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All 12 Odawara hotels

Hilton Odawara Resort & Spa

4.0 of 5 Hotel   |   583-1 Nebukawa, Odawara, Kanagawa Prefecture 250-0024, Japan
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Ranked #1 of 12 Hotels in Odawara
A recent review
5 of 5 stars reviewed 6 days ago
Fumihito A Ibaraki, Japan
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494 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Ibaraki, Japan
1 review
5 of 5 stars Reviewed 6 days ago NEW

Nice view, Good access, Excellent hospitality, no doubt! Don't know major place closed to the place, but there are a lot of nice places for sight-seeing in the region. Recommendable for a stay before/after going to Atami, Hakone, and Mt. Fuji.

Review collected in partnership with Hilton Hotels & Resorts

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Columbus, Ohio
Top Contributor
60 reviews 60 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent stay!!! I would highly recommend this hotel as it offers the best value compared to other establishments in the area. The room, restaurants, and staff were all top notch. We will definitely return in the future.

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Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. I would like to express my sincere appreciation to your very valuable comment. I am pleased to hear that you were satisfied with your overall stay with us and I will certainly share your warm comments... More

Lucerne, Switzerland
Senior Contributor
47 reviews 47 reviews
39 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here last August for a business event. I have stayed here before about 8 years ago. My first impression was… now it definitely is time for a serious refurbishment. Especially the rooms are pretty dated in the meanwhile. That was what I was thinking in those days already but in the meanwhile we are quite some years further and... More

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Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

Thank you very much for your staying at the Hilton Odawara Resort & Spa, and we are pleased to hear that you were satisfied with your overall stay with us. I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its... More

UK
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 1, 2014

Lovely situation overlooking the sea. We had a generous sized 4 bed room which was ok but a bit 1990s. Hotel is desperately in need of some serious investment - carpets are stained & so faded where exposed to the sun that none of the original colour remains . However the sporting facilities are varied & we enjoyed a few... More

Was this review helpful? Yes 3
Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at Hilton Odawara Resort & Spa and we are very pleased to know that you enjoyed your stay with us. We appreciate your comment and we are delighted to inform you that we are undertaking a refurbishment of our facilities starting with our guest rooms in conjunction with our 10th anniversary. We will continue our effort... More

Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 30, 2014

I'm a HHONORS member and I always stay in Hilton, as a matter of fact our family just stayed in Hilton Hawaiian Village for 2 weeks and we decided to go to Onsen while we visit Odawara. We have visit the buffet for lunch and we were happy that the kids can eat & drink free. During the evening, we... More

Was this review helpful? Yes 1
Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at Hilton Odawara Resort & Spa. However, I learned an unfortunate experience happened during your dinner. We appreciate your bringing this issue to our attention. In connection with this matter, we have found that we made some kind of mistake and we were embarrassed for our service, and please accept our apology. We would make every... More

Melbourne, Australia
Top Contributor
144 reviews 144 reviews
58 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed July 13, 2014

We used the Hilton Odawara Resort and spa as a stopover for our visit to Hakone. The Resort is a distance from township of Odawara and is in a large resort with good views of the Ocean. We were wanting comfort and quality. The Japanese - Western rooms are large and comfortable but a little tired ( due for full... More

Was this review helpful? Yes 1
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa and very pleased to know that you enjoyed your stay with us. We appreciate your comments on the Trip Advisor. I will personally pass on your compliment to our service staff. Since your satisfaction is extremely important to us, we all are committed the best quality of service along... More

Woodbridge, Virginia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed July 10, 2014

I organized a 3-day meeting here. Everything went off without a hitch, and the hotel staff were incredibly accommodating. The feedback we received from all the meeting participants on the venue was extremely positive--location good, great views from the meeting rooms, good food, courteous staff, great amenities, etc. Hope we can do the same meeting here next year. Everyone loved... More

Was this review helpful? Yes
Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

Thank you very much for your staying at the Hilton Odawara Resort & Spa, and we are pleased to hear that you were satisfied with your overall stay with us. We will continue our best efforts to provide the best service for the guests and look forward to welcoming you again in near future. More

Newcastle, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 9, 2014

I arrived with great expectations, having just left The Conrad Tokyo this morning, where we were treated like royalty. What a disappointment this place is, especially for a Hilton, and I have stayed at quite a few Hiltons. My complaints 1. Old tired rooms with a very low level of fittings, 70's throwback style. The Shining revisited.... 2. No WIFI,... More

Was this review helpful? Yes 3
Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

Thank you for reviewing your recent Hilton Odawara Resort & Spa experience, we always appreciate hearing back from our guests. Please be assured that we continue to work to deliver the warm hospitality and good service that reflects the Hilton brand. We value your feedback about the amenities available during your recent stay and you will be glad to know... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed June 22, 2014

Hotel is actually some distance from Odawara but is in a wonderful location overlooking the ocean. The breakfast and dinner buffets are expensive but very high quality. The pools are amazing! Can easily do a day trip to Hakone region, using hotel shuttle and trains. Japanese-Western room was excellent compromise: children slept on tatami mats and adults enjoyed a bed.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotel R, Andreas Boettger - General Manager at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa last week and my sincere appreciation to your comments on the Trip Advisor. I was glad to read you found breakfast, pool and location very enjoyable. We will continue our best efforts to provide the best service for the guests and look forward to welcoming you again in near... More

Kanagawa, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

Guests can relax, Hotel mountain and sea, surrounded by Odawara Castle Atami Castle, I have views from all rooms historical Sagami Bay of black ships landed, Hospitality of the Samurai, After returning home, you will not talk to friends, because it's hotel you want to secret, fujio ono

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you very much for staying at the Hilton Odawara Resort & Spa, and we are pleased to hear that you were satisfied with your overall stay with us. We appreciate your comments on the Trip Advisor. Delighted to read your fabulous comments. Great to hear that you thoroughly enjoyed the magnificent view overlooking the Sagami Bay, our guest room,... More

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Additional Information about Hilton Odawara Resort & Spa

Address: 583-1 Nebukawa, Odawara, Kanagawa Prefecture 250-0024, Japan
Phone Number:
Location: Japan > Kanto > Kanagawa Prefecture > Odawara
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Odawara Resort & Spa 4*
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Also Known As:
Hilton Odawara Resort And Spa
Hilton Odawara Hotel Odawara
Odawara Hilton

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