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169 Bessho Onsen, Ueda 386-1431, Nagano Prefecture
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72 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Japanese first
  • Swedish first
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14 reviews 14 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 29, 2014

This was an amazing ryokan. A 100 yr old building beautifully restored with heavenly gardens. The service and cuisine was impeccable. The onsens were lovely including a small outdoor bath. More than anything the warmth of the hospitality and gourmet local cuisine was well worth the expense. Walking distance from the sweet little station of Bessho Onsen and the the... More 

Was this review helpful? Yes 3
Tokyo, Japan
20 reviews 20 reviews
20 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed September 22, 2012

At the moment we entered the room #26 after checking-in, we were shocked with the status of our room. Its windows and walls were dirty, water tubs were rusted, private ‘Onsen’ room seemed not well-attended and so on. Any customer, who expects common-sence-level of cleaness in such a prestigious Ryokan (authentic Japanese ‘Onsen’ hotel), would claim against such a poor... More 

Was this review helpful? Yes 4
La Mesa, CA.
Top Contributor
122 reviews 122 reviews
26 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed August 7, 2012

We spent two nights at this inn/hotel. I do not know how much English is spoken as I muddle along in Japanese and my wife is Japanese. Rooms were large, well kept, straight out of the early Taisho Era (1912-1925), Food, dinner served in the room, breakfast in a very nice dining room were excellent. One of if not our... More 

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 19, 2011

Rooms might need some refurbishment and in winter, the bathroom can get really cold. But nothing that wouldn’t make your staying there unpleasant. On the opposite, the staff is very friendly and the garden very beautiful. Dinner was served in the room, but breakfast not. Nevertheless, I think this is something they decide on the previous day, depending on how... More 

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 10, 2010

My husband and I do not speak Japanese but visited Hanaya with our daughter who does. I don't know if there is English-speaking staff, but imagine we could have muddled our way through with a phrase book or two. We stayed in a room (actually a large 3-room suite) with a private hotspring bath. The rooms and the views from... More 

Was this review helpful? Yes 4
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Additional Information about Hanaya

Address: 169 Bessho Onsen, Ueda 386-1431, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Ueda > Bessyo Onsen
Price Range (Based on Average Rates): $$$
Number of rooms: 43
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Also Known As:
Hanaya Ueda, Japan - Nagano Prefecture

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