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Westin Trillium House Blue Mountain

4.0 of 5 220 Gord Canning Drive, Blue Mountains, Ontario L9Y 0V9, Canada
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Westin Trillium House Blue Mountain
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Westin Trillium House Blue Mountain
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683 reviews from our community

Traveler rating
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    81
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285
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 4 days ago NEW

We are so disappointed. ..Unfortunately for the hotel we have a dog (small maltize),i booked the hotel and by checking the web site for a pet friendly i found the westin which is one of the most expensive, i was on a rush when i booked it so i didn't check any details about the pet policy, however at check... More

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smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

I am so sorry to read your your feed back and learn that your stay was disappointing. I would like to offer my apologies for your vacation being a diaster, this is not how we want our guests to leave the resort. I do offer my promise that we will continue to try and make our pet polciy more prevelant... More

Kitchener, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Westin for an event on Thursday at the conference centre and my husband and dog joined me for the weekend. It was a bit noisy on Friday night with the hockey teams coming in, but they settled down around 11:30 pm (I think the hotel staff also monitored it) and they were very quiet on Saturday... More

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smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

I am so pleased to read that you came for business but extended your stay to enjoy the resort. Thank you so much for your positive comments in regards to our associates, they do make great efforts to ensure out guests are comfortable and your feedback will be appreciated. We look forward to welcoming you again to the hotel and... More

Barrie, Canada
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Westin Trillium House while attending a wedding in November, how convenient! Shared a two bedroom suite with friends and it was beautiful, a nice corner suite with 2 bedrooms, 2 bathrooms, balcony, living room & kitchen. It was like an apartment! Extremely convenient that the wedding was step away from our room, and Oliver & Bonacini... More

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smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

Thank you for taking the time to review our hotel and I am delighted that you had a great overall experience. We hope that you will be back to enjoy other aspects of the resort in our different seasons. More

Toronto, Canada
Top Contributor
124 reviews 124 reviews
27 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed November 1st for a wedding at the hotel. The hotel staff was very friendly. We had the 1 bedroom suite (3 adults). We found the separate bedroom and closet to be very small (only 3 hangers provided). A safe was available in the bedroom closet but in a very inconvenient location.The heating was loud and woke us up... More

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Montreal, Canada
Top Contributor
166 reviews 166 reviews
30 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 1 week ago

Large and well maintained room. I was ugraded to a suite with a fire place (that did not work). Typical comfy Westin bed. Heating system is very noisy and woke me up a few times during the night. Perfect shower. TV channel selection can be improved for business traveller as it features a large selection for kids. Internet is way... More

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smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

Please let me extend my apologies for your fireplace pilot light being turned off, fall is when we clean the fireplaces so the pilot light is turned off. We clearly missed a step when we put the room back into inventory. I can understand your disappointment at it not working upon your arrival. All of our associates receive training to... More

Bradford West Gwillimbury, Canada
Senior Contributor
35 reviews 35 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms were recently updated, clean, nice partial view of mountain. Service was as expected. The suite is a good size. The sofa bed couch is as uncomfortable as we've experienced in other hotels. TV was missing a bunch of channels, which could be address with programming. Minutes to Village, have 24 hrs. access to gym which is great. If you... More

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smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

Thank you for your feedback on our Television Channels, interesting that we have two post's on Trip Adviosr in regards to this point. We have not heard this before so we will for certain review and look for opportunities to enhance our offerings. More

Kimberley, ON
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a local girl and just stayed my first night at the Westin. It was everything one might expect in a Westin property. Beautiful! We were upgraded to a suite (Room 382) as we were celebrating a retirement. Our room overlooked the pond and village. Just stunning at night. Suite was well equipped and when we requested a full... More

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smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

Congratulations on retirement! We wish you much success is this new phase of your life. More

Guelph
Contributor
17 reviews 17 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We won a weekend at this lovely resort. The weather was not great, rainy, but we enjoyed the proximity to the village at Blue Mountain, The Scandinavia Spa and Collingwood. Room was very large and bed very comfortable. The Restaurant was expensive but we were not paying, $300 dinner with wine. Make a reservation as even in slow times, it... More

Was this review helpful? Yes 1
Canada
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Westin at Blue Mountain was a nice place to stay with our family. The rooms were clean and the room service friendly. The outdoor heated pool was really good for the kids and there are lots of places to eat int he village. A few things bothered me. Parking was a pain, very expensive in the garage, and the... More

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Toronto, Canada
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Love this place! I have stayed here a few times over the past 3 years. The outdoor pool and sauna are so refreshing. Great gym too. The rooms are spacious but could use some refurbishing, our bed felt like it was broken. Very close to the village.

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Additional Information about Westin Trillium House Blue Mountain

Address: 220 Gord Canning Drive, Blue Mountains, Ontario L9Y 0V9, Canada
Phone Number:
Location: Canada > Ontario > Grey County > Blue Mountains
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Trillium House Blue Mountain 4*
Number of rooms: 224
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Also Known As:
Westin Trillium House Blue Mountain Hotel Blue Mountains
Westin Collingwood
Westin Trillium Hotel Blue Mountain
Collingwood Westin
Westin Trillium House Blue Mountain Blue Mountains, Ontario

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