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All 20 Nago hotels

Okinawa Marriott Resort & Spa

4.0 of 5 Hotel   |   1490-1 Kise, Nago, Okinawa Prefecture 905-0026, Japan
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89%
Ranked #3 of 20 Hotels in Nago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Steve D Okinawa-shi, Okinawa, Japan
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686 reviews from our community

Traveler rating
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    309
    51
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308
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Okinawa-shi, Okinawa, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The pool is the best I've seen on the island. Huge slide, zero entry and swim up bar. Very lush surroundings. The views from any of the exterior rooms are outstanding. The hotel sits on top off a large hill, so the view from just the second or third floor is still amazing. Great breakfast buffet.

Was this review helpful? Yes 1
Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has nice outdoor swimming pools with slide and jaccuzzi. Since there are 3 pools, each of them is not crowded. The spa is not expensive but with good quality. (1000 Yen per day) The tea set at lobby restaurant was taste and delicate with fair price (2800Yen per set). The room is big with a balcony and a... More

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I came here with my wife and two children. I spent 35,000 points to stay here. I was then charged an additional 11,000 ¥ for my two children. We then head to the pool. My son is a great swimmer but can't swim in the deep pool because he is not 10. They can't play with the rolling balls and... More

Was this review helpful? Yes 1
OkinawaMarriott, お客様担当マネージャー at Okinawa Marriott Resort & Spa, responded to this review

Thank you for staying and taking time to review our hotel. We regret that we could not meet your expectations while age restriction at the pool applies to all our valued guests due to safety reason and thank you for your cooperation. We cherish all of our guests opinions and hope you enjoy your stay at Marriott hotels. More

Taipei, Taiwan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 8, 2014

I had a wonderful trip to Okinawa! Was beyond what I expected, the whole family had fun. The hotel exterior seemed a bit weathered and needs a little TLC. The rooms are very large and fairly nice but the first one stank badly of smoke even in a non-smoking floor and was not cleaned well (found hairs on bathroom floor!).... More

Was this review helpful? Yes 2
Tokyo
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

I've read other reviews about this Resort and sometimes feel as if people need to put themselves in the place of those who work hard to make your stay comfortable. Planning ahead, we realized that we'd need a rental car and would be driving at least 1 1/2 hours to get to our hotel. It's a BEAUTIFUL drive. All of... More

Was this review helpful? Yes 1
OkinawaMarriott, お客様担当マネージャー at Okinawa Marriott Resort & Spa, responded to this review

Thank you for staying with us for your recent visit to Okinawa. We all appreciate your heartfelt feedback and are overwhelmed by your kind words. As for the missing scarf you have mentioned in the comment, we checked in our “Lost and Found” but unfortunately it wasn’t found . Once again, we thank you for taking your time to write... More

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 28, 2014

Hotel location is kinda away from the airport. It took us two hours to get there. But same time, if you want to enjoy countryside quietness - this hotel is for you. Hotel have own beach with good service. Staff is very good (when they understand you)... :) Just be patient and slow. Rooms are big. Super View out of... More

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NJ
Top Contributor
60 reviews 60 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 28, 2014

I enjoyed my stay and the breakfast was great! you can enjoy American or Japanese style. you need a car since this is a beach town. not near Naha, which is the main city and near the airport. most of the battle and memorials are in the south. take the expressway to get to the hotel. cost about 1000 yens

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 24, 2014

Firstly, let me be clear that the staff here are extremely helpful, and thankfully for me, their English is very good, so 5 stars for them. However, the resort itself fell some way short of my expectations for the following reasons: The pool was not clean, with lots of debris in the bottom. Food and drink was not allowed by... More

Was this review helpful? Yes 1
OkinawaMarriott, お客様担当マネージャー at Okinawa Marriott Resort & Spa, responded to this review

Thank you for choosing Okinawa Marriott Resort & Spa for your recent stay. Also we appreciate your honest feedback on the Trip Advisor. Your comments definitely let us improve to offer better service. We thank you again and look forward to welcoming you back in the future during the period from July through September when our poolside bar “Crescent moon”... More

Hong Kong
Top Contributor
72 reviews 72 reviews
21 hotel reviews
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed May 22, 2014

First rate location. First rate staff, very helpful (extra towel, child slippers, child pyjamas, and same for my friends next door. No problem). The breakfast was adequate, but there is no way to get a sunny egg. The omelette man has a bowl of stirred eggs ready for his omeletts, but no un-cracked eggs. Disappointed. The pool slide is for... More

Was this review helpful? Yes 5
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed May 1, 2014 via mobile

We spent six night here and can say that this was a poor choice for us. The demographic of this hotel is 80% young families with most children under the age of five. Therefore noise and yelling everywhere and the major meal spaces are chaos. There is no eating or drinking near any of the pools so the adult concept... More

Was this review helpful? Yes 4
OkinawaMarriott, お客様担当マネージャー at Okinawa Marriott Resort & Spa, responded to this review

Thank you very much for your stay with us and your feedback on Trip Advisor. We sincerely apologize for causing so much uncomfortable issue happened. Our goals here at Okinawa Marriott is to make the guest’s stay in Okinawa relaxed and memorable moment, and we always keep committing ourselves to treat our guest with the best both soft and hard... More

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Additional Information about Okinawa Marriott Resort & Spa

Address: 1490-1 Kise, Nago, Okinawa Prefecture 905-0026, Japan
Phone Number:
Location: Japan > Kyushu-Okinawa > Okinawa Prefecture > Nago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Okinawa Marriott Resort & Spa 4*
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Also Known As:
Okinawa Marriott Hotel Nago
Okinawa Marriott Resort And Spa
Marriott Hotel Nago
Marriott Hotel Okinawa
Nago Marriott
Okinawa Marriott Resort & Spa Okinawa Prefecture, Japan - Nago

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