We stayed there for 3 nights as platinium guest on SPG. I was first expecting a warmer welcome as we usually have ( a bottle of wine, etc....). The room was quite big, nice view over the icy lake and ski runs. The room was clean, nice bathroom and there was a open fire . The price could be considered... more

We have frequented this property during the winter months over the last 3 years. Unfortunately this hotel has gone steadily downhill. We book a one bedroom suite as we travel with our 7 year old daughter and need a bit of extra space. If this is what you have in mind and expect lots of space, you will be sorely... more

Just returned from the Westin Trillium House- spent 2days and one night on the company's tab. We were a large group (approx 20 of us). Check in was seamless. I was skeptical after reading the reviews but what I was greeted with was the complete opposite. We might have stayed in the executive wing, as we had suites- inclusive of... more

We stayed over Christmas, had fun at Blue Mountain and surrounding village shops, but the Westin Trillium resort was very disappointing. 1. First impression of the hotel, older finishes and decor than we were expecting, strange/unpleasant odor permeating the lobby from O& B's restaurant 2.Our room - upon entering, bedroom lights would not work, chips in furniture and dining table,... more

Didn't have a good experience. My story is too long to get into. Just of it: - Billed 3 times for breakfast (despite it being included in package - Couldn't get order right) - Given services with no mention of price (i.e. underground parking - found out after the fact and fee was waived) - Constantly interrupted by maid service... more

My wife Ann and me, relative newcomers to Canada having relocated from South Africa 18 months ago, decided at short notice to spend a few days over new year’s eve at Blue Mountain, Collingwood, Ontario, approximately an hour and a half drive from Toronto. We obtained an on-line booking for the period 29th December 2009 to 02nd January 2010; as... more

6 of us stayed in a two bedroom suite over the New Years and had a wonderful time. The place is well located and well designed.....yes, there was a shortage of robes, yes, when the place is booked to capacity you will have trouble finding luggage carts....yes it was impossible for the staff to clean all the rooms every day...half... more

We have stayed at Westin Trillium from December 27 to January 1. The plan was to enjoy the holidays in four-star hotel. I am familiar with westin but this place does not reach standards of any Starwood hotels. I wouls simply rate them as two-star hotel. They did not have enough luggage carts, so we had to wait when we... more

Stayed at this hotel for 2 nights, booked with points and I have to say that this hotel offers a classic Westin experience. The location is ideal; the hotel is close to everything without being in a high traffic area and it has a great view of the village. The heated outdoor pool is offering an unforgettable experience; swimming under... more