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Hilton Odawara Resort & Spa

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583-1 Nebukawa, Odawara 250-0024, Kanagawa Prefecture
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1 room 1 adult
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Hilton Odawara Resort & Spa
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756 Reviews from our TripAdvisor Community

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2 reviews
3 of 5 stars Reviewed 4 weeks ago

My family had gotten off a bullet train to get to Odawara where we were picked up at the Hilton bus stop stand. The bus driver was very time efficient and was not as welcoming as we expected. Reception were very polite and but took a while to give us our room key. The hotel is quite busy as locals... More 

Helpful?
Thank Albertine T
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa and my sincere appreciation to your comments on the Trip Advisor. pleased to hear that you were satisfied with your overall stay and your recent stay with us exceeded your expectations. I will certainly share your warm comments with our team members. Moreover all our team members We apologize... More 

Hong Kong, China
Level Contributor
60 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed December 24, 2015

Stayed here over the weekend - overall a very good experience Pros: -Staff arranged car pick up from Haneda airport to hotel which went smoothly, and the staff greeted us and helped booked dinner for us during our stay there -Rooms. I believe they have been recently renovated and are in very good shape. Excellent views of the sea and... More 

Helpful?
Thank zwgc2
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. Great that you enjoyed our service and facilities inclusive of our location the magnificent view overlooking Sagami Bay. Rejuvenate in the Bade Zone in one of the hydrotherapy hot spring pools. Swim lengths in the 25-meter... More 

Singapore
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed December 14, 2015 via mobile

Stayed at this fabulous hotel for 3 nights and thoroughly enjoyed ourselves. This hotel has so many things to keep you occupied. The rooms were recently refurbished and offered fantastic views and space. The amenities in the room were great. The pillows soft and large, and the beds soft and inviting. Every morning, the view offered us a delight. We... More 

Helpful?
Thank KevinSingapore
Hotel R, Hilton Odawara Resort &Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you very much for your staying at the Hilton Odawara Resort & Spa. I am very pleased to hear that you were satisfied with your overall stay and your recent stay with us exceeded your expectations. I will certainly share your warm comments with our team members. Moreover all our team members promise that we continue making the best... More 

Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 16, 2015

We spent our 21st wedding anniversary in this beautiful hotel. The room we had consists for twin beds plus attached tatami room. It is about 1.5 hours by car from Tokyo Shinjuku. We rented a car from Nissan Car rental with GPS and it was a pleasant drive to Odawara. The first thing we did was to soak in the... More 

Helpful?
Thank Karl W
Hotel R, Hilton Odawara Resort & Spa  at Hilton Odawara Resort & Spa, responded to this review

Congratulations on your 21st wedding anniversary and thank you for choosing the Hilton Odawara Resort &Spa for such a special occasion! We are very pleased to hear that you were satisfied with your overall stay with us and exceeded your expectations. I will certainly share your warm comments with our team members. We will promise that we continue making the... More 

Dhahran, Saudi Arabia
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 16, 2015

We stayed at this hotel for one night which was October 23. We were two adult persons, stayed at a Twin Bed room. Hotel is about thirty minutes’ drive from Train station. Room size is below medium, No extra space to move around the room. Iron Board is half size the regular ones (Its height is 30 CM or 12... More 

Helpful?
Thank AABDHAHRAN
Hotel R, Hilton Odawara Resort & Spa  at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort &Spa. I am very pleased to hear that you were satisfied with your overall stay and your recent stay with us. I will certainly share your warm comments with our team members. Moreover all our team members promise that we continue making the best efforts to provide the Hilton hospitality. More 

Tsukuba, Japan
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 26, 2015

I had the great pleasure of returning to the Hilton Odawara Resort & Spa this month, and it was every bit as wonderful as I remembered! From the moment I checked in, the staff were helpful and welcoming, and the service remained at the highest level throughout our stay. Aziz-san was especially hospitable and even arranged for us to have... More 

Helpful?
4 Thank kristiecollins
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you very much for staying at the Hilton Odawara Resort & Spa, and we are pleased to hear that you were satisfied with your overall stay with us. I am glad to read that our team were able to show you their usual generous Japanese hospitality. Thank you for choosing to stay at Hilton Odawara Resort & Spa. We... More 

Kamloops
1 review
5 of 5 stars Reviewed October 16, 2015

My husband and I traveled with 10 months old baby and stayed one night there. We were greeted with a great smile as soon as we arrived at the front door. We were upgraded to Japanese Western Room with a view of the ocean upon check in. It consists of regular Western style 2 x double beds and Japanese Tatami... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Fly-higher
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for choosing to stay at Hilton Odawara Resort & Spa. I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue... More 

Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 12, 2015 via mobile

A great resort with all the facilities. Great food great in house shop and what a location. The pool was huge and very interesting. The in house onsen was nice with a great outdoor bath. A short drive from the station but they have free pickup and drop. The rooms are nice with a great ocean view. Great place for... More 

Helpful?
Thank Shashibhushankhandelwal
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you very much for staying with us at the Hilton Odawara Resort & Spa. We would like to also thank you for all of your nice comments about our hotel and also the valuable information for the other customers. Pamper yourself in the spa featuring 11 hydrotherapy hot spring pools. Swim laps in the 25-meter indoor pool or soak... More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 10, 2015 via mobile

I was near Fuji Mt (Hakone) looking for a Ryokan, but this was a holiday weekend in Japan so everywhere was sold out. I finally tried online and I got a room just to "not be a homeless for the night", I thought. My surprise was enormous. The hotel is really a resort. The Spa is huge. 3 floors with... More 

Helpful?
1 Thank Adrian G
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for your generous post and we are glad that you enjoyed your stay at Hilton Odawara Resort & Spa and that you were able to enjoy our room and facility. Relax at Hilton Odawara Resort & Spa. In a beautiful setting between the Hakone foothills and Sagami Bay, the hotel is located only 60 minutes from the bustling... More 

Walkern, United Kingdom
Level Contributor
186 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed October 9, 2015

I hadn't booked in advance an on arrival in Odawara late one night with a storm coming in I found this hotel on Expedia. As I really needed somewhere I put the price down to experience and took a taxi the 15 minutes up to the hotel. The hotel is lovely and big with lots of facilities. My room was... More 

Helpful?
Thank Gary T
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for taking the time to provide us with your feedback. We are glad that you enjoyed your room and the location of the hotel and complimentary shuttle service. Take the complimentary shuttle service to Odawara train station, available on weekdays, for easy access to the capital. This feedback is very valuable to us, as we all strive to... More 

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