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Nishimuraya Hotel Shogetsutei

Certificate of Excellence
1016-2 Kinosakicho Yushima, Toyooka 669-6101, Hyogo Prefecture
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Nishimuraya Hotel Shogetsutei
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92 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (32)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (26)
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Hong Kong, China
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel has a very nice restaurant serving very nice meals, rooms are nicely decorated, hotel staff have nicely accommodated my request to have "no beef" meal and helped me transmitting my luggage to another ryokan. Strongly recommend for females traveling solo.

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KinosakiNishimuraya, Front Office Manager at Nishimuraya Hotel Shogetsutei, responded to this review

Dear pamchung2015, Thank you for your very kind review. We hope to welcome you back to Kinosaki Onsen in the future! More 

florida
Level Contributor
233 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed June 5, 2015

When one of the front desk staff, offers to drive you to a restaurant so you make dinner in time, that about says it all. This is a real total immersion in the Japanese culture, very little English is spoken anywhere in town, and no signs in English so you are a little challenged. The hotel is wonderful, large rooms,... More 

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KinosakiNishimuraya, Front Office Manager at Nishimuraya Hotel Shogetsutei, responded to this review

Dear tuscany1943, Thank you very much for staying with us in Kinosaki Onsen and we are glad you enjoyed your stay! Both our ryokan, the local tourism association, and other businesses in Kinosaki Onsen are making continual efforts to improve and expand the services and support to assist guests from overseas. We will work hard to make sure your next... More 

Ascot, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 23, 2015

This was a fabulous visit we will always remember. The places were full in Kyoto, so we thought we'd spend our time in Kinosakionsen, just a two hour train ride north of Kyoto. (Onsen means hot springs, and Kinosakionsen is a special place that the Japanese have visited - since the Edo Period, I think - for their luxurious baths... More 

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KinosakiNishimuraya, Front Office Manager at Nishimuraya Hotel Shogetsutei, responded to this review

Dear Ute2017, Thank you very much for staying with us and for your very kind review. We will continue to work hard and improve our services so your next visit is even better! We look forward to welcoming you again in the future :) More 

Hong Kong, China
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed March 27, 2015

We spent two nights in Kinosaki just to explore this charming onsen town. As this trip was to celebrate my hubby's birthday, I decided a treat was in store so I booked our first night in this property and it was nothing short of amazing. Looking at the Kinosaki online guide - http://www.kinosaki-spa.gr.jp/global/ - there is no way you can... More 

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KinosakiNishimuraya, Front Office Manager at Nishimuraya Hotel Shogetsutei, responded to this review

Dear SimplyFabulicious, Thank you for taking the time to leave your very kind feedback. We are very happy to have welcomed you and your family to Kinosaki Onsen and we hope to be welcoming you back again in the near future! More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 18, 2015 via mobile

Came for 2 days and impressed by the overall experience -food was great, complemented by attentive yet unintrusive service. Want to thank one of the managers Keiichuro Ikegami especially - our daughter fell ill and he personally drove us to the doctor, acted as translator ad stayed with us both at the doctor and the pharmacy. We are very grateful!

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KinosakiNishimuraya, Front Office Manager at Nishimuraya Hotel Shogetsutei, responded to this review

Dear Wai Yin P, Thank you very much for choosing Nishimuraya Shogetsutei and for your very kind feedback. We are glad you enjoyed your stay and we could assist you when your daughter was ill. We sincerely hope to be welcoming you back to Kinosaki Onsen again some day! More 

Melbourne
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed December 23, 2014

This hotel was a highlight of our holiday in Japan. The staff were incredibly friendly and super polite, and went out of their way to make you comfortable. The gentleman who brought our kaiseki dinner and rearranged our table and futon was fantastic...and the gentleman at the front of the hotel took us to the station himself after we had... More 

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KinosakiNishimuraya, Front Office Manager at Nishimuraya Hotel Shogetsutei, responded to this review

Dear Porkypigs, Thank you very much for your kind words and we are glad to hear you enjoyed your time with us in Kinosaki Onsen. We will pass on your very gracious comments to our staff and we sincerely hope to welcome you back to Kinosaki Onsen again in the future! More 

Toronto, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 27, 2014

My adult daughter who is living in Japan had heard about this wonderful hot spring town. I was still jet lagged from just arriving from N. America. This place was the cure. It is really magical and a walk back in time. Colin at the front desk worked hard to make our stay perfect long before we even arrived. He... More 

Was this review helpful? Yes 1
KinosakiNishimuraya, Manager at Nishimuraya Hotel Shogetsutei, responded to this review

Dear 737shannon001, We were very happy to hear your stay was a memorable one and you enjoyed Kinosaki Onsen. Thank you very much for your comments! We passed on your kind words of praise to our staff. The chef of our restaurant, Ricca, in particular, was flattered to hear your gracious comments. We feel privileged to have been able to... More 

Hong Kong, China
1 review
4 of 5 stars Reviewed July 2, 2014

My husband and I visited Nishimuraya Shogetsutei this June and enjoyed very much. We have been to quite a few other Onsen hotels and Nishimuraya's facilities are definitely outstanding. The Hotel is newly built (comparatively speaking) and it is located at the very end of the onsen town. They have a huge and cleverly designed garden, incorporated natural tall trees... More 

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KinosakiNishimuraya, Manager at Nishimuraya Hotel Shogetsutei, responded to this review

Dear SC, Thank you very much for your stay with us and we are happy to hear you enjoyed your time in Kinosaki Onsen! We are humbled by your very kind words of praise and we will be sure to pass them on to all the staff. We are also very grateful for the feedback and observations you provided regarding... More 

Singapore, Singapore
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 19, 2014

The tatami room is very spacious and the staff there is very helpful. We enjoy not no only the onsen, but also walking around the onsen town. The river, traditional shops and morning market, Yes, it is real Japan!!!

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KinosakiNishimuraya, Manager at Nishimuraya Hotel Shogetsutei, responded to this review

Dear yszydx, Thank you very much for your very gracious comments and feedback. We are glad to hear you enjoyed your time in Kinosaki Onsen! The city of Toyooka (Kinosaki is part of Toyooka) and Kinosaki are making efforts to improve the beauty of the town and make it even more accessible and enjoyable for visitors. You can search "Kinosaki... More 

Hong Kong
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 6, 2013

best hotel i have ever seen, excellent service and food, very comfortable environment, gave me a huge surprise. and If wifi internet serivce can be provided in living room, it would be make 招月庭 more perfect. will go again for the future

Was this review helpful? Yes 1
KinosakiNishimuraya, Manager at Nishimuraya Hotel Shogetsutei, responded to this review

Dear AngusChan, Thank you so much for your very kind words of praise. We are glad you enjoyed your stay! We are happy to let you know that we now (as of June 2014) offer free, Wi-Fi Internet service in all of the guest rooms of our hotel and in the lobby area. We look forward to welcoming you back... More 

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