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All 12 Odawara hotels

Hilton Odawara Resort & Spa

4.0 of 5 Hotel   |   583-1 Nebukawa, Odawara, Kanagawa Prefecture 250-0024, Japan
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Hilton Odawara Resort & Spa
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Ranked #1 of 12 hotels in Odawara
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
AussiExpatinHongKong Bangkok, Thailand
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425 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Bangkok, Thailand
Top Contributor
60 reviews 60 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stopped off here for two days on our way Kyoto and Hiroshima. It was a great place to base ourselves and do the day trip out to see Fuji via the pirateship on lake Ashi. The resort was great. Set in the hills,with crisp mountain air. We loved the onsen and water facilities, and my son loved the kids... More

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Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. Since your satisfaction is extremely important to us, we all are committed the best quality of service along with the Hilton Hospitality. I enjoyed meeting you and hope we can welcome you again one day. More

Terrigal, Australia
Contributor
16 reviews 16 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Recently stayed 2 nights at this beautiful resort. Set in the mountain area you feel as if you are at a health resort. About 20 minutes out of town by hotel shuttle bus from the station, it is still very handy because there is also a very frequent shuttle bus to/from the local station. The rooms are a little dated... More

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Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. I will personally pass on your compliment to our service staff. Since your satisfaction is extremely important to us, we all are committed the best quality of service along with the Hilton Hospitality. Our hotel has... More

Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Yes, it is a great place if your kids are dead tired (like mine) of sight seeing, temples, your 1001 shots of cherry blossoms, running after you in the crowded metros and trains. They will have fun with the Hotel amenities, from the great indoor and outdoor pool to bowling, arcade and Kareoki rooms. But there are serious flaws with... More

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Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. It was great to read your very positive comments on the service and various aspects of the product. We certainly aim to use excellent service to differentiate our hotel from others! We will continue our best... More

Louisville
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 4, 2014

We stayed here in February, not the kindest month, and it was still a gorgeous resort with many amenities. The grounds are impeccable, the staff extremely conscientious, and the mineral spring pool to die for (especially in the outdoor part, breathing in the chill February air). One of the best parts of our stay here was the supper buffet. Don't... More

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Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you very much for your stay at the Hilton Odawara Resort & Spa, and we are pleased to hear that you were satisfied with your overall stay with us. I am very pleased to hear that you were satisfied with your overall stay and your recent stay with us exceeded your expectations. I will certainly share your warm comments... More

The Hague
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 18, 2014 via mobile

Stayed here for some pampering with a friend. The spa is absolutely wonderful. Such choice in different warm baths, sauna and steamrooms. The onsen is definitely worth a try, particularly the outdoor part. Where other than Japan can you enjoy a moonlit soak in a natural bath in the middle of winter? The stone spa (which you need to pay... More

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Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

Thank you very much for your staying at the Hilton Odawara Resort & Spa. I would like to express my sincere appreciation to your very valuable comment. I am pleased to hear that you were satisfied with your overall stay with us and I will certainly share your warm comments with our team members. We will continue our best efforts... More

Chennai (Madras), India
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 23, 2014

I loved every moment of the stay...great location...great facilities...good food...warm pool was good.The staff was very helpful,the view from the room was excellent.The moment I stepped onto the balcony, I was fighting with strong wind.Great exprience.

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Hotel R, Heinrich Grafe - General Manager at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. I am very pleased to hear that you were satisfied with your overall stay and your recent stay with us exceeded your expectations. I will certainly share your warm comments with our team members. Moreover all... More

fujisawa, Japan
1 review
4 of 5 stars Reviewed January 11, 2014

we enjoyed spa and pool. My hasband is sicked on right leg and right arm, so warm pool was good to walk for him. I want to play pata-golf ,but we have not time ,so we cann't play pato-golf. It is disappointing. I want to play pata-golf at next chance.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

Thank you very much for staying with us at the Hilton Odawara Resort & Spa, and thank you very much for taking your valuable time to give us your thoughts. It is our greatest pleasure to know that you have enjoyed your stay. We here at the Hilton Odawara Resort & Spa look forward to welcoming you again in the... More

Melbourne
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 27, 2013

We had a large group stay here after our wedding in Shizuoka. Check in took a long time and it was very confusing due to 14 people booked under my name as I had organised our entire stay in Japan myself. I was surprised at how much time it took but we finally got there and the kind gentleman at... More

Was this review helpful? Yes 1
Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

I would like to express my sincere appreciation that you stayed at the Hilton Odawara Resort & Spa and took time to send us a warm comment through Tripadvisor. I am very pleased to hear that you, your husband & your family were satisfied with your overall stay for your honeymoon. I will certainly share your warm comments with our... More

Top Contributor
50 reviews 50 reviews
40 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 19, 2013

From the moment I check in until the moment I check out, it is smiles all round by the exeptional Hilton Odawara staff. It really is a pleasure to stay at this resort - each and every guest is made to feel so special. As I get off the complimentary shuttle bus from JR Odawara station to the resort, I... More

Was this review helpful? Yes
Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

What great feedback we have received here – thank you! We are pleased to hear that you had a fantastic stay with us at the Hilton Odawara Resort & Spa. Great to hear that you liked our spacious guest room and the Executive Lounge facilities as well as other facilities and service we have to offer. Thank you so much... More

Tokyo, Japan
Top Contributor
76 reviews 76 reviews
36 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 19, 2013

Everything was perfect. Nice location and beautiful view, well maintained, clean facilities. Beautiful Christmas ambiance (nice Xmas deco at the lobby, a warm welcome for repeated customer like us including personal letter, cake and chocolate welcoming at room. Very nice spa pool. The only draw back is the front desk doesn't speak English, which is too bad for a 5... More

Was this review helpful? Yes
Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. Your comment on our knowledge of front desk team’s English has been noted and ongoing training is being conducted. Taking your comments very seriously, I will review and improve our service level. Since your satisfaction is... More

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Additional Information about Hilton Odawara Resort & Spa

Also Known As:
Hilton Odawara Resort And Spa
Hilton Odawara Hotel Odawara
Hilton Odawara Hotel
Hilton International Odawara
Hilton Odawara
Odawara Hilton
Address: 583-1 Nebukawa, Odawara, Kanagawa Prefecture 250-0024, Japan
Phone Number:
Location: Japan > Kanto > Kanagawa Prefecture > Odawara
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 hotels in Odawara
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Odawara Resort & Spa 4*
Official Description (provided by the hotel):
Travel to the Hilton Odawara Resort & Spa, just 60 miles west of Tokyo, in the Hakone mountain's foothills. It's just 30 minutes by train to Tokyo's business district and 90 minutes by car to Haneda Tokyo airport. Courtesy transport runs weekdays to Odawara train station and shops, 2.5 miles away. ... more   less 
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