Hilton Odawara Resort & Spa (Japan) - Hotel Reviews

Also Known As:: Hilton Odawara Hotel Odawara; Hilton Odawara Resort And Spa; Hilton Odawara Hotel; Hilton International Odawara; Hilton Odawara; Odawara Hilton

Address: 583-1 Nebukawa, Odawara, Kanagawa Prefecture 250-0024, Japan

Phone Number:

Region: Japan > Kanto > Kanagawa Prefecture > Odawara

Amenities:

Beach Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #1 of 12 hotels in Odawara

Price Range: $$$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Travel to the Hilton Odawara Resort & Spa, just 60 miles west of Tokyo, in the Hakone mountain's foothills. It's just 30 minutes by train to Tokyo's business district and 90 minutes by car to Haneda Tokyo airport. Courtesy transport runs weekdays to Odawara train station and shops, 2.5 miles away. ... more less

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Jsbpgh

Contributor

14 reviews

9 hotel reviews

Reviews in 14 cities

3 helpful votes

“Beautiful - somewhat isolated”

Reviewed May 2, 2013

I stayed here rather than in Tokyo the night before visiting Hakone. The facility is situated in a beautiful setting. The rooms are very nice. I was one the very few westerners staying here. Most of the guests seemed to be there for a family or spa vacation. My experience in Asia is that the staff at high end hotels... More

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Thank you very much for your staying at the Hilton Odawara Resort & Spa, and we are pleased to hear that you were satisfied with your overall stay with us. We appreciate your comments on the Trip Advisor. I will personally pass on your compliment to our service staff. Since your satisfaction is extremely important to us, we all are... More

Christian J

Zushi, Japan

Senior Contributor

33 reviews

19 hotel reviews

Reviews in 17 cities

16 helpful votes

“First Visit and Will Return!”

Reviewed April 22, 2013

We wanted to try something the opposite of Tokyo/Yokohama and decided on the Hilton Odawara Resort and Spa primarily due to the many family activities available on-site. The hotel is easily accessible from Nebukawa Station on the JR Tokaido Line. Just exit the station and the free shuttle bus will greet you outside...you can't miss it and the schedule is... More

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. I would like to express my sincere appreciation to your very valuable comment. I am pleased to hear that you were satisfied with your overall stay with us and I will certainly share your warm comments... More

Grayson99

Cape Town Central, South Africa

17 reviews

13 hotel reviews

5 helpful votes

“lovely resort”

Reviewed April 16, 2013

We enjoyed staying here as it caters for all tastes. The rooms are nicely decorated and very clean. All rooms have a lovely sea view. There are great facilities too so suitable for all ages. The breakfasts were lovely - literally had a million options and you could get eggs made by a chef. Only bad experience was the buffet... More

Thank you very much for your staying at the Hilton Odawara Resort & Spa. I would like to express my sincere appreciation to your very valuable comment. I am pleased to hear that you were satisfied with your overall stay with us and I will certainly share your warm comments with our team members. We will continue our best efforts... More

takamidayon

Hong Kong, China

1 review

“Beautiful hotel & excellent place for relaxation”

Reviewed March 19, 2013

Absolutely gorgeous hotel tucked away in the mountains of Odawara. Great location - just 10 or 15 minutes from Odawara station by either taxi or hotel's complimentary shuttle. Spacious room with stunning view of the ocean where I was able to take in the fresh air from the balcony. Hotel is located on a big plot of land where you... More

Thank you for staying at the Hilton Odawara Resort & Spa and my sincere appreciation to your comments on the Trip Advisor. I am very pleased to hear that you were satisfied with your overall stay and your recent stay with us exceeded your expectations. I will certainly share your warm comments with our team members. Moreover all our team... More

Jennifer R

New Zealand

Reviewer

4 reviews

Reviews in 2 cities

2 helpful votes

“Disappointing food”

Reviewed February 28, 2013

The view from the hotel room overlooking the sea is splendid and the extensive baths/whirlpools/indoor and outdoor pools are wonderful. But this hotel is located 25 minutes away from the Odawara train station and downtown and you really need a car to stay here. A shuttle goes back and forth every hour but only from 0800-1800. The hotel has no... More

Was this review helpful? Yes 1

Dear Guest, Thank you for your valued feedback about your recent stay at Hilton Odawara Resort & Spa. I am sorry to read that we didn’t meet your expectations on this occasion. Our Food & Beverage facilities aim to cater for a wide variety of guests and I apologise that our buffet selection was not to your liking and that... More

Dian M

Tokyo, Japan

36 reviews

16 hotel reviews

13 helpful votes

“Perfect place to recharge”

Reviewed January 24, 2013

I stayed here two times in the last 12 months. Both experience was fabulous. First, my family and I stayed in one of the individual bungalow. The pick and drop by mini car itself already an entertainment. The bungalow sofa in living room is bit old and outdated, otherwise everything else was perfect. View from the window and balcony toward... More

Dear Hilton Odawara Guest, I would like to express my sincere appreciation that you stayed at the Hilton Odawara Resort & Spa and took time to send us a warm comment through Tripadvisor. I am very pleased to hear that you were satisfied with your overall stay and your recent stay with us exceeded your expectations. I will certainly share... More

JJbridget

3 hotel reviews

Reviews in 11 cities

7 helpful votes

“Amamzing!”

Reviewed November 18, 2012

By far this is the nicest hotel I have ever stayed in. It was such a peaceful stay, and the pool area was gorgeous. They had many more activities that I did not have time to participate in such as a bowling alley and a driving range. They had their own chapel which was beautiful all by itself but one... More

Greetings from Hilton Odawara Resort & Spa. Thank you very much for your staying at the Hilton Odawara Resort & Spa, and we are pleased to hear that you were satisfied with your overall stay with us. We appreciate your comments on the Trip Advisor. I will personally pass on your compliment to our service staff. Since your satisfaction is... More

Exergy

Albany, New York

19 reviews

Reviews in 12 cities

4 helpful votes

“Hilton Spa Japan - WOW”

Reviewed November 13, 2012

This hotel is beautiful and it has a pool area like I have never seen in my life. It's a bit expensive but I really hope to visit this hotel again someday - with my wife. This hotel has a free shuttle from Odawara Station. From there you can go to Hakone Open Air museum and up to the gorge.

Greetings from Hilton Odawara Resort & Spa, Thank you for your comments and let me first say I was delighted to read you would like to come back again to Hilton Odawara Resort & Spa with your wife and took time to send us a warm comment through Tripadvisor. Great that you enjoyed our service and facilities inclusive of the... More

MisterPugz

Odawara, Japan

Top Contributor

78 reviews

26 hotel reviews

Reviews in 27 cities

36 helpful votes

“Service, location and cleanliness disappointed”

Reviewed August 21, 2012

Somewhat hard to believe this is the "best resort in Japan"... The location is not bad, but not especially convenient to either Hakone or to Odawara, compared to the many alternatives. The hotel is somewhat dated but has generally well-maintained in its gardens and public areas. A major exception to this was the carpet in the first floor dining area,... More

See 3 more reviews by MisterPugz for Odawara

Dear Guest, Thank you for your feedback about your Food & Beverage experience at the Hilton Odawara Resort & Spa, and of course your other comments about the hotel. We have shared your valued opinion with our team and we are committed to making ongoing improvements to our product, service, and staff training, ultimately ensuring that we meet the expectations... More

Ruby036

Yokohama, Japan

2 reviews

“A huge thanks to my Hilton Odawara Family”

Reviewed August 13, 2012

A big thanks to all the staff for making my birthday as pleasant and memorable as possible. I was really moved and touched by the wonderful gestures of your staff. Special thanks to the ff: 1. Kosaka san /Front desk - for the beautiful flowers and corner room at the 11th flr. 2. Funatsu san/ Restaurant- for the delicious birthday... More

Dear Guest, Thank you for your loyal patronage to the Hilton Odawara Resort & Spa, and so glad you were able to experience our authentic Hilton hospitality for your birthday. I would like to express my sincere appreciation to your very valuable comment. I am pleased to hear that you were satisfied with your overall stay with us. Your kind... More

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Hilton Odawara Resort & Spa Hotel

Hilton Odawara Resort & Spa

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