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Cachet Crossing

Blue Mountain Resort Village | 107 Ann Heggtveit Drive, Blue Mountains, Ontario L9Y 3Z2, Canada
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Cachet Crossing
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A recent review
4 of 5 stars Reviewed August 17, 2014
TreeNSquirrel Toronto, Canada
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16 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 6, 2015

Here is a review of my stay at the renovated Cachet Crossing owned by Blue Mountain. I stayed for two nights in room 113. Pros: -Location could be good if you need access to the beginner hills -Has been renovated (though cheaply done) Cons: -Although the floors, sheets, bathroom were clean the furniture, duvet cover on the bed had "cheeto... More 

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James H, VP of Hospitality at Cachet Crossing, responded to this review

Dear Nick T, Thank you for all this valuable feedback following your recent visit to Blue Mountain Resort and the Cachet Crossing property. In an effort to clarify, with the exception of the Blue Mountain Inn, all other properties at the resort are considered condominiums, each unit has a private owner and a condominium board who in turn hires a... More 

Toronto, Canada
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed August 17, 2014

Great: Size of apartment; clean; quiet; relaxing; modern furnishings; accessibility to village Good: Lots to do in the area (though you have to pay extra for everything); pool located at main inn building So-so: No perks included with price (ie.breakfast; wifi; cleaning service); front exterior looks decrepit; sofa bed is not that comfy; value of stay during summer is only... More 

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Collingwood, Canada
1 review
2 of 5 stars Reviewed April 3, 2014

Each unit is very different, so there will be varying levels of quality of furnishings etc. - many of them are 1980's style. A) Walls are thin. You will hear others, but not so bad. B) You will hear machines all night if you face the hill. B is a deal breaker. It's madening. You hear the grooming machines, but... More 

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Travelers are raving about these Blue Mountains hotels

toronto, Canada
2 reviews
3 of 5 stars Reviewed March 17, 2014

We stayed at the cachet crossing buildings on the 2nd floor in a 3 bedroom unit. When we booked this room we thought we were getting a true ski in ski out unit but since we were on the 2nd floor, we had to put on our gear and take our equipment down a set of stairs to get to... More 

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James H, Vice President of Lodging at Cachet Crossing, responded to this review

Dear explorer747, Thank you for posting this feedback on Trip Advisor following a recent visit to Blue Mountain Resort, we appreciate your comments and regret that you did not thoroughly enjoy your stay on this occasion. Your comments are somewhat surprising, this lodging property underwent a complete refurbishment in the fall of 2013 and we continue to hear very positive... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 23, 2014

Great spot for the price perfect location right on the skil hill and nest to the village. Just far enough away to not have the noise. Stayed here many times but you really need to book the right unit and expect to take care of yourself. This is not a room service hotel, cook your own meals and save a... More 

Was this review helpful? Yes 1
James H, Vice President of Lodging at Cachet Crossing, responded to this review

Dear georgieviviane, Thanks for the flattering review, this location has always been popular with families, situated on one of our beginner hills the little ones can go out for lessons and in some cases watch from your patio window. These units are marketed similarly to that of a summer cottage, whereby cleaning services are not provided daily. We are glad... More 

Buffalo, New York
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed September 11, 2013

We stayed at Cachet Crossing for 3 days in early September. The location of Blue Mountain Village is beautiful, and the place looks great from the outside. The one bedroom condo we rented was spacious, but that's where the good things end. The staff member in the lobby gave us wrong keys to our room - TWICE. Driving back and... More 

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Alvard P, Vice President-Hospitality Services at Cachet Crossing, responded to this review

Dear I R, We thank you for this feedback; this location has been popular for many years, particularly with families of young children learning to ski. The proximity to one of our smallest learning hills, “Easy Rider”, and balconies and patio doors accessing the slope, permits parents and grandparents to monitor children from the comfort of their lodging unit. Many... More 

NY, NY
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 25, 2013

Stayed here for three days in late Aug. 2013. Clearly, we should have read the reviews before booking here. As others users have said the sofa bed is unuseable and the place is severely in need of refurbishment. The toaster was emitting sparks, the pots and pans were in bad shape, the bathroom emitted a strange and unpleasant odour, there... More 

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Alvard P, Vice President-Hospitality Services at Cachet Crossing, responded to this review

Dear Avid_traveller999, Thank you for this feedback, sadly as some units age they require more sprucing up than just a coat of paint and in the case of this particular lodging location, you stayed just prior to the ultimate facelift. The slopeside units are slated for a full refurbishment this fall, and will be received back into inventory just in... More 

Toronto
Level Contributor
94 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed August 19, 2013

We have always stayed in the village but went to book and it was full because of Wakestock going on in Collingwood. So decided to give Cachet Crossing a try. The reviews had us a bit concerned but we really loved out one bedroom condo. The unit was gigantic with a really big living room and kitchen. It was nice... More 

Was this review helpful? Yes 1
Alvard P, Vice President-Hospitality Services at Cachet Crossing, responded to this review

Dear abigllama, This is one of the most desired locations particularly in winter with access right on the beginner hill, young families enjoy the convenience, it’s nice to hear how much you liked this lodging facility. Some of these facilities are not as current in style and décor as some of the newer buildings in the Village; it’s a matter... More 

Toronto, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 7, 2013

This is the second time that we have been to Blue Mountain and we wanted to rent a condo this time to make out lives a little, our experience was mixed, both good and bad. To start off, when making the reservation I had requested an early booking (I was aware that this is not guaranteed), when we arrived early... More 

Was this review helpful? Yes 1
Mississauga, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 26, 2012

We rented a 2-bedroom slopeside condo (Cachet Crossing @ Blue Mountain Inn) for 5 days on Christmas break in Dec 2012. The size was good for our family, as we were able to put 3 little kids across one queen bed, a senior and a teenager in their 2 twin beds in the other bedroom, while two parents occupied the... More 

Was this review helpful? Yes 1
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