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Neilson Hotel Del Clos

Certificate of Excellence
Carretera General s/n, El Tarter AD 100, Andorra
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Neilson Hotel Del Clos
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79 Reviews from our TripAdvisor Community

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Traveler rating
    46
    25
    4
    3
    1
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28
18
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • Dutch first
  • English first
  • French first
  • Russian first
  • Spanish first
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    (28)
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    (46)
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Istanbul, Turkey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 7, 2015

Myself, a friend and partner went to the Del Clos for the last week of the season and it was hands down the best ski hotel/chalet I have ever stayed in. Nothing was too much trouble for the staff and the manager Rob deserves a special shout out- the most hands on manager ive ever encountered, always looking after his... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 8, 2015

Have returned a few days ago from a ski trip to Andorra where myself and my oldest son spent a fantastic week in this family friendly hotel. From the moment we arrived at the airport we were made to feel welcome by thje Neilson Team where we were met by LIoyd this continued with the very helpful welcome meeting and... More 

Was this review helpful? Yes 2
Bournemouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

We have just returned from Hotel Del Clos after a great week away. I believe this is the first year under Neilson management and they've done a great job putting together a team that genuinely cares about it's guests. The hotel was small enough to give it that friendly Chalet feel and big enough to escape should you wish some... More 

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Bristol, England, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 2, 2015

Having only ever stayed in chalets for our ski hols over the last few years we were intrigued as to how a hotel would compare. We were there end of season so was quieter than likely the rest of the time but it was brilliant. Staff were attentive, bar was nice and reasonably price ( especially happy hour). Having said... More 

Was this review helpful? Yes 1
Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed March 31, 2015

Just back three days ago with a group of friends from one of of best all round ski trips we've ever had, superb hotel, superb staff, rooms cleaned every day, larger bedrooms than normal, amazing selection of meals, very close to first chair lift up the mountain and low prices of food and drink on the slopes, plenty of pisted... More 

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Exeter, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 27, 2015

we (a group of 16) arrived late on a Sunday evening and the hotel had kept the restaurant open for us. We had missed the arrival meeting so Katie came to our table and went through everything with us. The food in this hotel if great with a varied range of dishes throughout the week ( even my ski instructor... More 

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Solihull, United Kingdom
Level Contributor
232 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed March 24, 2015

Muy Bien or should I say Molt Be (Catalan). Fantastic holiday at this hotel. Neilson have certainly got this right. I'm not going through the staff by name because if I miss one out it would be unfair. From top to bottom the staff are fantastic all polite, friendly and genuinely enthusiastic. Management,waiting staff, chefs, chambermaids,cleaners, reception staff and of... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 23, 2015

I can't even begin to say how much we enjoyed our holiday! I have never been on a ski holiday before so didn't know what to expect. It was better than I could have ever imagined! What really made it amazing was the kids club. Our three year old is quite clingy so the first day we left her with... More 

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Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 20, 2015

As others have reviewed, this really is a great hotel, perfect for the Ski market. The team at the Del Clos were fantastic for the entire week, from pick-up at the airport to being dropped off again. The whole experience really has been thought through with a great amount of care and attention to detail, the food was great, with... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

The staff were always friendly and so helpful throughout our stay. Food was lovely and general attitude and atmosphere of the hotel was great! Rooms spacious and good showers! Would definitely go back.

Was this review helpful? Yes 1
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Amenities