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Miyajima Grand Hotel Arimoto

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364 Minami-machi, Miyajima-cho, Hatsukaichi 739-0522, Hiroshima Prefecture
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1 room 1 guest
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188 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (188)
  • Mar-May only
    (52)
  • Jun-Aug only
    (65)
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    (39)
  • Dec-Feb only
    (32)
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East Horsley, United Kingdom
Level Contributor
104 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After touring Japan this was the first place we went where there was actually a bed and what a welcome sight that was. The first room we were given smelt vary badly of cigarette smoke. A quick word with Reception and we were upgraded free of charge to a suite. Only a few staff in the hotel speak English and... More 

Was this review helpful? Yes
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear Mark W Thank you for visiting the Miyajima Grand Hotel Arimoto. We apologize that we had some cigarette smell in the room , and you didn’t satisfy our meal. We will give you carefull attention about the cuisine , And we are determined to continue to improve our services. From Miyajima Grand Hotel Arimoto More 

Miami, Florida
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

Bad bad place. Not a word of English. It s not a Riokan, it's not an hotel. The rooms smell cigarettes. Even if you ask for a not smoking room. The food is not eatable. And Japanese food is so good everywhere else in the country. Bad experience. Certainly not a four stars rated hotel. But Miyajima island is beautiful.... More 

Was this review helpful? Yes
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear michegh Thank you for visiting the Miyajima Grand Hotel Arimoto. We apologize that we had some cigarette smell in the room , and you didn’t satisfy our meal. We will do our best ,if you like , or unlike some meal, please request us. We are determined to continue to improve our services. From Miyajima Grand Hotel Arimoto More 

Paris, France
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 4 weeks ago

A Ryokan? For the uneducated people... It is maybe a Ryokan... After Gora Kadan... It looks like a nightmare. An Hotel? What is an Hotel? A place where you room smells like a smoking corner...? Where you cannot checkin 20 minutes before... The service? No service at the front desk.. The food? Nothing eatable. You eat so well in Japan...... More 

Was this review helpful? Yes
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear peojacque Thank you for visiting the Miyajima Grand Hotel Arimoto. We apologize that we had some cigarette smell in the room , and you didn’t satisfy our meal. We will strive to further improve service . From Miyajima Grand Hotel Arimoto More 

Shanghai, China
Level Contributor
96 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed June 23, 2015

This was the second time that I went to Miyajima. First time was 5 years ago where I stayed in a much smaller (boutique) luxury Ryokan where I experience the charm of Miyajima. This time I also had a great time. I thought Miyajima Grand Hotel Arimoto was a grand hotel, great service and good Kaiseki dinner. However, for someone... More 

Was this review helpful? Yes 1
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear mrtravelmore Thank you for visiting Miyajima again after 5 years! It is always our pleasure to hear that people return to Miyajima for travel. As you mentioned, our hotel is relatively large property. We are looking forward to welcoming you again in Miyajima Island. From Miyajima Grand Hotel Arimoto More 

Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 21, 2015

I really enjoyed my stay here and would happy return. The staff was very friendly and helpful and convenient shuttle bus to/from ferry. Breakfast could have been a little better but it was fine. Dinner was very nice but a lot of food, nobody could finish everything! Rooms were clean, comfortable and spacious. Most places in Miyajima are within walking... More 

Was this review helpful? Yes
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear JapanPhotoGuide Thank you for staying at Miyajima Grand Hotel Arimoto. We are glad to hear that our shuttle service was convenient for you. In fact, we are first hotel in Miyajima started to provide free shuttle bus rides for guest. We are looking forward to seeing you in the near future. From Miyajima Grand Hotel Arimoto More 

Sydney, Australia
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 13, 2015

We stayed here one night and it was OK. The location is great, a few minutes walk to the shrine and the tori gate. They provide a free shuttle to the ferry, we didn't call beforehand but the shuttle was waiting there. Shuttle stops a few steps above the hotel, staff were very helpful with the luggage, they brought us... More 

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Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear lovetoeattravel2012 We appreciate your comment on TripAdvisor. As your mentioned, there are many things we can do to improve our property. Thank you for providing us your honest feedback and perspective. Japan is in the middle of summer right now, opposite season to your country Australia. Thank you for coming to Miyajima and Staying with us this time. From... More 

Vancouver, Canada
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 8, 2015

In my opinion, this is not a luxury hotel. It doesn't have a lot of facility except for the bath. It is still a relatively nice hotel regardless. We stayed in the traditional room, as we really wanted to truly experience Japanese culture. The dinner is elaborate and interesting; It wasn't the greatest dinner I had in Japan, but the... More 

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Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear dunnocolor Thank you for staying at Miyajima Grand Hotel Arimoto and also writing your precious comment on TripAdvisor. As for the breakfast, we will discuss with management team and take corrective action. We are glad to hear you have enjoyed beautiful scenery in Miyajima. Thank you for visiting all the way from Canada. From  Miyajima Grand Hotel Arimoto More 

Rochester, Minnesota
Level Contributor
3 reviews
3 of 5 stars Reviewed June 5, 2015

I'm sure this place was amazing at one point but it is a bit date now and is not aging all that gracefully. The island is definitely worth seeing but we would not repeat this location. The rooms are worn and smell of smoke. Most of the staff are nice but the English speaking front desk staff aren't especially nice.... More 

Was this review helpful? Yes
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear Krow411 Thank you for staying at Miyajima Grand Hotel Arimoto and writing the review for us. We would like to apologize for not being able to meet your expectation, especially in regard to the smell of room and staff English level. We appreciate your honest feedback, we will take corrective action to improve the area you have highlighted. Again, thank... More 

Bellefontaine, Ohio
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 15, 2015

We had a wonderful experience at Miyajima Grand Hotel Arimoto. The service was excellent and the location was perfect to visit the Torii. We stayed in a traditional Japanese-style room and were treated to a full Japanese dinner.

Was this review helpful? Yes 1
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear acg828892 Thank you for visiting Miyajima and staying with us at Miyajima Grand Hotel Arimoto. We are glad to hear that you have a comfortable stay. We will continuously improve our service to be memorable place for guest visiting us from all over the world. Thank you for your kind comment and we are looking forward to welcoming you again... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 21, 2015

Beautiful place with a fantastic locación, few steps away of the giagant Torii of the Itsukushima Shrine, once of the three top views of Japan. The hotel requires minor maintenance details. Personnel makes an effort to provide a superior service.

Was this review helpful? Yes 1
Arimoto, 宿泊予約課 at Miyajima Grand Hotel Arimoto, responded to this review

Dear CFL2060 Thank you for coming to Miyajima, and staying with us. As you commented, Miyajima is a beautiful island, we will sustain the natural environment and provide best service and experience to guest visiting here. Thank you for your review and we are looking forward to your return. From : Miyajima Grand Hotel Arimoto More 

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