We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Stafford South Hatherton House Hotel

3.0 of 5 Pinfold Lane, Penkridge ST19 5QP, England
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Mercure Stafford South Hatherton House Hotel
Professional photos View all
Browse nearby
Mercure Stafford South Hatherton House Hotel
Write a Review

383 reviews from our community

Traveler rating
    85
    131
    90
    46
    31
See reviews for
64
152
22
75
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (383)
  • Mar-May only
    (92)
  • Jun-Aug only
    (100)
  • Sep-Nov only
    (104)
  • Dec-Feb only
    (87)
All months
Wolverhampton, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

WE held my daughters birthday party there and i have got to say the staff were extremely helpful the food was amazing and was all served piping hot there were 21 of us there that evening and we had no delays with the food. i would recommend using this hotel for parties anytime and the stay over was very good.... More 

Was this review helpful? Yes
HotelManagerStafford, Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Dear Sharon Thank you for lovely comments regarding your daughter's birthday party here at the Hatherton. I have passed your comments onto all my Heads of Department for them to pass onto there teams. I hope too see you again when the next family party takes place. Kind Regards Peter Miller Hotel Operations Manager More 

Contributor
13 reviews 13 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Mercure recently for a few days. The hotel wasn’t my first choice in the area and in fact it was effectively forced on me due to the unavailability of the Premier Inn, such is the extravagant hotel life I live... The Trip Advisor reviews were a bit hit and miss so my expectation levels weren’t particularly... More 

Was this review helpful? Yes 2
HotelManagerStafford, Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Dear Trickrik Thank you for taking the time out to give me your feed back regarding your recent stay at the hotel. Your comment's i have passed onto all of my Heads of Departments for them to discuss with there teams. Kind Regards Peter Miller Acting General Manager More 

Warrington, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night to attend a family celebration in Cannock.The receptionist was very welcoming and could not do enough for us.She booked taxis for us with a local firm.The room was a good size bed comfortable and we could open the window! The room did overlook the railway line.However the noise was only heard in the middle of... More 

Was this review helpful? Yes
HotelManagerStafford, Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Dear Elizabeth Thank you for your feed back regarding your stay with us in December. I now have a maintenance program in operation for leisure centre & your comments have been forwarded to all heads of departments for discussion. We hope to see you again in December if you are in the area visiting friends & family. Kind Regards Peter... More 

west Midlands
Contributor
11 reviews 11 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 1 night with husband and friends for a Christmas work event. Our friends were already waiting for a key to their second room when we arrived (problem with lighting in the first), The second room was a twin so was again not acceptable and they settled for the third. We were overlooking the carpark and rail line. The... More 

Was this review helpful? Yes
HotelManagerStafford, Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Dear Angela Thank you for your comments regarding your stay with us in December. I am sorry that the hotel did not meet your expectations whilst you stayed with us , we do have a maintenance program in operation of which my team are working through. At the Mercure Stafford South Hatherton House Hotel we pride ourselves on excellent service... More 

Stoke-on-Trent, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I treated my daughter to a PG Tips 2 for 1 deal today. We were given a lovely warm welcome on our arrival and shown to our table where we sat on gorgeously soft chairs in a very pretty lounge to have a beautifully presented Afternoon Tea.The sandwiches were lovely, plenty of choices of speciality teas and the cakes were... More 

Was this review helpful? Yes 1
HotelManagerStafford, Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Dear Helen Thank you for lovely comments regarding your afternoon tea which you had with us on Tuesday.I have passed your comments onto my team. I look forward to seeing you again soon & I guess the rest of the family enjoyed there little surprise of cakes that evening. Kind Regards Peter Miller Acting General Manager More 

Wolverhampton, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My partner and I decided to go along to the Hatherton House Hotel's Valentines evening. We were greeted with a freshly made cocktail and sat down in their relaxing reception area. We were then taken to another room where the evening entertainment was to be held. We thoroughly enjoyed the food and film which was shown. The staff were extremely... More 

Was this review helpful? Yes 1
HotelManagerStafford, Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Dear Alison J I am pleased you enjoyed your Valentines dinner & watching Dirty Dancing. I have passed your comments onto my team. I hope to see you on the 13th June for our ladies night. Kind Regards Peter Miller Acting General Manager More 

Warrington, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights in September, we were pleasantly surprised with the hotel. We got an offer on Groupon and didn't pay much at all for the stay. The room was clean, the staff were pleasant and the food was fantastic! Although we had a car, we used the train which is located right next to the hotel...... More 

Was this review helpful? Yes
HotelManagerStafford, Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Dear Soph221 Thank you for your feed back of which I have passed on to all for my departments, hope to see you again soon. Kind Regards Peter Miller Acting General Manager More 

2 reviews
2 of 5 stars Reviewed 3 weeks ago

I have stayed at a few Mercure hotels and they have all been very good, but Mercure Stafford South Hatherton House Hotel doesn't warrant the Mercure name.......TV doesn't work properly, leisure centre was rubbish and the pool was closed, food average at best for the cost, two single beds trying to make a double-bed,etc. It wasn't all bad, because the... More 

Was this review helpful? Yes
HotelManagerStafford, Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Dear Stuart B I was sorry to read your comment's. At the present time I have a maintenance program in operation which my department is working through. I apologise about the leisure centre which we are experiencing problems with and awaiting contractors to come in, your comments have been passed onto all heads of departments so they can be discussed... More 

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed for one night on a Friday. The staff were great - the hotel was nearly empty and the girls on the front desk/bar were really friendly and chatty. The pool was closed which was disappointing. We had dinner in the restaurant which was really nice but a way over-priced. Our waitress was great giving me... More 

Was this review helpful? Yes
HotelManagerStafford, Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Dear Sam T Thank you for comments which I have passed onto all my heads of departments so they can discuss these matters with there team. Kind Regards Peter Miller Acting General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Stafford South Hatherton House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Stafford South Hatherton House Hotel

Address: Pinfold Lane, Penkridge ST19 5QP, England
Location: United Kingdom > England > Staffordshire > Penkridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Stafford South Hatherton House Hotel 3*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, TripOnline SA, Despegar.com, HostelBookers, Priceline, Travelocity, Odigeo and Tingo so you can book your Mercure Stafford South Hatherton House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Stafford Quality Hotel

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (3)
Viewed
Room/suite (10)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay