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Westin Trillium House Blue Mountain

4.0 of 5 220 Gord Canning Drive, Blue Mountains, Ontario L9Y 0V9, Canada
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Westin Trillium House Blue Mountain
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Westin Trillium House Blue Mountain
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737 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Detroit, Michigan
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars NEW

My skiing family enjoyed it so much last year, we came back this year. Check in is friendly and quick. Decor is nicely done, clean and well appointed. The exercise room, pool and hot tub are great and well maintained. Housekeeping is friendly and quick. The views are very nice. Ours was very private facing the slopes. The ski locker... More 

Was this review helpful? Yes
Stacy M, General Manager at Westin Trillium House Blue Mountain, responded to this review

I am glad you enjoyed the new SPG member perk of free wifi rolled out on February 2nd. We have also been waiting for this. Just a reminder for future bookings and to let anyone reading this know your reservation needs to be booked on a Starwood website or the App to receive this bonus. And yes due to our... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

My husband and I spent a weekend at this hotel and had a fantastic time from start to finish. One of the aspects that started our trip off right was the greeter at the front entrance who was very personable and walked us to check in and the elevator. It's a small thing to do, but it really put a... More 

Was this review helpful? Yes
Stacy M, General Manager at Westin Trillium House Blue Mountain, responded to this review

Wow, 100% recommendation, Thank You! I am so pleased you selected our hotel to celebrate your special occasion! We very much enjoy when guests choose to include us in these special moments in life. Also I appreciate that you noticed how hard our associates have to work at this time of the year to keep the sand and salt out... More 

Richmond Hill, Canada
Top Contributor
52 reviews 52 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the Westin Trillium a few time and always have a good stay. The hotel is very clean, the staff are very nice, and you have a nice view from your window. I would completely recommend staying here.

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Toronto, Canada
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a beautiful property as the base of your ski trip. very up scale apartments and well maintained facilities including a outdoor hot tub and heated swimming pool, the only issue I had was the distance to the lift, it's on the far side comparing to other ones in the village so I can't give it a 5 star but... More 

Was this review helpful? Yes 2
smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

Thank you very much for review and we very much appreciate the best in Collingwood ranking. That is great praise. In regards to distance from the lift, I hope you found the ski locker exit, it is the closest exit to the ski hill. At a slow pace it is a two minute walk to the Silver Bullet 6-pack lift... More 

Toronto, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Finally.........A Place that treats their guest with the respect they deserve!!! What a wonderful place!!! The rooms are extremely clean, the beds are wonderful and the staff is fabulous. I have travelled all around and I have to say that this place was #1 for "Customer Service". They had it down to an art. The thing is.......they actual cared about... More 

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smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

We hope you have the opportunity to return soon as well! More 

Mississauga, Canada
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice spot to stay for a ski weekend. We were frustrated initially as we kept getting emails about upgrading our room for a small additional fee - but every time we called, no such rooms were available (then the email would come again, and again, and again). There were 4 of us in a room, with our ski equip,... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is excellent. The staff went well above their job description to make our stay more comfortable, from the check in process, to the lobby staff, setting up the crib for our baby and giving us instructions to go around the village. The concierge also helped us to arrange a nanny for our two kids so that we can... More 

Was this review helpful? Yes
smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

I am so glad to read that despite the cold you still very much enjoyed your stay! Please do come back and visit with us again in the summer. More 

Bradford West Gwillimbury, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

its a decent hotel but thats it, liked the be that close to the slopes. We got there off season for two nights and must say we paid way to much for a ski area like this. The rooms could need a upgrade for sure! Overall its not a bad Hotel, gym and spa looked nice and liked the ski... More 

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smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

Thank you for your comments, I apologize that we did not meet your expectations and that you feel you did not receive value for your money. If there is a future opportunity for you to return to Blue Mountain, perhaps we could address the areas that let you down during this stay. Maybe there are some things we could improve... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

As a family we have been to this property several times and always enjoy it. Great location in the Blue Mountain Village and accommodations are great. On our last visit, I left behind a valuable bracelet and the housekeeping staff (Judy) called to let me know they found it. A great stay at a property entails many things including trusting... More 

Was this review helpful? Yes
smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

Thank you for taking the time to recognize Judy Weert our Lost and Found Coordinator and our other housekeeping associates. They work so dilgently behind the scences to ensure the comfort of our guests, it is so great when they get recognized. I will ensure they see your comments as they will be very much appreciated. More 

Contributor
13 reviews 13 reviews
3 of 5 stars Reviewed 3 weeks ago

I stayed two nights at this hotel. Clean room, nice view to the ice skating area. I enjoyed the hot tub so much. On the other hand, not that much choice for the breakfast menu. Service in the restaurant was good, but food not so tasty, and restaurant service was 6 out of 10.

Was this review helpful? Yes
Stacy M, General Manager at Westin Trillium House Blue Mountain, responded to this review

Thank you for your review, I apologize that the restaurant did not meet your expectations. I will ensure that your comments on food taste and service quality are shared with Oliver and Bonacini. More 

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Additional Information about Westin Trillium House Blue Mountain

Address: 220 Gord Canning Drive, Blue Mountains, Ontario L9Y 0V9, Canada
Phone Number:
Location: Canada > Ontario > Grey County > Blue Mountains
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Trillium House Blue Mountain 4*
Number of rooms: 224
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Also Known As:
Westin Trillium House Blue Mountain Hotel Blue Mountains
Westin Collingwood
Westin Trillium Hotel Blue Mountain
Collingwood Westin
Westin Trillium House Blue Mountain Blue Mountains, Ontario

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