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Bath Lodge Castle

Warminster Road, Norton St Philip, Bath BA2 7NH, England
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Bath Lodge Castle
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Bath Lodge Castle
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193 reviews from our community

Traveler rating
    139
    31
    9
    6
    8
See reviews for
29
108
1
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (193)
  • Mar-May only
    (39)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (51)
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1 review
5 of 5 stars NEW via mobile

I stayed at this lovely hotel over a year ago, then i had a lovely time and my only thoughts were some rooms needed a spruce up, they were shut over january for some renovations so for valentines i booked one of there newley decorated rooms, it was lovely and very tasteful, the staff are always friendly and happy to... More 

Was this review helpful? Yes
KLH99973, Owner at Bath Lodge Castle, responded to this review

What more can I say. This couple have made some valid points. I can only thank them for their honesty and integrity. It is most kind of our guests who have had a wonderful time here to make a point of saying so. Thank you. More 

Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

My partner and I had a meal at the Bath Lodge Castle for Valentine's day - 14/2/15 The food was lovely, really tasty, plentiful and very good value. The singer was really very good. The staff were helpful and courteous. Lovely atmosphere and would highly recommend.

Was this review helpful? Yes
KLH99973, Owner at Bath Lodge Castle, responded to this review

So nice to see truly honest and generous people like yourselves trying to protect our reputation. Thank you. More 

Cardiff, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

I wished to spend a relaxing and momentous weekend away with my closest friends and family for my Hen. My Mum and bridesmaids arranged this venue as a surprise. I was truly delighted on arrival as stood in awe of the external features of the ''Fairytale Castle''. The internal features and bedrooms were dazzling, too. As a group of 20... More 

Was this review helpful? Yes 7
KLH99973, Owner at Bath Lodge Castle, responded to this review

These people are dishonest and their reviews are without foundation - this one, the bride to be, has consulted the dictionary and whilst trying to show how educated she is, by using an unusual word but has still made a fundamental error in her use of the english language. Honest well educated people either read the T's and C's or... More 

Cardiff, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

It was due to my recommendation based on a previous stay in 2011 that a collective decision was made to organise my future sister in law's Hen weekend at this fairytale like castle. Indeed my review is still in the guest book from 4 years ago and it is gushing. DON'T BE FOOLED. Karen the owner tells me on arrival... More 

Was this review helpful? Yes 6
KLH99973, Owner at Bath Lodge Castle, responded to this review

This is the eighth in a series of bad reviews which have all emanated from a group of women who came for a hen weekend at the Castle. Some members of the party arrived on Friday and both on Friday and Saturday said how wonderful their stay had been. Other members of the party joined the group on the Saturday... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the hotel recently and never had such a nice time. Reading the recent reviews from this Hen party made me want to correct their wrong views of the place. The staff are so nice and will provide you with anything you need at a moments notice. Wayne the manager was always on hand and there for a good... More 

Was this review helpful? Yes
KLH99973, Owner at Bath Lodge Castle, responded to this review

What a delight this couple were and most appreciative of our efforts. Thank you both for coming we really look forward to welcoming you again. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Recently stayed at the castle for my sister in laws hen. On arrival staff were friendly and place was so beautiful. Next day, everything changed with sarcastic comments from staff and funny looks. All because we had alcohol and nibbles in our rooms. Which we had informed staff of day before and had not been told this wasn't allowed. We... More 

Was this review helpful? Yes 11
KLH99973, Owner at Bath Lodge Castle, responded to this review

How can one group of badly behaved Welsh women have such a different view point from our usual type of guest. They were a seriously tight, dishonest, bunch. More 

Cardiff
2 reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We recently returned from a hen weekend here. The place is lovely but its a shame about the owner and her attitude. The rooms were lovely however the maid decided instead of cleaning the room she would count how many bottles of alcohol and what snacks we had. There were cobwebs in the room and eyelash glue left on bathroom... More 

Was this review helpful? Yes 11
KLH99973, Owner at Bath Lodge Castle, responded to this review

It just shows how pathetic this group of people were - how embarrassing for their compatriots. We have had some lovely Welsh people staying here. Lets hope the rest have a better command of the english language than those who have already posted a review. More 

united kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Just got back from staying here for a hen weekend well what can I say the castle itself is very pretty but that's where the happiness ends!! They have no idea of any sort of good customer service and how to treat paying guests!! We had already pre ordered our meals for the Saturday night and they didn't even serve... More 

Was this review helpful? Yes 13
KLH99973, Owner at Bath Lodge Castle, responded to this review

Another woman, part of a group who decided they could take their own food and alcohol into a hotel/restaurant. Trying to tell us it was done in all innocence whilst hiding away in their room picnicking and drinking Champagne. Now they have decided to wage a campaign against us. It won't make any difference. Discerning guests will still wish to... More 

1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

The owners of this hotel act as decent members of the public are an inconvenience to them. They have a lot to learn about customer service and general decency. I urge people not to waste their money on this hotel if you want to stay somewhere pleasant! The facilities are lovely but ruined by the way you are treated. They... More 

Was this review helpful? Yes 12
KLH99973, Owner at Bath Lodge Castle, responded to this review

This lady is another one of the hen party who came to stay for the weekend and have now made a concerted decision to revenge themselves on us by submitting dishonest reviews because they were not able to break our rules with impunity. We discovered on the second day of their stay that large quantities of Champagne, wine, spirits, mixers... More 

wales
1 review
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here this weekend and the actual castle itself is lovely. It's abit out of the way (about a 15 minute taxi ride) into bath so not ideal. We were a group of ladies on a hen weekend (around 20 of us) and had booked the castle from Friday to Sunday..we payed ALOT of money to stay here but thought... More 

Was this review helpful? Yes 10
KLH99973, Owner at Bath Lodge Castle, responded to this review

Out of all our reviews there are only a few people who didn't enjoy their experience. You cannot please all of the people all of the time and we certainly had no illusions that our efforts to please this bunch of 18 dishonest, Welsh, poorly educated, little travelled women would be unrequited. Hopefully they will keep their word and never... More 

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Additional Information about Bath Lodge Castle

Address: Warminster Road, Norton St Philip, Bath BA2 7NH, England
Location: United Kingdom > England > Somerset > Bath > Norton St Philip
Price Range (Based on Average Rates): $$$
Number of rooms: 11
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Also Known As:
Bath Lodge Castle Hotel Norton St Philip
Bath Lodge Castle Norton St Philip

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