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Miyajima Grand Hotel Arimoto

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364 Minami-machi, Miyajima-cho, Hatsukaichi 739-0522, Hiroshima Prefecture
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1 room 1 adult
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213 Reviews from our TripAdvisor Community

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Vancouver, Canada
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The food was perfect! I was so impressed that I tried the raw fish and loved it (never liked raw fish before)! Staff were friendly but really need to improve their English. It was very difficult to communicate. We tried to get a non-smoking room but they didn't differentiate smoking and non-smoking. They did try to help and brought an... More 

Helpful?
Thank nextstopheaven
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 3, 2015

I had three days trip in Hiroshima and spent one night at Miyajima. The hotel facility is great with the clean front, various local goods, amazing hot spring and restaurants. The stay was including one dinner and one breakfast. Since my dad can't eat fish, I asked them to change the menu in advance. It's not surprise that they changed... More 

Helpful?
Thank Lynn G
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear Lynn G Thank you for visiting the Miyajima Grand Hotel Arimoto and thank you very much for your various advice. Thank you very much for your various advice. From Miyajima Grand Hotel Arimoto More 

Los Angeles, CA
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 23, 2015

Very satisfied with our stay here. The location is ideal. Just a short walk from the Itsukushima Shrine. The staff was extremely helpful and friendly. The dinner was fresh and tasty. Will definitely recommend this hotel for anyone who wants to visit Miyajima Island.

Helpful?
Thank baglady12
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear baglady12 Thank you so much for staying with Miyajima Grand hotel Arimoto and taking time the to post review. Our hotel is located at tha back of Itsushima Shrine in Miyajima Island, where traveler can easily access to major sightseeing place in Miyajima. And our cuisine is a traditional kaiseki Japanese-style. Our chef (Nakamura) keeps his eyes to bring... More 

East Horsley, United Kingdom
Level Contributor
105 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed August 12, 2015 via mobile

After touring Japan this was the first place we went where there was actually a bed and what a welcome sight that was. The first room we were given smelt vary badly of cigarette smoke. A quick word with Reception and we were upgraded free of charge to a suite. Only a few staff in the hotel speak English and... More 

Helpful?
Thank Mark W
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear Mark W Thank you for visiting the Miyajima Grand Hotel Arimoto. We apologize that we had some cigarette smell in the room , and you didn’t satisfy our meal. We will give you carefull attention about the cuisine , And we are determined to continue to improve our services. From Miyajima Grand Hotel Arimoto More 

Miami, Florida
Level Contributor
3 reviews
1 of 5 stars Reviewed August 11, 2015 via mobile

Bad bad place. Not a word of English. It s not a Riokan, it's not an hotel. The rooms smell cigarettes. Even if you ask for a not smoking room. The food is not eatable. And Japanese food is so good everywhere else in the country. Bad experience. Certainly not a four stars rated hotel. But Miyajima island is beautiful.... More 

Helpful?
Thank michegh
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear michegh Thank you for visiting the Miyajima Grand Hotel Arimoto. We apologize that we had some cigarette smell in the room , and you didn’t satisfy our meal. We will do our best ,if you like , or unlike some meal, please request us. We are determined to continue to improve our services. From Miyajima Grand Hotel Arimoto More 

Paris, France
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed August 4, 2015 via mobile

A Ryokan? For the uneducated people... It is maybe a Ryokan... After Gora Kadan... It looks like a nightmare. An Hotel? What is an Hotel? A place where you room smells like a smoking corner...? Where you cannot checkin 20 minutes before... The service? No service at the front desk.. The food? Nothing eatable. You eat so well in Japan...... More 

Helpful?
Thank peojacque
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear peojacque Thank you for visiting the Miyajima Grand Hotel Arimoto. We apologize that we had some cigarette smell in the room , and you didn’t satisfy our meal. We will strive to further improve service . From Miyajima Grand Hotel Arimoto More 

Shanghai, China
Level Contributor
99 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed June 23, 2015

This was the second time that I went to Miyajima. First time was 5 years ago where I stayed in a much smaller (boutique) luxury Ryokan where I experience the charm of Miyajima. This time I also had a great time. I thought Miyajima Grand Hotel Arimoto was a grand hotel, great service and good Kaiseki dinner. However, for someone... More 

Helpful?
1 Thank mrtravelmore
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear mrtravelmore Thank you for visiting Miyajima again after 5 years! It is always our pleasure to hear that people return to Miyajima for travel. As you mentioned, our hotel is relatively large property. We are looking forward to welcoming you again in Miyajima Island. From Miyajima Grand Hotel Arimoto More 

Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 21, 2015

I really enjoyed my stay here and would happy return. The staff was very friendly and helpful and convenient shuttle bus to/from ferry. Breakfast could have been a little better but it was fine. Dinner was very nice but a lot of food, nobody could finish everything! Rooms were clean, comfortable and spacious. Most places in Miyajima are within walking... More 

Helpful?
Thank JapanPhotoGuide
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear JapanPhotoGuide Thank you for staying at Miyajima Grand Hotel Arimoto. We are glad to hear that our shuttle service was convenient for you. In fact, we are first hotel in Miyajima started to provide free shuttle bus rides for guest. We are looking forward to seeing you in the near future. From Miyajima Grand Hotel Arimoto More 

Rome, Italy
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 13, 2015

We stayed here one night and it was OK. The location is great, a few minutes walk to the shrine and the tori gate. They provide a free shuttle to the ferry, we didn't call beforehand but the shuttle was waiting there. Shuttle stops a few steps above the hotel, staff were very helpful with the luggage, they brought us... More 

Helpful?
Thank lovetoeattravel2012
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear lovetoeattravel2012 We appreciate your comment on TripAdvisor. As your mentioned, there are many things we can do to improve our property. Thank you for providing us your honest feedback and perspective. Japan is in the middle of summer right now, opposite season to your country Australia. Thank you for coming to Miyajima and Staying with us this time. From... More 

Vancouver, Canada
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 7, 2015

In my opinion, this is not a luxury hotel. It doesn't have a lot of facility except for the bath. It is still a relatively nice hotel regardless. We stayed in the traditional room, as we really wanted to truly experience Japanese culture. The dinner is elaborate and interesting; It wasn't the greatest dinner I had in Japan, but the... More 

Helpful?
Thank dunnocolor
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear dunnocolor Thank you for staying at Miyajima Grand Hotel Arimoto and also writing your precious comment on TripAdvisor. As for the breakfast, we will discuss with management team and take corrective action. We are glad to hear you have enjoyed beautiful scenery in Miyajima. Thank you for visiting all the way from Canada. From  Miyajima Grand Hotel Arimoto More 

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