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4.0 of 5 Hotel   |   Kranjceva 12, Moravske Toplice 9226, Slovenia
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Hotel Termal
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A recent review
4 of 5 stars Reviewed September 15, 2013
GracijelaS Slovenia
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17 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 21, 2014

We had booked in March requesting both rooms to be next to each other as they have no family rooms. When we went there in August, they couldn't meet our request and the rooms where at 12 rooms apart at the other end of the corridor. Ridiculous. Rooms were not pretty or clean. Cleaner did not even clear dirty dishes... More 

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SavaHotelsResorts, Manager at Hotel Termal, responded to this review

Dear guests, Thank you for your comment. As travel industry professionals we very much value your feedback and we sincerely regret to have learned about your disappointment with your stay in general and the specific aspects, which you have outlined. Please be kindly advised that your feedback was by no means taken lightly and we took all the necessary steps... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 22, 2014

Booked a Outhouse/bungalow for 2 persons. Night light on the one side of the bed vas shattered, there was red stains on the curtains. Whole length of the wall was rubbed. It was booked for honeymoon week, but the room was to depressing, so we stayed only 2 nights. Food in the hotel was bad. The people was nice.

Was this review helpful? Yes
SavaHotelsResorts, Manager at Hotel Termal, responded to this review

Dear Sirs! I am really sorry that your honeymoon week was not as perfect as it should be. Our bungalows are Pannonia rustically and old, but stil very popular. We are aware of the fact that they are in need of some renovation but we are doing our best to keep them as clean and tidy as possible. About the... More 

15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 15, 2013

I have just return from this hotel and It was a fantastic short vacation. The room was clean, small with balcony and nice. I have room looking to the parking of Termal. Second floor 1241. Really nice and all you need was in it.Period was not so warm but in the pool water was warm. Specially in the Terme 3000... More 

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Skopje, Republic of Macedonia
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 22, 2013

Terme 3000 is nice,there should be just more activities for younger kids.What surprised us most in a negative way was that the room was very dirty,I even took some photos.My husband has stayed in many 4 star hotels in Slovenia and this was the first one which was very dirty.There were nets of spiders in the room,and the curtain was... More 

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SavaHotelsResorts, General Manager at Hotel Termal, responded to this review

Dear Sir! Thank you for your comments. If we have feedback, we can improve our work! Sorry for inconvenience you had with cleanliness of the room. Hotel Termal is the oldest one in our destination and will be renovated starting this autumn. Terme 3000 is surrounded by nature and, yes, we have problems with spiders, birds, other insects which are... More 

Bratislava, Slovakia
5 reviews 5 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 9, 2012

I would recommend the stay in this hotel, it is just next to the Terme 3000 complex which is just fine as it is with many pools and slides. Rooms were clean and cosy with flat screen TV i give it 9/10, food in hotel was 10/10 really good!, surroundings were fine. It is a good place to relax for... More 

Was this review helpful? Yes 2
Kamnik, Slovenia
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 25, 2012

If you are a clean person you must stay away from this hotel. Room was so dirty that this hotel don`t deserve 4 star. A hotel pool is disaster cleanness is no priority number one, woman who clean room she can stay at home, she only makes the bed, she doesn`t clean toilet you can see pictures. Tones of dust.... More 

Was this review helpful? Yes 3
SavaHotelsResorts, Manager at Hotel Termal, responded to this review

Impressions, suggestions, comments, compliments and complaints from our guests guide us in developing better service, and help us to detect and correct most of the defects. All employees in the Sava Hotels & Resorts, strive to offer the best possible service for all our guests. We thank you for your feedback regarding your stay in Sava Hotels & Resorts -... More 

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Additional Information about Hotel Termal

Address: Kranjceva 12, Moravske Toplice 9226, Slovenia
Location: Slovenia > Prekmurje Region > Moravske Toplice
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Termal 4*
Number of rooms: 139
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