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All 79 Yamagata hotels

Zao Onsen Tsuruya Hotel

Ryokan
  |   710 Zao-onsen, Yamagata 990-2301, Yamagata Prefecture (Zao Onsen)
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Zao Onsen Tsuruya Hotel
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Ranked #3 of 79 Hotels / Ryokan in Yamagata
4.5 of 5 stars 36 Reviews
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 22, 2014
MrRobertofWater Sydney, Australia
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36 reviews from our community

Traveler rating
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    16
    3
    0
    0
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10
11
3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2014

A pleasure to stay at Tsuruya. The staff provide a wonderful service and are fantastic. If i get the chance to go to Zao Onsen again I will definitely stay here. Tsuruya provide a transit service to the ski lifts and there is a drying room at the hotel, making it extremely easy to get to the snow.

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 21, 2014

First, hotel is just located opposite the Zao onsen bus terminal. I m not able to comment for all if the hotel is good location because for those who ski or snow boarding will need to walk a distance either 7mins to the nearest ropeway or about 15mins to the second ropeway for their activities. A convenience stall is located... More 

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Singapore, Singapore
1 review
4 of 5 stars Reviewed December 16, 2013 via mobile

Great location, just directly across the Zao Onsen bus terminal, thus it was really easy for me and my family to locate it. We were greeted by friendly staff and the cozy hotel itself. What's more, there is free Wi-fi available at the hotel's lobby which was extremely helpful as well :) The hotel staff even took an extra step... More 

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Colorado Springs, Colorado
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 23, 2013

My son, wife and I wanted to experience a traditional Japanese hotel... this hotel completely exceeded expectations. We were warmly greeted and escorted to our room where we were served tea. The same woman later served us dinner and breakfast in a private room. This continuity enhanced our comfort. The staff are Japanese speaking and my son acted as interpreter.... More 

Was this review helpful? Yes 3
Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 15, 2013

My wife and I stayed at this hotel early January and the staff were extremely helpful and polite despite our inability to speak their language. The rooms were very clean and comfortable, the food was fantastic and the private onsets are a real luxury. We were there to ski and were surprised at how few skiers were on the mountain.... More 

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Perth, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 3, 2013

What a find this place is. This traditional Japanese Inn or Ryokan is situated at the end of a long winding bus trip up a mountain in Yamagata. The scenery is breathtaking with thick blankets of snow covering everything. The place had a magical wonderland feel about it. We arrived late in the afternoon and were met by two very... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2012

The Onsen town is beautiful with lots of nearby facilities, inns, and restaurants. You can enjoy the view of Zao mountain from your room. The hotel has different hot spring baths with milky sulfuric water that has a PH value of close to 1, leaving your skin feeling soft and silky after soaking. You will enjoy the lovely nature's view... More 

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Hong Kong
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2011

My family has been skiing in japan every winter for two decades, and Zao Onsen offers the most scenic powder of them all. We stayed at Tsuruya for a week and everyone gained at least 5 pounds due to the great food (the portions are big, and you just can't stop eating...). The 5 different onsen private rooms are great... More 

Was this review helpful? Yes 1
singapore
Contributor
16 reviews 16 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 24, 2009

The hotel is right across from bus station and Tourist info centre. I was afraid it'd be noisy, but it wasn't. Very convenient location, easy access to ski lifts and ropeways - if too far for you to walk, they'd ferry you there on their van or bus, FOC! Plus, they'll pick you up too-within the stated hours. Mr Muruyama... More 

Was this review helpful? Yes 1
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Additional Information about Zao Onsen Tsuruya Hotel

Address: 710 Zao-onsen, Yamagata 990-2301, Yamagata Prefecture
Location: Japan > Tohoku > Yamagata Prefecture > Yamagata > Zao Onsen
Price Range (Based on Average Rates): $
Number of rooms: 41
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Hotel Style:
#1 Top resorts Hotel in Yamagata

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