review . I am pleased you continue to enjoy your stays with us. I will be sure to share all your comments with our staff. Thank you again and I hope in the future you continue to chose to stay with us. Kind regards. Hirofumi Takahashi More

Wollongong, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2013

10 day ski trip during Feb 2013 stayed in room 275, standard western twin with ensuite. Room was bigger than expected, clean & well presented. Sufficient shelves for storage but hanging space was limited. Bathroom was adequate if a little on the small size with a shower in bath arrangement. Toilet was separate. Mirror was lacking height for the tall.... More

Was this review helpful? Yes 3
ホテルニセコアルペン, 宿泊 at Niseko Alpen Hotel, responded to this review

Thank you very much for your feed back. I am very pleased to hear you enjoyed your stay with us . Thank you once again for taking the time to review Hotel Niseko Alpen and I do hope that you will choose us again for your next visit. Kind regards. Hirofumi Takahashi More

Hong Kong, China
Top Contributor
52 reviews 52 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 22, 2013

Wow, talk about a time warp... it seems they took architectral advice from the 1960's soviet era....and the breakfast....if you like corn flakes with full cream milk and sugar, with a cold fried egg you have found a home....BUT, the plus side is onsen onsite and next door to the quad lift, so great opportunity for first tracks.....

Was this review helpful? Yes 2
ホテルニセコアルペン, 宿泊 at Niseko Alpen Hotel, responded to this review

Thank you for your feedback regarding your stay with us. We are sorry to disapoint you with break fast, I will be sure to share all your comments with our staff. Thank you for taking the time to review us and we look forward to welcoming you back to Niseko next winter. Kind regards. Hirofumi Takahashi More

Toronto
Contributor
17 reviews 17 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 1, 2013

The hotel is dated. Breakfast buffet selection is ok but I have seen better. We booked a triple room and its basically a twim room and they cramp another bed in there, it left very little space for opening suitcases. My biggest problem with this hotel is housekepping. During our 5-nts stay, 4 items gone missing from our room: shaving... More

Was this review helpful? Yes
ホテルニセコアルペン, 宿泊 at Niseko Alpen Hotel, responded to this review

Dear Mrs. Buffy Thank you for choosing Hotel Niseko Alpen for your ski holiday and taking the time to share your experience through Tripadvisor. We truly apologise about inconvenience of house keeping . Things like this should never happen as hotel service. We will take your feedback on board , and we cirtainly inprove this as not happen again. For... More

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Additional Information about Niseko Alpen Hotel

Also Known As:
Niseko Alpen Hotel Japan/Hokkaido - Kutchan-Cho
Address: 204 Yamada, Kutchan-cho, Abuta-gun, Hokkaido 044-0081, Japan
Location: Japan > Hokkaido > Abuta-gun > Kutchan-cho
Amenities:
Restaurant
Hotel Style:
Ranked #6 of 11 hotels in Kutchan-cho
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Niseko Alpen Hotel 3.5*
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