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Alpen Ridge

193-7 Aza Yamada | Niseko, Abuta-gun, Kutchan-cho 044-0081, Hokkaido
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45 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 7, 2015

Convenient, well managed. Staff is very helpful. Near many good restaurants. This year again in December 2015 we have booked ourselves into the same place and looking forward to it. If there is just one comment to improve it would be the futon pulled out sofa bed is really awful. For such an expensive place we would have thought that... More 

Review collected in partnership with this hotel

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サマージャパン, Manager at Alpen Ridge, responded to this review

Dear Felix H, Thank you for your generous review. We are thrilled to hear that you enjoyed your stay at Alpen Ridge. Your comments on the sofa will be passed on to the owners for consideration. Your kind comments have also been passed on to the team here. We are excited to welcome you back to Niseko and Alpen Ridge... More 

Bangkok, Thailand
1 review
5 of 5 stars Reviewed May 28, 2015

The room was modern, supplied with all the amenities you might need. Comfortable king size bed, large shower, small sofa, micro wave/ oven. Being next to the Family lift made it possible for me to ski at night and not be too tired to get back,

Review collected in partnership with this hotel

Was this review helpful? Yes
サマージャパン, Manager at Alpen Ridge, responded to this review

Dear Lou N, Thank you so much for your glowing review. We are very pleased to hear that you enjoyed your stay and look forward to welcoming you back in the near future. Best Regards, Ben More 

Hong Kong, China
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed March 19, 2015

This apartment complex is literally metres from the chairlift for true ski in out access. With a rental store in the basement and offering lockers for guest, this is a great place to stay whilst in Niseko. Plus it is close to all the bars abd restaurants as well. Rooms are well appointed and very simple modern design. The only... More 

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サマージャパン, Manager at Alpen Ridge, responded to this review

Dear Zeroeight, Thank you for your glowing review. We are thrilled to hear that you enjoyed your stay at the Alpen Ridge and thank you for your comments, we will definitely take these on-board. We recommend the use of the sofa beds for children only, due to the size (130cm x 180cm), however we have Japanese Futons available on request.... More 

Monaco-Ville, Monaco
1 review
5 of 5 stars Reviewed March 15, 2015

Spent 4 nights in this amazing place. Very convenient apartment, everything is nicely prepared with high attention to details. High quality and high standard that offers anything you might need. Plus the view - literally sleeping on the slope. Thank you Belinda, Ben - highly appreciated ! :) In my perception the place is stunning, plus those warm japanese toilets... More 

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サマージャパン, Manager at Alpen Ridge, responded to this review

Dear Igor S, Thank you for your glowing comments. We are ecstatic you enjoyed your stay at Alpen Ridge and Niseko! We look forward to welcoming you back to Niseko in the future! With Best Regards, Ben More 

Gold Coast, Australia
1 review
5 of 5 stars Reviewed March 13, 2015

The most convenient accomodation with the number one asset being the ski in ski out location, even better for families because it's close to the Ace Family Chairlift. We stayed in the three bedroom apartment and I must say it is more luxurious than anywhere I've ever stayed, with fancy toilet seats that we don't have in Australia - I... More 

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サマージャパン, Manager at Alpen Ridge, responded to this review

Dear Alex F, Thank you for your far too generous review! We are thrilled to hear you enjoyed your time in Niseko and the facilities and location of the Alpen Ridge exceeded your expectations. Your glowing comments have been shared with the team here at Alpen Ridge/SkiJapan.com and we are very much looking forward to welcoming you and your family... More 

Auckland Region, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 12, 2015 via mobile

We were a party of six and had a 3-bed apartment facing Mt Yotei. Great location with ski in and ski out, and close to heaps of restaurants, etc. Convenient to have the rental in the basement along with ski lockers. The rooms themselves are nicely done and friendly Ski Japan staff on the front desk were always happy to... More 

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サマージャパン, Manager at Alpen Ridge, responded to this review

Dear reds_on_the_road_4, Thank you for your review. We are very pleased you have enjoyed your stay in Niseko! We are looking forward to welcoming you back in the future! Kind Regards, Ben Howard More 

Hong Kong, China
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

The best is still the conventient ski in ski out condition. Although the family chair lift was super crowded during Chinese New Year time. It took 20+ minutes. But once you go up, we hoped on other lifts and go around. Alpen Ridge two bedroom apartment is decent sized with contemporary decoration.

Was this review helpful? Yes 1
サマージャパン, Manager at Alpen Ridge, responded to this review

Dear EdithLawKong, Thank you for your review, we are happy to hear you enjoyed the Alpen Ridge apartments as well as the convenience of ski in/ski out access the property offers. Yes, the queue at the Ace Family Lift can be quite long during ski lesson meeting times and peak season, however if you avoid these peak times, the lines... More 

Brisbane, Queensland
Level Contributor
68 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed February 10, 2015

Here we are enjoying our third visit to Alpen Ridge apartments. We're in a 2 bedroom apartment that has everything that opens and shuts, including Miele dishwasher, Gaggenau gas cook top, AEG micro wave and full size Miele oven. The showers are fabulous with great pressure and always piping hot. Top quality shampoo and conditioner and body wash is supplied.... More 

Was this review helpful? Yes 1
サマージャパン, Manager at Alpen Ridge, responded to this review

Dear Charliedoggy, Thank you for your glowing review! We are extremely happy to hear how much you enjoyed your third stay at Alpen Ridge. We appreciate all your comments, these will be shared with the rest of our team. We look forward to welcoming you back next year! More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 28, 2015

This is the 4th time to Niseko and our 3rd stay at the Alpen Ridge - each time we book through Polly Po at SkiJapan. Polly is excellent, she arranges everything (except flights) from the moment we arrive in Sapporo to the time we leave (private bus transfer etc). The Alpen Ridge has to be the best option in Niseko,... More 

Was this review helpful? Yes
サマージャパン, Manager at Alpen Ridge, responded to this review

Dear SingaporeDybsie, Thank you for your very generous review. We are excited to hear that you have enjoyed your 4th visit and 3rd stay at the Alpen Ridge! We are truly delighted to hear from our returning guests. I have passed your kind comments on to Ski Japan and our Hong Kong consultant Polly Po. The Alpen Ridge certainly makes... More 

Gold Coast Australia
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed January 3, 2015

We are currently staying two glorious weeks in a one bedroom apartment with views of the ski slopes here at the Alpen Ridge Apartments. It's on the slope right next to the Ace Family Pair Chair Lift. I booked through Ski Japan and they have been very helpful. They met us at the Chitose airport and showed us the meeting... More 

Was this review helpful? Yes 3
サマージャパン, Manager at Alpen Ridge, responded to this review

Dear Deb O, Thank you very much for your delightful review on Alpen Ridge. We are very happy to hear that Ski Japan/Alpen Ridge staff have been there each step of the way. I have passed your kind comments on to the team. The apartments as commented are very comfortable and fully contained with all modern appliances. Unfortunately all the... More 

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