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Hilton Odawara Resort & Spa

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583-1 Nebukawa, Odawara 250-0024, Kanagawa Prefecture
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Hilton Odawara Resort & Spa
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Hilton Odawara Resort & Spa
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603 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed as a HHonors Gold received an slight upgrade from a base room to a refurbished corner room. HHonors Gold members received priority check-in (although there was no line at the time, but nice to sit down). Our room was on the smaller side but comfortable (no small that the usual in Japan). The main clientèle were Japanese so this... More 

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Voorhout, Zuid-Holland, Netherlands
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Will be checking out today, after a weekend stay in between a 2-week business trip in Japan. Nice resort just a mere 60 minutes outisde of Tokyo. On the hills with wonderful ocean views. Excellent spa, pool and fitness & sports facilities. Just what one needs for a relaxing weekend. Excellent breakfast and dinner buffets, but with associated 5* prices,... More 

Was this review helpful? Yes 1
Hong Kong Region, China
Top Contributor
107 reviews 107 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property was a good base for visiting Tokoyo and Mt Fuji area while also providing entertainment on site. The hotel has beautiful walking grounds in which you can orange orchards, cherry blossoms, waterfalls, forest, mountains, ocean, even the high speed train. The property also has a large spa facilities, indoor/outdoor pools, indoor tennis, mini golf, bowling, children's activity room,... More 

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Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. We appreciate your comments on the Trip Advisor. We are delighted that you enjoyed our location. Hilton Odawara Resort & Spa set in a stunning location between the foothills of the Hakone Mountains and Sagami Bay.... More 

Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Regretted booking a cottage instead of 2 double rooms in the hotel wing. Guess the rooms in the hotel wing would be much better. Only one toilet and one bathroom for four guests is insufficient. Felt like staying in a chalet instead of a 4* hotel. Room amenities were very basic, nothing to shout about. Overall, disappointing.

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Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying with us and taking a moment to share your experience on Tripadvisor. It is truly disappointed to learn that your recent stay with us was not up to your expectations. As you described, our rooms have only 1 toilet and 1 bathroom which I believe very standard setting of rooms. Additionally, our onsen both inside and... More 

2 reviews
2 of 5 stars Reviewed 3 weeks ago

We were here for two nights with our family. Before this we stayed 4 nights in the Hilton in Tokyo which was perfect. We arrived and were shown our rooms, recently refurbished, 2 seperate mattresses on an elevated floor (no beds underneath). We were disappointed by this, two loose mattresses, in a tiny room (half the size of the one... More 

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Hotel R, HIlton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying with us and taking a moment to share your experience on Tripadvisor. First of all, please accept my sincerely apology for your unpleasant experience with our newly renovated rooms & beds which we have many positive feedback from local & international guests due to mix of Japanese & western sytle. Speaking of Tatami mat, strong smell... More 

Jakarta
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A mere 30 minutes Shinkansen ride from Tokyo Shinagawa station, it gets youto a little town of Odawara. Hilton has a complementary 20 minutes ride to the hotel. It is located up on à hill with oceanview. Room is big (deluxe Japanese twin room). newly rennovated so all still new and nice. The hotel has a bowling place, kids area,... More 

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Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

I would like to express my sincere appreciation to your valuable comment for the Hilton Odawara Resort & Spa. I would like to express my sincere appreciation to your very valuable comment. Hilton Odawara Resort & Spa, set in a stunning location between the foothills of the Hakone Mountains and Sagami Bay. Ride the 20-minute free shuttle bus to Odawara,... More 

Osaka, Japan
1 review
5 of 5 stars Reviewed 4 weeks ago

We are fond of this hotel being able to play Tennis any time if the court is available. View of the ocean is good and after renovating the room, it's very clean and comfortable. SPA and pool is also very good.

Review collected in partnership with Hilton Hotels & Resorts

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Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. I am pleased to hear that you were satisfied with your overall stay with us and I will certainly share your warm comments with our team members. We will continue our best efforts to provide the... More 

Tokyo, Japan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We are a family of 5 (kids ages 7, 2 and 1) and we had a Japanese Western suite which was great. We had a crib brought for our 1 year old. The room had 2 extra large twin beds that my husband, myself and my 7- and 2-year olds slept on. In addition, there was a tatami room that... More 

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Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa and very pleased to know that you enjoyed your stay with us. I am pleased to hear that you & all the families enjoyed your stay with us and I appreciate your kind words about our stunning panoramic ocean views from the room, outdoor onsen and hot spring pools.... More 

Pasadena, California
2 reviews
5 of 5 stars Reviewed March 30, 2015

This hotel is phenomenal. First, the staff are amazing, friendly, and extremely helpful. The hotel itself has everything you would want for a traveling family. Bowling alley, karaoke rooms, arcade. The pools are tremendous. Well-heated, huge, and there is even an heated outdoor pool that felt terrific with the cool March air. The location is on a hillside with wonderful... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. I am very pleased to hear that you were satisfied with your overall stay and your recent stay with us exceeded your expectations. I will certainly share your warm comments with our team members. Moreover all... More 

Riyadh
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 26, 2015

Hotel is typical of a large chain; grounds were beautiful - flowering cherries and magnolia bushes beautiful when we were there, but hotel is little off the beaten track and caters for large tour groups. Hotel provides free shuttle service to/from a couple of train stations, but if you want to be near/in the centre of Odawara this hotel is... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. Hilton Odawara Resort & Spa is set in the Hakone foothills - part of the breathtaking collection of natural landmarks that make up Fuji-Hakone-Izu National Park. Visit the Hakone Shrine and enjoy a unique experience at... More 

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