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All 20 Nago hotels

Okinawa Marriott Resort & Spa

4.0 of 5 Hotel   |   1490-1 Kise, Nago, Okinawa Prefecture 905-0026, Japan
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89%
Ranked #2 of 20 hotels in Nago
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 5, 2014
Shelley K Tokyo
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655 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Tokyo
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 5, 2014

I've read other reviews about this Resort and sometimes feel as if people need to put themselves in the place of those who work hard to make your stay comfortable. Planning ahead, we realized that we'd need a rental car and would be driving at least 1 1/2 hours to get to our hotel. It's a BEAUTIFUL drive. All of... More

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OkinawaMarriott, お客様担当マネージャー at Okinawa Marriott Resort & Spa, responded to this review

Thank you for staying with us for your recent visit to Okinawa. We all appreciate your heartfelt feedback and are overwhelmed by your kind words. As for the missing scarf you have mentioned in the comment, we checked in our “Lost and Found” but unfortunately it wasn’t found . Once again, we thank you for taking your time to write... More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

Hotel location is kinda away from the airport. It took us two hours to get there. But same time, if you want to enjoy countryside quietness - this hotel is for you. Hotel have own beach with good service. Staff is very good (when they understand you)... :) Just be patient and slow. Rooms are big. Super View out of... More

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NJ
Top Contributor
60 reviews 60 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 28, 2014

I enjoyed my stay and the breakfast was great! you can enjoy American or Japanese style. you need a car since this is a beach town. not near Naha, which is the main city and near the airport. most of the battle and memorials are in the south. take the expressway to get to the hotel. cost about 1000 yens

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 24, 2014

Firstly, let me be clear that the staff here are extremely helpful, and thankfully for me, their English is very good, so 5 stars for them. However, the resort itself fell some way short of my expectations for the following reasons: The pool was not clean, with lots of debris in the bottom. Food and drink was not allowed by... More

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OkinawaMarriott, お客様担当マネージャー at Okinawa Marriott Resort & Spa, responded to this review

Thank you for choosing Okinawa Marriott Resort & Spa for your recent stay. Also we appreciate your honest feedback on the Trip Advisor. Your comments definitely let us improve to offer better service. We thank you again and look forward to welcoming you back in the future during the period from July through September when our poolside bar “Crescent moon”... More

Hong Kong
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed May 22, 2014

First rate location. First rate staff, very helpful (extra towel, child slippers, child pyjamas, and same for my friends next door. No problem). The breakfast was adequate, but there is no way to get a sunny egg. The omelette man has a bowl of stirred eggs ready for his omeletts, but no un-cracked eggs. Disappointed. The pool slide is for... More

Was this review helpful? Yes 4
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 1, 2014 via mobile

We spent six night here and can say that this was a poor choice for us. The demographic of this hotel is 80% young families with most children under the age of five. Therefore noise and yelling everywhere and the major meal spaces are chaos. There is no eating or drinking near any of the pools so the adult concept... More

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OkinawaMarriott, お客様担当マネージャー at Okinawa Marriott Resort & Spa, responded to this review

Thank you very much for your stay with us and your feedback on Trip Advisor. We sincerely apologize for causing so much uncomfortable issue happened. Our goals here at Okinawa Marriott is to make the guest’s stay in Okinawa relaxed and memorable moment, and we always keep committing ourselves to treat our guest with the best both soft and hard... More

Nassau, New Providence Island
Contributor
19 reviews 19 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 10, 2014

What a FABULOUS property. I've stayed here several times and it only gets BETTER! If you are on the Executive floor and try to check in at the front desk, they whisk you away to the 14th Lounge where a gentleman behind a big wooden desk rises, bows and summons his assistant to bring fresh Guava Juice as he offers... More

Was this review helpful? Yes 1
Fukushima, Japan
Top Contributor
183 reviews 183 reviews
115 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed March 3, 2014

I have been excited and satisfied with this hotel, facility and accomodation, hospitality. There is pool(Inddoor, Outdoor), Spa, Fitness. Also, I stayed at Excecutive floor since I am Gold Elite and each presentation(Breakfast, Cocktail & Happy Hour) is related with local Okinawa(Shimanchu) taste. Hotel staff (Yukarishi)'s clothes are very attractive and it made me feed "Special Japan". I will be... More

Was this review helpful? Yes 1
Hong Kong, China
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed February 2, 2014

I stayed there for two days. The location is not convenient for non drivers. There are no shuttle buses to go outside. As it is located on the hill top, people have to walk down and take public transport. Besides, the room design is very old fashioned. There is a piece of glass between the bathroom and the bedroom. It... More

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OkinawaMarriott, お客様担当マネージャー at Okinawa Marriott Resort & Spa, responded to this review

Thank you for your feedback. We sincerely regret that we did not meet your expectations. Our on hill location can mean extra nice ocean view look down, as we have shuttle service between the hotel and the nearest bus stop upon request for guests convenience. As for the language abilities of our staffs, we address this point and have our staffs... More

Tianjin, China
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 2, 2014

We stayed for 7 nights (and then one more as a typhoon stranded us for an extra day). The hotel was average as far as hotels go. The room was average size and had a nice balcony. Curtains weren't the best and didn't keep out the morning sun so the kids were up literally at the crack of dawn. The... More

Was this review helpful? Yes 1
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Additional Information about Okinawa Marriott Resort & Spa

Address: 1490-1 Kise, Nago, Okinawa Prefecture 905-0026, Japan
Phone Number:
Location: Japan > Kyushu-Okinawa > Okinawa Prefecture > Nago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Okinawa Marriott Resort & Spa 4*
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Also Known As:
Okinawa Marriott Resort And Spa
Okinawa Marriott Hotel Nago
Marriott Hotel Nago
Marriott Hotel Okinawa
Nago Marriott
Okinawa Marriott Resort & Spa Okinawa Prefecture, Japan - Nago

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Nago #2 Luxury Hotel in Nago #3 Romantic Hotel in Nago
Hotel Class
Number of rooms
361

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