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Hilton Odawara Resort & Spa

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583-1 Nebukawa, Odawara 250-0024, Kanagawa Prefecture
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Hilton Odawara Resort & Spa
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Hilton Odawara Resort & Spa
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576 reviews from our community

Traveler rating
    153
    265
    101
    34
    23
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299
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (576)
  • Mar-May only
    (125)
  • Jun-Aug only
    (152)
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    (145)
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    (154)
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Riyadh
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel is typical of a large chain; grounds were beautiful - flowering cherries and magnolia bushes beautiful when we were there, but hotel is little off the beaten track and caters for large tour groups. Hotel provides free shuttle service to/from a couple of train stations, but if you want to be near/in the centre of Odawara this hotel is... More 

Review collected in partnership with Hilton Hotels & Resorts

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 Odawara, Japan
1 review
4 of 5 stars Reviewed 5 days ago NEW

It's our first time visit to Odawara Hilton. We stayed 6th floor corner twin room which has a Nice Ocean view & some Odawara town area. In the morning, I saw very beautiful Sun rise show from Holizontal line, reflected Sun light by styled White Chapel, a black bird flied and sung at the valcony. We spent really relaxed time... More 

Review collected in partnership with Hilton Hotels & Resorts

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sydney
Top Contributor
59 reviews 59 reviews
17 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is in a good location to explore the Hakone and Mt fuji area . We hired a car and it was very easy to travel around . The tolls are expensive but it made travelling with kids and elderly parents easier . The hotel itself is awesome , they had a sports arena , tennis courts, golf driving... More 

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Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

I would like to express my sincere appreciation that you stayed at the Hilton Odawara Resort & Spa and took time to send us a warm comment through Tripadvisor. We want to thank you for your kind review of our hotel and let you know that your positive comments will be shared with our team. We hope that you will... More 

Japan
Contributor
15 reviews 15 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Surprisingly great! Being a Gold member I got a great room facing the sea with 2 beds and a large Japanese sitting room that could be used as a bedroom as well with the futons available. The room had two small balconies. Also breakfast was included - nice buffet with lots of Japanese dishes and some western dishes. There was... More 

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Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying with us and taking a moment to share your experience. I am very happy to hear that you have enjoyed the stay with us and were satisfied with the service and facilities provided by us despite of your some negative experience at Onsen. Unfortunately some of our team members do not well understand the other culture... More 

Pune
Top Contributor
98 reviews 98 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 31, 2015

We have stayed in many Hilton properties around the world but this is one of Hilton's best properties. Our room was sea facing and it had wonderful views of the hotel garden and church. we could see the morning sunrise from our room window/balcony. The garden had all the autumn colours and looked very pleasant. Great pools and spa facilities,... More 

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Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you so much for the great feedback from your most recent stay, we were delighted to learn that the experience you encountered at the hotel exceeded your expectations and I will be sure to share your feedback with the team. We value our customer’s opinions about us to serve you in any better way. So should there be anything... More 

Tokyo, Japan
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 2, 2015

We stayed here for two nights in November 2014 and will stay here again in February 2015. This resort hotel was an amazing getaway, just down the coast from Odawara city. The highlight of hotel is the German style bad (pool complex), with numerous water features, all fed by hot springs water. There was also a very nice Japanese Onsen.... More 

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Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa and my sincere appreciation to your comments on the Trip Advisor. I am very pleased to hear that you were satisfied with your overall stay. Taking your comments very seriously, I will review and improve our service level. Since your satisfaction is important to us, we are committed the... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2014

Our family of five totallly enjoyed this relaxing experience after a busy 10 day tour of Japan. The pools and spas are amazing. The buffet dinner was pricey but worth the money. It is very difficult to accomodate a family of 5 all in one room in Japan, this hotel caters very well for families, five of us all fitted... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. I would like to express my sincere appreciation to your very valuable comment. I am pleased to hear that you were satisfied with your overall stay with us and I will certainly share your warm comments... More 

Millburn, New Jersey
Contributor
19 reviews 19 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 7, 2014 via mobile

Great out of the way Hilton location! We regularly stay at Hiltons in/near the US and generally Hilton delivers top-notch amenities in major cities or tourist destinations. But if you venture outside those core locales, you will see a drop off in quality, and especially any "vacation" destinations will really be more oriented to the local business/convention crowd. So a... More 

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Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa and very pleased to know that you enjoyed your stay with us. I am very pleased to hear that you were satisfied with your overall stay and your recent stay with us exceeded your expectations. I will certainly share your warm comments with our team members. Moreover all our... More 

Hong Kong
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 18, 2014

Stayed one in a cheapest twin room. Great ocean view, room recently and nicely renovated, although a twin room, but the two mattresses are set on a platform and can easily be pushed together to form a huge king bed. Better with a car as resort is up on a hill, staff very young and professional, and speak more than... More 

Was this review helpful? Yes
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. I would like to express my sincere appreciation to your very valuable comment. I am pleased to hear that you were satisfied with your overall stay with us and I will certainly share your warm comments... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 2, 2014 via mobile

Our stay at the hotel overall was ok :). The room was small, luckily we only came back to the room for sleeping. The hotel is very isolated, so dont expect to find any sort of attractions close by. The facilities at the hotel were very good. Many pools to enjoy and have a great time for the whole family.... More 

Was this review helpful? Yes
Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

Thank you very much for taking your time to comment on your recent stay. We are pleased to read your remarks on our spa and golf facilities and on our staff Aziz. We will surely pass on your comment to him. However, we are sorry to learn that you were not satisfied with your experience at The Lobby Lounge. We... More 

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