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108 Jozo Weider Blvd., Blue Mountains, Ontario L9Y 3Z2, Canada
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Mosaic
Ranked #3 of 7 hotels in Blue Mountains
Certificate of Excellence 2014
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150 people have reviewed this hotel

Traveler rating
    46
    61
    27
    9
    7
See reviews for
68
41
Solo
0
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Any
English first
Port Elgin, Canada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff was great and rooms were clean but construction on the Conference Center is terrible. Bulldozers and High Hoes running every morning at 7:00 a.m. in a $250.00+ room is unacceptable. So a heads up for anyone booked/booking at The Mosaic this summer when you book on-line there is no warning of construction and when you check in there is... More

Was this review helpful? Yes 6
Elora, Canada
Contributor
19 reviews 19 reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Two friends and I went for a girls' getaway and enjoyed ourselves. The room was clean, spacious enough although not large, had a great little kitchenette, convenient for keeping drinks cold and with enough room to store food, with a little tea kettle, dishwasher, dishes, etc. A few complaints - when three people book a room, there should be three... More

Was this review helpful? Yes
James H, Vice President of Lodging at Mosaic, responded to this review

Dear Taster50, Thank you for posting a review of your recent visit to Blue Mountain Resort on Trip Advisor, we’re happy to hear that your stay was okay and regret that certain irritations prevented it from being great. Generally speaking the rooms garner very positive comments in regards to comfort and quality. This is a good point; we will ensure... More

Ayr, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 4, 2014

We were lucky to end up here when our other choice in Collingwood didn't quite stand up to scrutiny. Front desk staff was great, room was very nice. Unfortunately our stay was too short to take advantage of any of the amenities, but we'll come back. Thanks again for the excellent customer service

Was this review helpful? Yes
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 26, 2014

Our Mosaic room was decent but by my opinion a bit pricey for the quality. It was the rowdiest stay I have experienced anywhere and I traveled with my son's sports teams extensively. The noise in the hallway sounded like our door was open but in all fairness it was a holiday weekend. The kids seemed to be rehearsing for... More

Was this review helpful? Yes 2
James H, Vice President of Lodging at Mosaic, responded to this review

Dear MGVA2013, Thank you for providing this helpful feedback following a recent visit to Blue Mountain Resort and in particular the Mosaic Boutique hotel. During spring we do see a rise in sports groups and dance competitions visiting the resort, hence the families and young children you observed. I think you have put it very well, “you can’t really be... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 18, 2014

Family of 4 stayed up for the weekend, thoroughly enjoyed our time with excellent facilities. Found the rooms to be comfortable and pleasantly decorated. We had a problem with our shower, lack of power to the unit. Called down to reception and sorted the issue out within 20mins of it appearing. Was very impressed with the costumer service in this... More

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James H, Vice President of Lodging at Mosaic, responded to this review

Dear Ryan A, Thank you for posting a review of your stay at Blue Mountain Resort for fellow trip advisor readers to enjoy. We are delighted that you enjoyed your stay with us and that you found the quality and timeliness of our customer service associates to be impressive. It is most unfortunate to see that the actions of one... More

Vaughan, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 2, 2014 via mobile

Me and a group of friends stayed here over the May long weekend. The place is gorgeous and the room was very clean. My complaint with this hotel was the service provided at the front desk. We asked for early check in which we apparently were supposed to receive. When we went to check in they said our room wasn't... More

Was this review helpful? Yes 1
James H, Vice President of Lodging at Mosaic, responded to this review

Dear Marinamir, Thank you for posting a review of your visit to Blue Mountain Resort on Trip Advisor, the May long weekend is rapidly approaching and we certainly hope the weather is as nice as that which you experienced last year. We are surprised and disappointed to hear that you found the quality of services provided by our associates to... More

Ontario
Top Contributor
64 reviews 64 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 15, 2014

Nice reasonably priced location for a breakaway, especially for skiers looking for spring ski fun. Wished I still was a skier. We were on a breakaway combined with attending a three day dance competition & stayed the weekend. Short walk to the Blue Mountain Inn Conference Centre, where the competition was held. Shuttle bus was available but we walked. Ski... More

Was this review helpful? Yes
James H, Vice President of Lodging at Mosaic, responded to this review

Dear Carefree2008, Thank you for posting a review of your recent visit to Blue Mountain Resort, we appreciate hearing about our guest experiences and trust that others viewing your comments will find them very helpful in planning a potential trip to the area. The proximity to the slopes, Village and Inn Conference Centre is ideal, we’re glad it suited your... More

Toronto
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2014

Stayed in the one bedroom suite. Suite was clean and modern. The entire decor of this hotel is beautiful. The year round pool and hot tub are to die for. Close to all shops and restaurants. Plenty to see and do. Great for families. There's a playroom in the main lobby. Nothin spectacular but a nice touch. Wish I could... More

Was this review helpful? Yes 1
James H, Vice President of Lodging at Mosaic, responded to this review

Dear LeslieAnnew, Thank you for your terrific comments, we are happy to hear you enjoyed the room and hotel amenities. The year round pool is a huge hit, a unique pleasure in the midst of a variety of weather conditions. Yes, Spring is definitely a slower season for us and if a quiet getaway is your desire then the off... More

Port Huron, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 2, 2014

Loved the central location about 3 min from the slopes. Outdoor hot tub and heated pool was absolutely great. Kitchenettes with dishwashers and microwave and hot plates were awesome for cooking dinners. Overall a great stay. Rooms overlooking the pool also have the slopes in view. Underground parking was also available. Great location for touring the village shops. Excellent overall... More

Was this review helpful? Yes
James H, Vice President of Lodging at Mosaic, responded to this review

Dear Trbleshooter, We are delighted to hear about your recent visit and just how much you enjoyed the resort and hotel itself. The Mosaic suites are in a great location and offer the added bonus of a year round outdoor heated pool and hot tub, nice after a day on the slopes or any time of the year, really. The... More

Fonthill, Canada
1 review
5 of 5 stars Reviewed April 2, 2014

we went to blue mountain and stayed at mosaic in the beginning of February this winter,,,, we had a great time at the resort, and the hotel was very nice, the staff was accommodating and friendly. Our room, a 1 bedroom suite, was clean and very nice in decoration, other than the blinds on the patio door were broken( would... More

Was this review helpful? Yes
James H, Vice President of Lodging at Mosaic, responded to this review

Dear Alexanderthe2nd, This is just what we love to hear, you had a “great time”, that is just what we strive to deliver and by all accounts we hit the mark on all points. It’s always nice to see comments highlighting our associate’s service delivery and will be sure to draw their attention to your kind remarks. We regret seeing... More

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Additional Information about Mosaic

Address: 108 Jozo Weider Blvd., Blue Mountains, Ontario L9Y 3Z2, Canada
Location: Canada > Ontario > Grey County > Blue Mountains
Also Known As:
Mosaic Hotel Blue Mountains
Mosaic Hotel Collingwood
Mosaic Resort Collingwood
Mosaic Blue Mountains, Ontario

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Amenities

Fitness Center with Gym / Workout Room Free Parking Kitchenette Ski-In / Ski-Out Suites Swimming Pool
Number of rooms
163

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