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Radisson Hotel Narita

Certificate of Excellence
650-35 Nanae, Tomisato 286-0221, Chiba Prefecture
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1 room 1 guest
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Radisson Hotel Narita
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682 Reviews from our TripAdvisor Community

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Traveler rating
    241
    327
    88
    19
    7
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174
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130
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (682)
  • Mar-May only
    (174)
  • Jun-Aug only
    (211)
  • Sep-Nov only
    (139)
  • Dec-Feb only
    (158)
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Cooloola Cove, Australia
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

No info booth and no shops in lobby, Drinks very expensive, food was fantastic. Lovely staff and stiff, thin towels were a let down. Great location and free shuttles to railway station and the mall, great shopping there.

Was this review helpful? Yes
Masako S, Manager at Radisson Hotel Narita, responded to this review

Dear robjens, Thank you for staying at the Radisson Hotel Narita. we are in receipt of your recent feedback and would like to thank you for taking the time out to let us know about your experiences. Regarding your comments, we would look into seeing other options to improve the towels. Once again, thank you and hope to see you... More 

Vitoria-Gasteiz, Spain
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrive to the hotel expecting a great service and left feeling robbed. The hotel is clearly for airlines crew and do not treat other guest well. You have to pay to use the swimming pool and gym facilities. The food is terrible overpriced (not for airline crew which have discounts and promotions) You have to pay for the shuttle... More 

Was this review helpful? Yes
Masako S, Manager at Radisson Hotel Narita, responded to this review

Dear ang237, Greetings from the Radisson Hotel Narita and thank you for staying with us. We are in receipt of your recent feedback about your experiences in our hotel and would like to thank you for letting us know. Based on your comments we are very much surprised to hear that you had to pay to use our shuttle service... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

It was way late at night and having been off loaded from an over booked flight - that I had to stay - The hotel is supposedly just nearby the airport but I had to take a cab there as the last 10 pm bus from NRT terminal 2 was already gone and that cost 4500 Y ( and at... More 

Was this review helpful? Yes
Masako S, Manager at Radisson Hotel Narita, responded to this review

Dear wong450, Thank you for staying at the Radisson Hotel Narita. We are in receipt of your feeback and would like to thank you for taking time out to let us know about your experiences. We sincerly appreciate your comments about this being an excellent hotel and rest assured your comments will be passed on to the team. We look... More 

Edinburgh, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

My first experience in Japan of inadequate air-conditioning, mediocre food and impersonal service. This disappointing, sleepless night ended a wonderful holiday which luckily will not be my lasting impression of Japan.

Was this review helpful? Yes
Masako S, Manager at Radisson Hotel Narita, responded to this review

Dear AShelia D, Thank you for taking the time to complete the trip advisor survey. In reviewing your response I noticed areas where you rated us below what I consider to be acceptable. If you have a moment and are willing to share any specifics on these items it would help me to remedy these concerns. However, regardless of your... More 

Cairns
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife, son and myself all traveled overseas on holiday and our initial stop was at Narita staying at the Radisson. The hotel itself was clean and neat, the room was comfortable and well appointed and the staff were attentive. We had dinner and breakfast within the hotel and both meals were good quality and plentiful. This hotel was a... More 

Was this review helpful? Yes
Masako S, Manager at Radisson Hotel Narita, responded to this review

Dear AndrewE1967, Thank you for staying at the Radisson Hotel Narita. We are in receipt of your recent feedback and would like to thank you for it. We are thrilled to see that you and your family enjoyed your stay here. Looking forward to seeing you and your family back here at the hotel. Yours Sincerly, Radisson Hotel Narita Management. More 

Scotland, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Having spent 3 weeks touring Japan and staying in a variety of accomodations this was the only place to disappoint. The staff were fantastic but the American obsession with rules and regulations left me feeling unsafe - the only time this happened in Japan. The guest book told me all the dos and donts - including double locking my door... More 

Was this review helpful? Yes 1
Masako S, Manager at Radisson Hotel Narita, responded to this review

Dear samrtie87, Greetings from the Radisson Hotel Narita and thank you for staying with us. We are in receipt of your recent feedback via trip advisor and would like to thank you for taking time out to let us know about your stay. Regarding your comment, rules and regulations in International hotels are standard component to have in all guest... More 

Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My 4-year old son and I stayed here for a couple of days just to break up the long journey from Europe to NZ. A great hotel for a transit stop with all that you need for a small child: a small playroom (for toddlers), a playground outside and a big outdoor pool area including a small kids pool. This... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes 1
Masako S, Manager at Radisson Hotel Narita, responded to this review

Dear eval946 Thank you for staying at the Radisson Hotel Narita. We are in receipt of your recent feedback and would like to thank you for it. We appreciate your good comments about the hotel and the facilities and we will be sure to share this with the staff. Looking forward to seeing you back here. Yours Sincerly, Radisson Hotel... More 

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