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All 7 Blue Mountains hotels

Westin Trillium House Blue Mountain

4.0 of 5 Hotel   |   220 Mountain Dr, Blue Mountains, Ontario L9Y 3Z2, Canada
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79%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
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572 people have reviewed this hotel

Traveler rating
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235
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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English first
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family and I just spent the Easter weekend here. It was our first time to Blue Mountain, we were so impressed with the hotel and the friendliness of the staff. It was our 10th wedding anniversary and they gave us a box of chocolates and a card to mark the occasion, very nice touch. The kids loved the hotel... More

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Fergus, Ontario
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed on Good Friday for one night. Have stayed at Blue Mountain many times at different spots, Grand Georgian, mosaic, etc, and were expecting the same, somewhat overpriced with indifferent service. However, the service was outstanding. It is nice when everyone is friendly, even nicer when they remember who you are. They let us check in early,10:30 am so we... More

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Stacy M, General Manager at Westin Trillium House Blue Mountain, responded to this review

I am so pleased you enjoyed your recent visit and I will be certain to share praise with our associates. I am so pleased we were able to extend to you an early check-in! I understand your comments about our wifi charges and will let you are not alone in your feedback. Currently accross North America all Westin Hotels charge... More

Toronto
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my fourth stay at Westin Trillium house, I stayed with my wife and kids. This was our first visit to Blue Mountain during the off season, so the resort was unusually empty, walking around the village it felt more like a ghost town than a resort area. During our last visit to Westin (August 2013), my wife and... More

Was this review helpful? Yes 2
Stacy M, General Manager at Westin Trillium House Blue Mountain, responded to this review

I am so pleased that you enjoyed our renovated rooms, November 2013 saw the completion of renovations on all our guest rooms, corridors, and public space. We look forward to welcoming you back to The Westin and appreciate all your recommendations. Thank You! More

Mississauga, Canada
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The stay was a birthday gift. It was even better than I thought it would be. The rooms are great, beds are comfy. The outdoor pool and hot tubs are good any time of the year. Views are great. Close walk to the village. Overall a very nice place to stay for the weekend.

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Burlington, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were a group of 8 ladies celebrating a birthday. From our arrival until our departure the costumer service was outstanding! Our suite was decorated with decorations that one of our friend sent by courier one week prior to our arrival. Sarah Terry - Front Desk attendant was extremely helpful and accommodating. The birthday girl received a greeting card with... More

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Brantford, Canada
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just stayed at the Westin for one night and overall, it was a good hotel. It was clean, good layout, nice rooms and bedding. There were only a few things that I thought could be improved. First, the parking situation. I was told that just past the hotel, there is an outdoor lot that you could park for free. When... More

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Stacy M, General Manager at Westin Trillium House Blue Mountain, responded to this review

I am pleased to learn that overall our facilities, you had a lovely stay and that you would return. Which of course we hope is soon. In regards to the parking lot adjacent to the hotel, I agree with you after the long winter this year the parking lot is not ideal. I will speak to our service express agents... More

Oakville, Canada
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband, son and I stayed 2 nights. We checked in and as we opened the bedroom door, the handle came right off. My husband tried to fix it but the whole door was not aligned so the door wouldn't shut even if the handle was on. Seeing as our toddler gets into everything, we wanted to be able to... More

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Stacy M, General Manager at Westin Trillium House Blue Mountain, responded to this review

I am disappointed to learn that you will not return to The Westin based upon your recent experience. I can understand, as we clearly failed to deliver the quality of stay you expected. I am also a non-smoker and asthmatic so I relate to how the smell of smoke would negatively impact your experience. As a non-smoking property this should... More

Senior Contributor
32 reviews 32 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Once again we found ourselves back at the at the Westin. This is our hotel of choice and only choice for staying at Blue Mountain. The service was impeccable as the other stays we have had here. The pool was a good temperature for this time of year. All of our requests were met promptly and very politely. This is... More

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Toronto, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

All beds are quiet small and uncomfortable.TV is a piece of junk! You need to keep pushing the remote control for a minute or so to change the channel.Price is so high comparing for what you get. Also as a golden member (Starwood) FORGET all your benefits !

Was this review helpful? Yes
Stacy M, General Manager at Westin Trillium House Blue Mountain, responded to this review

I can see from your comments your stay did not meet with your expectations and we failed to recognize your gold benefits. I am disappointed to hear you did not enjoy your stay. For this oversight, please accept my personal apologies this is clearly not how a Westin experience should feel. I am also sorry that we are not able... More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I live in the Toronto Area and regularly stay at this property when we can free up a weekend! The rooms are great and staff is always smiling and accommodating! Have had at least 6 separate stays with one or 2 rooms each stay over the past 6 months and our expectations have been consistently met or exceeded.

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Additional Information about Westin Trillium House Blue Mountain

Also Known As:
Westin Trillium House Blue Mountain Hotel Blue Mountains
Westin Trillium House Blue Mountain Hotel
Westin Collingwood
Westin Trillium Hotel Blue Mountain
Collingwood Westin
Westin Trillium House Blue Mountain Blue Mountains, Ontario
Address: 220 Mountain Dr, Blue Mountains, Ontario L9Y 3Z2, Canada
Phone Number:
Location: Canada > Ontario > Grey County > Blue Mountains
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Blue Mountains
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Trillium House Blue Mountain 4*
Official Description (provided by the hotel):
The Westin Trillium House, Blue Mountain, just two hours northwest of Toronto is nestled between the shores of Georgian Bay and the heights of the Niagara Escarpment. ... more   less 
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