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Ona Dorada El Tarter

Carretera De Ransol, s/n | Sola de Ransol Apto. 132, El Tarter AD100, Andorra
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Ona Dorada El Tarter
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50 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 19, 2015 via mobile

This resort is not a resort. I have slept and stayed in better hostels. Matter of fact I once slept on a sidewalk in Spain and that was better accommodations. This place is extremely loud at 430am the people above us started moving furniture this went on for hours. The place is not that big so I am not sure... More 

Helpful?
Thank Andrea H
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Customer, From Ona Dorada El Tarter we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. We regret not having met your expectations and we regret not having been aware of your discomfort until now. All staff of Ona Dorada El Tarter works to ensure that all our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 21, 2015

We stayed in the room at a time that was very bad weather. But our stay in this room we became our vacation easier. They kept it it warm, clean and above all clean of snow (at the entrances and access to the rooms). The rooms had full breakfast inside the room every day and daily cleaning services. Only problems... More 

Helpful?
1 Thank KarVas
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr. KarVas, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Dorada El Tarter even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 17, 2015 via mobile

We stayed in a one bedroom apartment which was comfortable for two adults and two kids (using a sofabed in the living area). Communication in advance of our stay, our welcome and the service throughout the stay were all excellent. The apartment itself was clean and well equipped and well situated a short (5 min) drive to a number of... More 

Helpful?
Thank opiehawk
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr opiehawk, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, More 

London, United Kingdom
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 3, 2015

Similar to a lot of buildings in Andorra - built into the hillside so on various levels. Having said that there is a lift but only to two flights of external steps below the reception. The info pack does warn about steepness etc. so no surprise and we were fortunate to have an apartment on the same level as the... More 

Helpful?
1 Thank john n
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr john n, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Dorada El Tarter even more. We look forward to welcoming you back to the hotel. Kind... More 

Harpenden, United Kingdom
Level Contributor
174 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed February 17, 2015

We found this by trial and error, which added to the exploration feel of our holiday. We were skiing at Grau Roig which is about a 15 minute drive. The rooms are basic (these are not hotel rooms) but do the job, i.e. kitchen, dining room etc. Data roaming doesn't seem to work for UK based mobiles so if you... More 

Helpful?
Thank anduain
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr anduain, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Dorada El Tarter even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Quinta do Lago, Portugal
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 5, 2015 via mobile

We have just had an awesome stay here. The Manager Marie couldn't do enough for us.Prices for ski lifts and Equipment hire were good from reception. My children 15 and 20 loved the apartment, it was fully equipped so we ha a few cooked meals in.The ski lift is a 10 minute walk down the hill. We drive down early... More 

Helpful?
1 Thank MurrayPortugal
OnaHotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr Murray, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, More 

London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 22, 2013

We stayed here in Feb 2012 for two nights with our young family. We were impressed with the apartment as it was a good size and well equipped. it was very good value for money. It is far out from the resort so better for self catering families rather than people looking for restaurants and bars. We had a comfortable... More 

Helpful?
3 Thank ruthbarry01
OnaHotels, Director de Relaciones Públicas at Ona Dorada El Tarter, responded to this review

Dear guest, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Dorada El Tarter even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Somerset, UK
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed September 20, 2010

Luckily I had read the reviews before we left and printed a couple out to take with us so that we could find the hotel given that it seemed people have found it difficult to locate. The review about the phone box was the most helpful because you basically turn off the main Soldeu - Canillo road when signposted for... More 

Helpful?
7 Thank HedgehogJim
OnaHotels, Director de Relaciones Públicas at Ona Dorada El Tarter, responded to this review

Dear guest, From Ona Dorada El Tarter we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service. I remain at your disposal and... More 

Barcelona
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 22, 2010

We arrived easily as we had already read the reviews here explaining the wrong name (now corrected, I see) and the exact situation. Just followed the signs behind the first phone box you find on the road to Ransol. Just 900m from the parking for the gondola. Too much to walk on ski boots, but a minute by car. When... More 

Helpful?
1 Thank XaviCh
OnaHotels, Director de Relaciones Públicas at Ona Dorada El Tarter, responded to this review

Dear guest, We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Dorada El Tarter team strives daily to fulfil the wishes of our guests and our ultimate reward is customer satisfaction. We... More 

poulton-le-fylde
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed February 24, 2008

This is an RCI resort so the standard of cleaning and care is excellent. The apartments are 700 m up the Ransol road which is close to El Tarter. The directions on many inernet sites are wrong and map locations wrong on the internet sites. The resort is part of the gruphotel chain and their website provides accurate location instructions.... More 

Helpful?
1 Thank easyjet1
OnaHotels, Director de Relaciones Públicas at Ona Dorada El Tarter, responded to this review

Dear guest, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Dorada El Tarter even more. We look forward to welcoming you back to the hotel. Kind regards, More 

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