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The Westerwood Hotel & Golf Resort - A QHotel

Certificate of Excellence
4.0 of 5
1 St Andrews Drive, Cumbernauld G68 0EW, Scotland
Hotel amenities
The Westerwood Hotel & Golf Resort - A QHotel
Best prices for: 1 room 1 guest
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Ranked #1 of 3 Hotels in Cumbernauld
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
EMAR Scotland
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1,104 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scotland
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I have just returned from a 3 night stay at the Westerwood Hotel & Golf Resort. We can't praise the staff and the hotel highly enough. The hotel was lovely, the staff were so nice and helpful, the food and service was fantastic. We had a problem with the water supply in our first room (this was... More 

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Aberdeen, United Kingdom
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I stayed here recently on a 2 night business trip, must say i found the hotel & staff below par - I've had a far better experience in some premier inns! Arrival: Greeted by receptionist who clearly did not want to be there, no "hello how are you" or "did you have a pleasant trip?" courtesy greeting as most receptionists... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

surprised at mixed reviews and wanted to say how well we were treated on Friday 10th April. We arrived and were seated immediately.We had the 2 course lunch of homemade soup and fish and chips.I had a white wine and my friend a soda water and lime. I came here last November and was looked after by Shirley and Shinead.... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

Waited for the table overb45 mins then once we were prepared to order we were told there was no beef burgers, no basic white wine, order fish but no lemon for it they said.... Starters came out cold then got the biggest laugh as they brought out one of the chicken burgers on a tesco or asda morning roll the... More 

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Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear Chris 0352, Thank you for taking the time to write such a detailed review of your recent experience with us. I am sorry to read that your Sunday family meal was not to our usual standard. I will be sure to pass your comments onto our kitchen team so that these issues can be rectified immediately. I do hope... More 

Greenock, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

Just returned from a fantastic day at the Westerwood Hotel and will definitely go back again. I was a little sceptical with the spa day/afternoon tea deal we had purchased having being disappointed at other venues with 5pm/itison deals but had nothing to worry about. The treatment was fantastic ( thank you Katie and Danielle) and facilities very clean and... More 

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Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear LOUISE M, thank you for writing such a fantastic review. it is always nice to read such wonderful comments and i will make sure to pass them on to the team, especially Katie and Danielle. We can't wait to welcome you back. yours sincerely paul bray More 

motherwell
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Westerwood Fri 10th April. Had two rooms booked a double (sister + husband) and a family (myself, husband, daughter and her friend both 10). Expecting a typical family room with two double beds we were pleasantly surprised to find we had a suite! Big double room leading through to a lounge with a double sofa bed, single... More 

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Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear Azzgazza, Thank you for writing such a great and detailed review of your recent break away with us. I am glad to read that you and your family had such a lovely night with us. It sounds like the girls had lots of fun which always makes your experience that all more enjoyabe. Hopefully we will be welcoming you... More 

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

just returned from a fantastic 2day spa break at the Westerwood. The treatments were very enjoyable and relaxing. This was our 6th time returning , so that says it all. There was also an Abba tribute group which was also very entertaining. All the staff as usual were lovely ,if I had to name anyone, it would have to be... More 

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Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear weescotty10, Thank you for taking the time to write such a great review. I am glad that you had a fantastic break with us and i will be sure that Alana and Dean know of your lovely comments. yours sincerely paul bray More 

Port Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I have just arrived home from a most enjoyable 2 day Spa Break. Four of us have been going back to this hotel for many years as the staff are so friendly and the facilities are excellent. On this occasion we found Alana in the restaurant, Kimberley on Reception and Dean to be particularly attentive and helpful. Please pass on... More 

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Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear Weemac848, Thank you for writing such an enjoyable review to read. It is always nice to read great reviews from returning guests and i will be sure to pass on your thanks to Alana, Kimberley and Dean. We can't wait to welcome you back next year. yours sincerely paul bray More 

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

My wife had booked a spa day offer online , no treatments just use of the facilities.We both run a small family business so down time is very precious to us , arrived at reception Young Man on the desk very helpful and polite , great asset to the business . Proceeded to get changed and enter poolside to use... More 

Was this review helpful? Yes 3
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear Shar303, Thank you for taking the time to write such a detailed review of your recent experience with us. I am sorry to hear that your recent leisure experience with us was not as relaxing as it should have been. I can assure you that what you experienced on the day you visited is not our usual standards. I... More 

Huddersfield, United Kingdom
Top Contributor
85 reviews 85 reviews
24 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

This is another hotel I always use if I an in the area even up to 1 hour away from where I am actually going due to cleanliness of the rooms,standard of food and level of service Well worth a visit if you are in the area and easy to travel to the country or right to the heart of... More 

Was this review helpful? Yes
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear Stephen M, What a pleasure it was to read your review of your recent stay with us. I will be sure to pass on your great comments to the team. Hopefully we will be welcoming you back soon and thank you for the review. yours sincerely paul bray More 

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