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The Chalets at Country Resort

Certificate of Excellence
30-149 Kabayama, Abuta-gun, Kutchan-cho 044-0078, Hokkaido
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The Chalets at Country Resort
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The Chalets at Country Resort
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104 reviews from our community

Traveler rating
    86
    17
    1
    0
    0
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60
5
Solo
0
Business
0
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Any
English first
  • All months
    (104)
  • Mar-May only
    (20)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (59)
All months
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Our chalet was stunning! It suited our little family as well the family that we travelled with very well. The place was very clean and in a beautiful location just 4 min from the Hirafu village. The staff were very friendly and informative on questions that we had about the village. We will definatly be back

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Stuart C, General Manager at The Chalets at Country Resort, responded to this review

I'm glad you enjoyed your time with us Tuni76 and please do let us know the next time you are planning to come to Niseko! More 

Japan
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great time at the Chalets at Country Resort. Very comfortable and clean, an easy place to relax and spend time in a winter wonderland. The staff were fantastic, always willing to help and suggest places to go to eat in town or new places to discover on the mountains. A big thank you to them! Also worth... More 

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Stuart C, General Manager at The Chalets at Country Resort, responded to this review

Thanks richierich and we look forward to seeing you again sometime soon More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

nice cosy home away from the crowd. good for kids to run around and make lots of noise without affecting other people. I like how some chalets have bedrooms on the first floor so I don't have to carry my heavy luggage up the stairs!

Was this review helpful? Yes 1
Stuart C, General Manager at The Chalets at Country Resort, responded to this review

Great to hear you like it so much kelvintan! Certainly a perfect escape for the family More 

Geraldton, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our second year at country Resort Chalets, the service was great again and the chalet of a high standard with all we needed to have a self contained holiday. The team of staff were friendly and helpful.

Was this review helpful? Yes 1
Stuart C, General Manager at The Chalets at Country Resort, responded to this review

Thanks Angie and we look forward to welcoming you back in the future. More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 4 weeks ago

Our third trip to the Chalets in Hirafu was as good as all of the trips have been. Nathan and the team are extremely helpful, friendly and flexible especially with the shuttle service as timings back and forth can often been restricting. The chalets are not by the slopes but that's what makes them special. In 5 minutes you can... More 

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Stuart C, General Manager at The Chalets at Country Resort, responded to this review

Great to have you and the family back Katie and glad you all had another enjoyable holiday. See you again next year! More 

Mae Hong Son Province, Thailand
1 review
5 of 5 stars Reviewed February 24, 2015

This is our second stay at Country Resorts and it did not disappoint. We had a great spacious house this time with great layout and facilities. The kids loved it and had a great time apres ski out in the back building igloos and sliding down the snowbanks. Check in and out was quick and easy. The only thing is... More 

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Stuart C, General Manager at The Chalets at Country Resort, responded to this review

Great to have been able to provide an enjoyable holiday again for you Ashley. I also appreciate the feedback and will take onboard your comments about the washer/dryer to be upgraded to a more appropriate option with the owner of the property. We certainly are looking forward to you staying with us again. More 

Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

Another visit to the Country Resort (last time in Summer 2013) this time in winter - again a great trip. The Chalet's have everything you need ad a great shuttle to the towns around. We stayed as a family of 5 plus an additional adult. The Chalet was again fitted out to a high standard and have plenty of space.... More 

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Stuart C, General Manager at The Chalets at Country Resort, responded to this review

It's great you've seen The Chalets at Country Resort in both the winter and summer Elliott, and both experiences have been enjoyable for yourself and the family. Thank you for sharing your thoughts and we hope to see you and the family again this summer. More 

Uk
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 21, 2015

We stayed for almost a week and found the chalet to be ckean, spacious and well equipped. The rooms all had lots of wardrobe space and the bathrooms were fitted to a good standard. The staff were helpful, coming round with extra bedding etc. when requested. Main niggle is the shuttle bus, these stop at lunchtime which means you cannot... More 

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Stuart C, General Manager at The Chalets at Country Resort, responded to this review

Thank you for the feedback nvynevster. We are always looking to improve our service so your comments on the shuttle service are something for us to take into account when planning for the next winter ahead. I'm am happy you and the family had an overall enjoyable experience with us in The Chalets at Country Resort and do hope you... More 

Gold Coast, Queensland, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2015

I recently stayed in the Omono chalet with a large group - 4 couples/8 people - and we didn't feel cramped at all! The living area was the perfect size for us all hang out together in. The staff were all really lovely and gave great tips on places to eat/drink etc - and the shuttles were great (they even... More 

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Stuart C, General Manager at The Chalets at Country Resort, responded to this review

Thank you for the feedback ShannonFootyTrips and as mentioned, this has been discussed and now the change in mattresses is something that will be done very soon. I'm very happy you enjoyed your time in Country Resort and both our service and accommodation exceeded your expectations. More 

1 review
5 of 5 stars Reviewed February 15, 2015

Couldn't recommend the chalet more. From the first time we enquired to the morning we left we were looked after hand and foot. The service provided was possibly some of the best we have experienced in recent years and by far the most efficient and organised. Anything that you needed the staff would do their utmost to help with. We... More 

Was this review helpful? Yes
Stuart C, General Manager at The Chalets at Country Resort, responded to this review

Thanks Wes M and we're looking forward to your stay next winter! More 

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