We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Masyuu

654-1 Tsukiokaonsen, Shibata 959-2338, Niigata Prefecture
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Hotel Masyuu
Management photos View all
Browse nearby
Hotel Masyuu
Add Photo Write a Review

23 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    9
    12
    2
    0
    0
See reviews for
9
4
Solo
0
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (23)
  • Mar-May only
    (7)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (8)
All months
Yamagata, Japan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 24, 2015

The best Hot spring and Cuisine! The open-air bath was surprising and pleasant. I was also impressed about the soft beef steak. I still can remember the taste They have kind hospitality and it gave me good impression. I traveled all over Japan, however it was the best hotel I've ever stay. I want stay here again with my with... More 

Was this review helpful? Yes 2
masyuu, 営業ディレクター at Hotel Masyuu, responded to this review

Thank you for choosing Hotel Masyuu. We are delighted to hear you enjoyed our Niigata Cusine, Omotenashi hospitality and Onsen Roten-buro(open-air bath). With your kind words in our heart, we will continue improving our services. We look forward to seeing you and having you again here at Hotel Masyuu. Sincerely. Your "Onsen" friend Hotel Masyuu More 

Niigata, Japan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 24, 2015

Myself and 3 people stayed on April 18.19 I was able to enjoy the 6 kinds of hot springs that they have. After dinner, the foot bath was very relaxing. I have been to Tsukioka Onsen a couple of times but the hot spring of Mashu was wonderful. Within just 15mins drive there is a brewery. 3mins walk there is... More 

Was this review helpful? Yes 2
Niigata-shi, Niigata, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

Stayed @ the hotel from 1/31-2/1. First of all I have to say that the Onsen was wonderful My body kept warm from the inside even 2-3 hours later. I was thankful that they had free Wi-fi. To top it all off, the staff always kept a good smile and were really friendly I want come stay again in the... More 

Was this review helpful? Yes 1
masyuu, 営業ディレクター at Hotel Masyuu, responded to this review

Dear Shotaro0815 san Thank you very much for staying at Hotel Masyu. We are glad to hear that you enjoyed your stay. "Tsukioka Onsen" is the wonderful Onsen among other Onsen in Japan. Because of the unique combination of natural minerals,Which give the strong efficacy; keeping you warm and making your skin smooth. In addition smile and kindness at the... More 

Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 13, 2015

We went to Hotel Masyu with our family of four. The staff was able to communicate in English and Japanese and help us with the "nuances" of the Japanese onsen that were very helpful. And, though our kids now older (18,20) allowed them to truly appreciate so much more of our travel than other trips, they also wanted more. And,... More 

Was this review helpful? Yes 1
masyuu, 営業ディレクター at Hotel Masyuu, responded to this review

Dear Marguerite W san We are glad to hear that you had a safe trip back home. Thank you very much for staying at Hotel Masyu. All of us at Hotel Masyu are delighted to hear you and your family enjoyed our Onsen baths, cuisines and staffs. It was pleasure of ours to be a part of your family's memorable... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

12月に2週間でお母さんと2人友達と日本へ遊びに行く内温泉宿で泊まろうと思って月岡温泉にあるホテル摩周をお勧めされました。貸切風呂について問い合わせして、届いた返事に冬季の情報や外国人に気を付かないといけないお気遣いもいただきました。返事してくれた方は当館の庭山さんでチェックインしてから一度お会いしました。庭山さんだけではなくホテル摩周の従業員の皆さんは親切だし、笑顔溢れてくれて気持ちが良かったです。個人的には館内や部屋が綺麗だし、温泉の泉質や露天風呂の雰囲気、そして硫黄の匂いが最高です。料理は和食で豊富なお食事が食べきれないほど用意していただきました。 チェックアウトまでお気遣いいただき、本当に嬉しかったです。 すごい体験で他の人々にお勧めしたいと思います! During our Dec 2 weeks stay in Japan, we thought of staying at a Japanese ryokan with hot spring. Hotel Mashuu was strongly recommended by my friend and without much thoughts we booked a night with them. Knowing that they provide private bathroom reservation, I sent an enquiry to them. The reply I got from them not... More 

Was this review helpful? Yes 1
masyuu, 営業ディレクター at Hotel Masyuu, responded to this review
Google Translation

この度は当館ご利用いただき誠にありがとう御座いました。温泉、料理、接遇など、ご満足をいただけ何よりで御座います。当館では... More 

Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (9)
Viewed
Dining (16)
Viewed
View from room (1)
Viewed
Family/play areas (1)
Viewed
Other (18)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Shibata
Hotel Nikko Niigata
#2 of 76 in Niigata
4.0 of 5 stars 297 reviews
Iwamuro Onsen
Yumotoya
Yumotoya
#33 of 76 in Niigata
4.0 of 5 stars 13 reviews
Hotel Okura Niigata
#6 of 76 in Niigata
4.0 of 5 stars 188 reviews
Show Prices
Show Prices
Show Prices
Seifuen
#4 of 21 in Shibata
4.0 of 5 stars 30 reviews
Tsukioka Onsen
Hotel New Akebono
Hotel New Akebono
#3 of 6 in Shibata
3.0 of 5 stars 10 reviews
Senami Onsen
Sunset Inn Shiomiso
Sunset Inn Shiomiso
#1 of 20 in Murakami
4.0 of 5 stars 56 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay