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108 Jozo Weider Blvd., Blue Mountains, Ontario L9Y 3Z2, Canada
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Mosaic
Ranked #3 of 7 hotels in Blue Mountains
Certificate of Excellence 2014
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153 people have reviewed this hotel

Traveler rating
    47
    63
    27
    9
    7
See reviews for
70
41
Solo
0
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

The room was good. House cleaning no complaints, but one thing how long does it take to change a light buld. Went to front desk to ask to change the light bulb. They said no problem. But you now it was done. But for the rest of tge our stay it was fantastic. Planning to return soon. Already talk to... More

Was this review helpful? Yes
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear Sal B, Thanks for posting this terrific review to Trip Advisor following your recent visit to Blue Mountain Resort. We are thrilled to hear how much you enjoyed your stay, so much so that you are already planning your return and have even recommended us to your friends. We look forward to your return and hope your friends will... More

Whitby, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Mosaic 2nd week of July in a Bachelor suite with our 8 year old son. Location is perfect as you are in the centre of the action of Blue Mountain Village. There are so many activities that you can do - something for any age. Our son especially liked Plunge aquatic centre; their pools, mini waterslide... More

Was this review helpful? Yes
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear Carrie F, Thank you for this terrific review of your recent visit to Blue Mountain Resort and the Mosaic hotel. Just over a 2 hour drive from Whitby to Collingwood and you feel like you could be anywhere in the world once you are settled into the resort. The Village offers so much variety, retail, dining and of course... More

Burlington, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Spent 5 nights and 6 days at the mosaic . Nice room 1 bedroom plus den . The air conditioning is very loud in the bedroom . Recommend leaving card on door for housekeeping or you are going to be woken up at 9am . The village has lots of restaurants but a little pricey , went into Collingwood to... More

Was this review helpful? Yes
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear Christy N, Thank you for sharing your comments and suggestions following your recent stay at Mosaic at Blue Mountain Resort. The rooms are generous in size and nicely appointed. Our cleaning associates are eager to achieve a timely completion of assigned rooms each day. This is a good suggestion and solution to avoid being disturbed before you are ready,... More

Port Elgin, Canada
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staff was great and rooms were clean but construction on the Conference Center is terrible. Bulldozers and High Hoes running every morning at 7:00 a.m. in a $250.00+ room is unacceptable. So a heads up for anyone booked/booking at The Mosaic this summer when you book on-line there is no warning of construction and when you check in there is... More

Was this review helpful? Yes 8
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear 2014_Travel_2014123 Thank you for your praise of our guest rooms and in particular our amazing associates during your recent visit to Blue Mountain Resort and the Mosaic hotel. This is most unfortunate and not typical that our construction crew would generate excessive noise so early in the morning. We thank you for providing this feedback and assure you we... More

Elora, Canada
Contributor
19 reviews 19 reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 19, 2014

Two friends and I went for a girls' getaway and enjoyed ourselves. The room was clean, spacious enough although not large, had a great little kitchenette, convenient for keeping drinks cold and with enough room to store food, with a little tea kettle, dishwasher, dishes, etc. A few complaints - when three people book a room, there should be three... More

Was this review helpful? Yes
James H, Vice President of Lodging at Mosaic, responded to this review

Dear Taster50, Thank you for posting a review of your recent visit to Blue Mountain Resort on Trip Advisor, we’re happy to hear that your stay was okay and regret that certain irritations prevented it from being great. Generally speaking the rooms garner very positive comments in regards to comfort and quality. This is a good point; we will ensure... More

Ayr, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 4, 2014

We were lucky to end up here when our other choice in Collingwood didn't quite stand up to scrutiny. Front desk staff was great, room was very nice. Unfortunately our stay was too short to take advantage of any of the amenities, but we'll come back. Thanks again for the excellent customer service

Was this review helpful? Yes
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 26, 2014

Our Mosaic room was decent but by my opinion a bit pricey for the quality. It was the rowdiest stay I have experienced anywhere and I traveled with my son's sports teams extensively. The noise in the hallway sounded like our door was open but in all fairness it was a holiday weekend. The kids seemed to be rehearsing for... More

Was this review helpful? Yes 2
James H, Vice President of Lodging at Mosaic, responded to this review

Dear MGVA2013, Thank you for providing this helpful feedback following a recent visit to Blue Mountain Resort and in particular the Mosaic Boutique hotel. During spring we do see a rise in sports groups and dance competitions visiting the resort, hence the families and young children you observed. I think you have put it very well, “you can’t really be... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 18, 2014

Family of 4 stayed up for the weekend, thoroughly enjoyed our time with excellent facilities. Found the rooms to be comfortable and pleasantly decorated. We had a problem with our shower, lack of power to the unit. Called down to reception and sorted the issue out within 20mins of it appearing. Was very impressed with the costumer service in this... More

Was this review helpful? Yes
James H, Vice President of Lodging at Mosaic, responded to this review

Dear Ryan A, Thank you for posting a review of your stay at Blue Mountain Resort for fellow trip advisor readers to enjoy. We are delighted that you enjoyed your stay with us and that you found the quality and timeliness of our customer service associates to be impressive. It is most unfortunate to see that the actions of one... More

Vaughan, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 2, 2014 via mobile

Me and a group of friends stayed here over the May long weekend. The place is gorgeous and the room was very clean. My complaint with this hotel was the service provided at the front desk. We asked for early check in which we apparently were supposed to receive. When we went to check in they said our room wasn't... More

Was this review helpful? Yes 1
James H, Vice President of Lodging at Mosaic, responded to this review

Dear Marinamir, Thank you for posting a review of your visit to Blue Mountain Resort on Trip Advisor, the May long weekend is rapidly approaching and we certainly hope the weather is as nice as that which you experienced last year. We are surprised and disappointed to hear that you found the quality of services provided by our associates to... More

Ontario
Top Contributor
64 reviews 64 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 15, 2014

Nice reasonably priced location for a breakaway, especially for skiers looking for spring ski fun. Wished I still was a skier. We were on a breakaway combined with attending a three day dance competition & stayed the weekend. Short walk to the Blue Mountain Inn Conference Centre, where the competition was held. Shuttle bus was available but we walked. Ski... More

Was this review helpful? Yes
James H, Vice President of Lodging at Mosaic, responded to this review

Dear Carefree2008, Thank you for posting a review of your recent visit to Blue Mountain Resort, we appreciate hearing about our guest experiences and trust that others viewing your comments will find them very helpful in planning a potential trip to the area. The proximity to the slopes, Village and Inn Conference Centre is ideal, we’re glad it suited your... More

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Additional Information about Mosaic

Address: 108 Jozo Weider Blvd., Blue Mountains, Ontario L9Y 3Z2, Canada
Location: Canada > Ontario > Grey County > Blue Mountains
Also Known As:
Mosaic Hotel Blue Mountains
Mosaic Hotel Collingwood
Mosaic Resort Collingwood
Mosaic Blue Mountains, Ontario

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Amenities

Fitness Center with Gym / Workout Room Free Parking Kitchenette Ski-In / Ski-Out Suites Swimming Pool
Number of rooms
163

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