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The Ritz-Carlton, Okinawa

5.0 of 5 1343-1 Kise, Nago, Okinawa Prefecture 905-0026, Japan
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The Ritz-Carlton, Okinawa
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The Ritz-Carlton, Okinawa
The Ritz-Carlton, Okinawa
The Ritz-Carlton, Okinawa
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191 reviews from our community

Traveler rating
    120
    38
    15
    7
    11
See reviews for
68
69
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7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hong Kong, China
1 review
1 of 5 stars Reviewed 2 days ago NEW

This is the second time we stayed at this hotel. No doubt it is an excellent hotel that matches the price, the room, the service and the restaurants. Otherwise we would not come back again. On our second time we stayed at this hotel, we brought along my in-laws. We booked two separated rooms. They are in their 60s+, however... More

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Winter Springs, Florida
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the first hotel I have ever stayed at that the online pictures don't do it justice. The gym at the spa has four treadmills and four elliptical machines. Plus dumbells and various cable machines. The restaurants are all top notch with prices that match, but if you can afford to stay here that shouldn't be an issue. Be... More

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Hong Kong
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel a 1 hour car drive from Okinawa airport with no real amenities nearby but since we decided to celebrate our anniversary, we simply camped ourselves in the hotel and visited all the restaurants in the hotels (twice even for the teppanyaki restaurant). Theres nothing to fault on our stay - staff were super courteous, helpful and took v... More

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Northern Kentucky
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

1) For a luxury hotel (especially at about $900/night), the beds have very cheap mattresses - NOTHING LIKE I'D EXPECT AT A MARRIOTT OR RITZ. There is a pad on top of a piece of junk, and you can feel the springs in your back/side. There was no brand on the mattress, but the material was typical of a cheap... More

Was this review helpful? Yes 1
Takeshi H, Director of Rooms at The Ritz-Carlton, Okinawa, responded to this review

Thank you very much for your recent stay at The Ritz-carlton, Okinawa. I would like to extend my sincerest apologies for your unpleasant stay. We use Sealy mattresses in our guest rooms. However, I am very sorry that we couldn’t meet your expectations with the bedding and provide you the comfort during your stay. We believe that the genuine care... More

Hong Kong Region, China
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 6, 2014

My wife and I stayed here for 1 night during our 3 night stay in Okinawa. We moved here from another hotel, and wished we would have booked here for the three nights. HOTEL The hotel itself is quite stunning in a very simple and humble way. It is serene and very warm. The style of the hotel is very... More

Was this review helpful? Yes 1
Tokyo, Japan
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 29, 2014

Small compact hotel in Okinawa. It is located on a hill, adjacent to a golf course. Even June was very hot when we visited. When we checked in, we were offered upgrade to a pool access room with outside Jacuzzi at a reasonable fee. The room are nice, but there were only two big towels, not enough for a room... More

Was this review helpful? Yes 1
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014

This is my first ever review I write online because Ritz Okinawa worth it. I stayed here for two days with my family during the typhoon period. We chose to upgrade the room with the bay view along with the premium summer experience package where we could have excess to premium lounge, heat experience (heated plunged pool, coral stone sauna),... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 9, 2014

My husband and I stayed here for 5 nights in late June. We really enjoyed our stay. The hotel is really lovely, and the staff were super friendly. The facilities were good, I used the gym which had everything required for a holiday workout. Used the outdoor pool in the rain, enjoyed the jacuzzi- but it was pretty popular would... More

Was this review helpful? Yes 1
charlotte, nc
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 7, 2014

The word of perfection for a hotel hospitality should be giving to this Ritz in Okinawa. Even prior to my arrival, I was so impressed with the concierge's timely, informative and courteous assistance in addressing my questions and needs via emails. The decors and interiors are of a museum quality. I noticed smily faces of hotel staff in any positions... More

Was this review helpful? Yes 2
Tokyo, Japan
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 5, 2014

I am a repeater to this hotel since the days when it was called "Kise-Bettei". It was the luxury hotel started by Okinawa local business investor. The concept was to offer tranquil Okinawa resort. In order to achieve the goal, no child under 15 was allowed, and capacity was controlled at 70% level. No wonder this business model cannot be... More

Was this review helpful? Yes 2
Takeshi H, Manager at The Ritz-Carlton, Okinawa, responded to this review

Thank you very much for your comments to The Ritz-Carlton, Okinawa. We turned to The Ritz-Carlton two years ago. We continue to try our best to provide wonderful experiences for our customers. We look foward to having a pleasure of welcoming you. Again, thank you very much for your valuable comments. More

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Additional Information about The Ritz-Carlton, Okinawa

Address: 1343-1 Kise, Nago, Okinawa Prefecture 905-0026, Japan
Phone Number:
Location: Japan > Kyushu-Okinawa > Okinawa Prefecture > Nago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Okinawa 5*
Number of rooms: 97
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Also Known As:
The Ritz-Carlton, Okinawa Okinawa Prefecture, Japan - Nago

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