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Mountain Springs Resort and Conference Centre

RR 3 Blue Mountain Road, Blue Mountains, Ontario L9Y 3Z2, Canada
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Mountain Springs Resort and Conference Centre
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Ranked #7 of 8 Hotels in Blue Mountains
A recent review
3 of 5 stars reviewed 5 weeks ago
sunlovingfam Ontario, Canada
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118 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We traveled as a family of four (kids aged 8 and 10) to Mountain Springs Resort for 5 nights during March Break. We normally stay at a condo right in the Village at Blue Mountain Resort, but because we needed to bring our dog with us this year, we instead opted for pet friendly Mountain Springs Resort. There was a... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

I totally agree with every comment made about poor maintenance and noise issues. If you do not like that then you should really just go stay with the rest of the posers down at the Village. I've stayed here with my family many times and it's totally fine. It's not he Hilton or the Ritz but it's clean, the staff... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 15, 2015 via mobile

Arrived to check in only to be told that they weren't processing until 3pm, however to expedite the process they suggested to do the paper work then come by at 3pm to pick up the key code. Sounds great right? Well we go at 3pm only to wait in line for 40mins! The line extended outside! The front staff looked... More 

Was this review helpful? Yes 3
Toronto, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 15, 2015 via mobile

The electric fire place advertised on the website was broken and they were not able to fix it. It is way below standard and it's not worth $300 per night. It is 5 minutes driving away from the village. Bathrooms were ok. But sofa bed is only enough for an adult. We were on 2nd floor of lodges and stair... More 

Was this review helpful? Yes 2
San Francisco, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 20, 2015

This is hardly a resort... Very run down. The room (or "deluxe suite" in their parlance) is in need of a paint job, and new/cleaner furniture as multiple people here have remarked. The "suites" are much more cramped than the pictures would suggest. The kitchen is adequately stocked but very tired. The bed/bedding are marginal. Despite making us sign a... More 

Was this review helpful? Yes 1
Guelph
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 5, 2015

Stayed last weekend in a unit with a bedroom and loft. Obviously a rental only. The furniture, beds and all appliances were all very substandard. Paint peeling off walls, light bulbs burned out, closet doors both broken, no phone and no front boot mat. Positive, shower was good. Very disappointing for $300 a night.

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 2, 2015

I stay at this resort - using one woman who owns a few suites there - all of her suites are upgraded .. & its decorated beautifully. Open concept 1 bedroom with kitchen & patio - usually in the area of "9" at the end of the resort. I love this place. Good cabins from the woman i use -... More 

Was this review helpful? Yes 1
Lodgesatbluemountain, Owner at Mountain Springs Resort and Conference Centre, responded to this review

Thank you for your review and thank you for your continued business. I thought I would clarify one point. While you have rented your condo through a private owner, many of the front desk services are not available to guests of owners who choose to rent privately and do not rent through the onsite management company. Those owners do not... More 

Huntsville, Canada
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 30, 2014

Stayed here before but has gone downhill since Rented 3 rooms, serious cash All rooms needed serious cleaning and paint Not enough staff at front desk, dining room or cleaning staff Check in 4:00 - clean linens delivered at 11:00 pm Rooms are decent, a little higher than Toronto prices

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Toronto
2 reviews
5 of 5 stars Reviewed December 8, 2014

Stayed here for a weekend with a few other families. The place was huge but still felt homely. We all brought our own pots and pans to cook but that wasn’t necessary. They had anything and everything you could think of. The place had nice views all around as it is so close to the village. The kids had so... More 

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Ajax, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

Had an amazing time with Friends! Chalet was clean and close to the village. We rented one of their prestige chalets and by far exceeded our expectations! The place had 2 entertainment rooms plus a big space in the basement with a ping pong table. The bedrooms were spacious and the washrooms were clean. There was plenty of room for... More 

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