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All 7 Blue Mountains hotels

Westin Trillium House Blue Mountain

4.0 of 5 Hotel   |   220 Gord Canning Drive, Blue Mountains, Ontario L9Y 0V9, Canada
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80%
Ranked #1 of 7 hotels in Blue Mountains
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
  • Overview
  • Reviews (643)
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  • Room tips (162)
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643 people have reviewed this hotel

Traveler rating
    301
    203
    78
    38
    23
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273
211
7
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
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English first
2 reviews
3 of 5 stars Reviewed yesterday NEW

Hotel was excellent and the restaurants near were really good, my issue with the resort is cost and the amount of activities. We bought a package that included : Open air gondola, Segway tours and Putting course for high $200's for me and a friend. The way it's setup is that you get a certain amount of tickets and they... More

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Toronto, Canada
Top Contributor
110 reviews 110 reviews
21 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was my fifth annual family trip to the Westin. We go the last week of August. In the past, we have been fortunate enough to be upgraded. An upgrade is a bonus and should not be expected; however, this year, we were really disappointed with our room. The hotel was sold out so I was not surprised that we... More

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smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

First I want to thank you for you for your continued support of The Westin, Blue Mountain. I am so sorry to hear your room location proved to be a disappointment this stay. We do have guest's that prefer the first floor for the walk out patio but clearly this is not what you are looking for during your stay.... More

Toronto
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Just came back from a three night stay at this property. First off, the setting is beautiful. It is in the Blue Mountain ski village but a bit away from all of the restaurants and all the action, which was a plus for us as we have two small kids. We got a one bedroom with den which was perfect... More

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smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

The One Bedroom and Den is a great option for a family and I am pleased to learn that you found it perfect for your family. I can understand the frustratation of arriving and not being able to access your suite immediately. I do appreciate that once you arrive everyone is excited and eager to begin their vacation and the... More

Belleville, Ontario, Canada
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed at the Weston Trillium in July, 2014 while we attended a family wedding in nearby Thornbury. During our three day stay, we enjoyed oh, so comfy beds, great buffet breakfasts with excellent service, and great access to essential business services. The nearby restaurants were lively at night - lots of music and dancing, laughter and happy voices, which... More

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smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

We are glad to hear that you liked your stay! Hope to see you back, perhaps to enjoy the fall colours or some skiing! More

Toronto
Top Contributor
90 reviews 90 reviews
16 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a horrible experience at this hotel over the weekend. Upon check in it already started.. check out time is 3pm on your reservation and then being told that it's 11am on check in is just lying and fishing people in. This is uncalled for and this policy needs to be addressed and changed on the reservation site. This... More

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smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

You most certainly have my personal apologies for the issues you experienced and for not responding appropriately to your concerns when you inquired at the front desk. This not the experience you should have had for your 40th birthday, I can empathize with your concerns. We are always so pleased when guest's select our hotel to celebrate their special occassions... More

Toronto, Ontario
Top Contributor
84 reviews 84 reviews
49 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a long weekend here at the beginning of June for some R&R with our 5 year old son. It was the perfect location, very central to Blue Mountain Village. It also provides direct access to Plunge, the indoor/outdoor water park next door, which was a bit hit with our son. There is also a nice outdoor pool for... More

Was this review helpful? Yes 1
smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

Thank you for choosing the Westin for your June Blue Mountain getaway! I'm pleased the location, upgraded one bedroom suite, and facilities met your expectations and that your son really enjoyed Plunge!. We appreciate your review and thank you for your recommendations. More

Toronto
Top Contributor
60 reviews 60 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

A mini weekend away to attend an event nearby, we managed to get one of the last rooms at the Westin on a very busy August weekend. (Uh oh, I've had THAT happen before). 5-star experience all the way, from a friendly and efficient check-in (thanks Sarah!) to a spotlessly clean suite overlooking Blue Mountain. Super comfortable beds, full kitchen... More

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smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

Thank you for mentioning one of our associates by name, you can rest assured I will share your thank you with Sarah and let the room attendants know your favorable comments in regards to a spotless guest room! We hope to welcome you back in the near future and with luck for more than one night! More

Vaughan, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Westin Trillium is a beautiful resort, with lovely staff that will accommodate you with any request that you may have. The only downfall I would say is that this hotel is more of a family hotel than for couples looking for a get-away weekend for some relaxation. Children screaming, crying, running all over the place, that we could not enjoy... More

Was this review helpful? Yes 1
smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

Thank you very much for joining us at the Westin and for your review. I am pleased you found the resort beautiful and our associates accommodating. Based upon these two items I would ask that you please give the hotel a second chance but please visit during a time period that is not a school holiday. July, August, Christmas Break... More

Calgary, Alberta, Canada
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was neat, very modern chic, comes a bedroom on suite that is shared with a living area and kitchen. Very thing inside was clean and of quality and we were impressed. Our room also face the lake/pond/village so highly recommend you request this but keep in mind the village has restaurants and bars that are opened late but... More

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smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

I am pleased to learn that we impressed! Our team takes great efforts to ensure we are meeting expectations, so your comments are truly appreciated. Thank you for taking the time to provide your review. More

Toronto, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My family (husband, 5 y.o and 3 y.o) and I stayed at the Westin for 2 nights. We were able to check-in at the designated 4 pm time, and my request for a village view was honoured. The check-in staff were very friendly and courteous. It was our first time at this hotel, and were pleasantly surprised by the room,... More

Was this review helpful? Yes 1
smann, General Manager at Westin Trillium House Blue Mountain, responded to this review

I will ensure your thank you to the lovely staff is shared with all our associates. Thank you for your review and although I am pleased that our associates, guest room, location, beach and pool met your expectations I am disappointed to learn that your coffee maker had not been emptied. This most definitely should not have been missed and... More

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Additional Information about Westin Trillium House Blue Mountain

Address: 220 Gord Canning Drive, Blue Mountains, Ontario L9Y 0V9, Canada
Phone Number:
Location: Canada > Ontario > Grey County > Blue Mountains
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Trillium House Blue Mountain 4*
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Also Known As:
Westin Trillium House Blue Mountain Hotel Blue Mountains
Westin Collingwood
Westin Trillium Hotel Blue Mountain
Collingwood Westin
Westin Trillium House Blue Mountain Blue Mountains, Ontario

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
The Westin Trillium House, Blue Mountain, just two hours northwest of Toronto is nestled between the shores of Georgian Bay and the heights of the Niagara Escarpment. ... more   less 
Number of rooms
224

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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