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80 Yobu Wakuramachi, Nanao, Ishikawa Prefecture 926-0192, Japan
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Kagaya
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Ranked #1 of 25 Nanao B&B and Inns
A recent review
5 of 5 stars Reviewed June 24, 2014
larkenRidgefield_CT Ridgefield, CT
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220 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ridgefield, CT
Top Contributor
484 reviews 484 reviews
87 hotel reviews
280 helpful votes 280 helpful votes
5 of 5 stars Reviewed June 24, 2014

This hotel was amazing. It was a Japanese Ryokan-style hotel which means it was in the old style of Japan. The rooms were large but simple in decor. Tatami mats were throughout and you removed your shoes as you entered in the hallway. It was like entering a house! We had two rooms, each with a closet. One had a... More

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 20, 2014

We had a suite with an in-house onsen, but the water was so hot that we had no way to enjoy it. one can literally cook egg in the water. so we had to use wooden pail to remove water from the bath tub while my wife tried to fill up with tap water from the bathroom. its a joke... More

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Redding, Connecticut, USA
Top Contributor
190 reviews 190 reviews
49 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed June 17, 2013 via mobile

Kagaya is such a unique place. Very few westerners go here, it is an authentic Onsen resort with riokan style rooms. If sleeping on a futon is not your style, skip it, but if you want an amazing hot spring resort and some great entertainment and loads of fun, not to mention the personal room attendants, check it out. Expensive,... More

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Tokyo, Japan
Contributor
18 reviews 18 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 12, 2013

Being treated like royalty is something anyone can enjoy... for a price. The service at Kagaya does not stop. My colleagues and I were treated by the Governor of Ishikawa to a stay at this hotel. It really should not be categorized as a B&B but as a full service hotel. It is more of a modern ryokan where meals... More

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Virginia
Top Contributor
96 reviews 96 reviews
39 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed April 22, 2013

The public areas of the Kagaya are glitzy and modern, but the rooms are traditional ryokan style. Leave your shoes at the door. The room attendant fits you for a yukata upon arrival, and that is what you wear when you are inside the hotel. The rooms are traditional, with futons for sleeping on the floor, and only one low... More

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Pebble Beach, California
Top Contributor
89 reviews 89 reviews
27 hotel reviews
104 helpful votes 104 helpful votes
2 of 5 stars Reviewed February 16, 2013

Rooms are very tired , even shabby , a surprise for 700 + per night for a couple . We had heard this was the 1# Onsen ryokan in japan, and made a special trip there from Tokyo Saw three increasingly depressing rooms filled with shabby western furniture, and one attached Tatami room , peeling paper , rust stains, and... More

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Bali
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 27, 2012

Kagaya is famous for its service, and i think it's not over-rated. hotel itself isn't so value for money, but the service is REALLY GOOD! not much to see in the neighborhood or the area, and the transportation to Nanao isn't so easy either.

Was this review helpful? Yes 3
hamano, マネージャー at Kagaya, responded to this review

Thank you for staying with us and taking your time for making the comment. Glad to hear you rated our service 'GOOD'. Although we try our best to make your stay more comfortable, it does not mean to meet your expectation. So your comment leads us to the points we need to improve in terms of quality of service. We... More

Pelham, New Hampshire
Top Contributor
401 reviews 401 reviews
81 hotel reviews
208 helpful votes 208 helpful votes
5 of 5 stars Reviewed November 1, 2011

You are greeted by a line of women dressed in kimono, taken to your room by one and fitted out with a Yukata that you can wear throughout your stay. The lady that takes you to your room becomes your room attendant and is the one that fits you with your Yukata and shows you how to wear it. She... More

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japan
1 review
5 of 5 stars Reviewed September 8, 2008

Went their on company trip. Arrived by bus and greeted by traditionally dressed hotel staff. The service was impeccable and the onsen spectacular. What a great experience and oh yea the view was awesome.

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Taipei
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 9, 2007

Stayed there a few years ago, and although for only one night, the experience was unforgettable. Our family joined a tour group to Japan, and Kagaya is one of the hotels we stayed. The moment we arrived(we arrived on a bus), all the employees of the hotel lined up at the front to make us feel like mega VIP. The... More

Was this review helpful? Yes 3
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Additional Information about Kagaya

Address: 80 Yobu Wakuramachi, Nanao, Ishikawa Prefecture 926-0192, Japan
Location: Japan > Chubu > Ishikawa Prefecture > Nanao
Price Range (Based on Average Rates): $$$$
Number of rooms: 232
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Also Known As:
Kagaya Hotel Nanao
Kagaya Japan/Nanao

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