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80 Yobu Wakuramachi, Nanao 926-0192, Ishikawa Prefecture
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Best prices for: 1 room 1 guest
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255 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Japanese first
  • Any
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Singapore, Singapore
19 reviews 19 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 30, 2014

Me and my family took a Yokoso tour ( local Japanese company) to Noto Peninsula, with the Kagaya being the highlight of the stay. The hotel was definitely anticipated to be grand and lovely. We were greeted by rows of kimono dressed ladies, one of which, a younger lady, was pushed forward to serve us, as she spoke perfect English.... More 

Was this review helpful? Yes 1
Ridgefield, CT
Top Contributor
539 reviews 539 reviews
90 hotel reviews
335 helpful votes 335 helpful votes
5 of 5 stars Reviewed June 24, 2014

This hotel was amazing. It was a Japanese Ryokan-style hotel which means it was in the old style of Japan. The rooms were large but simple in decor. Tatami mats were throughout and you removed your shoes as you entered in the hallway. It was like entering a house! We had two rooms, each with a closet. One had a... More 

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 20, 2014

We had a suite with an in-house onsen, but the water was so hot that we had no way to enjoy it. one can literally cook egg in the water. so we had to use wooden pail to remove water from the bath tub while my wife tried to fill up with tap water from the bathroom. its a joke... More 

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Redding, Connecticut, USA
Top Contributor
224 reviews 224 reviews
51 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed June 17, 2013 via mobile

Kagaya is such a unique place. Very few westerners go here, it is an authentic Onsen resort with riokan style rooms. If sleeping on a futon is not your style, skip it, but if you want an amazing hot spring resort and some great entertainment and loads of fun, not to mention the personal room attendants, check it out. Expensive,... More 

Was this review helpful? Yes 1
Tokyo, Japan
18 reviews 18 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 12, 2013

Being treated like royalty is something anyone can enjoy... for a price. The service at Kagaya does not stop. My colleagues and I were treated by the Governor of Ishikawa to a stay at this hotel. It really should not be categorized as a B&B but as a full service hotel. It is more of a modern ryokan where meals... More 

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Top Contributor
154 reviews 154 reviews
49 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed April 22, 2013

The public areas of the Kagaya are glitzy and modern, but the rooms are traditional ryokan style. Leave your shoes at the door. The room attendant fits you for a yukata upon arrival, and that is what you wear when you are inside the hotel. The rooms are traditional, with futons for sleeping on the floor, and only one low... More 

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Pebble Beach, California
Top Contributor
97 reviews 97 reviews
32 hotel reviews
121 helpful votes 121 helpful votes
2 of 5 stars Reviewed February 16, 2013

Rooms are very tired , even shabby , a surprise for 700 + per night for a couple . We had heard this was the 1# Onsen ryokan in japan, and made a special trip there from Tokyo Saw three increasingly depressing rooms filled with shabby western furniture, and one attached Tatami room , peeling paper , rust stains, and... More 

Was this review helpful? Yes 10
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed May 27, 2012

Kagaya is famous for its service, and i think it's not over-rated. hotel itself isn't so value for money, but the service is REALLY GOOD! not much to see in the neighborhood or the area, and the transportation to Nanao isn't so easy either.

Was this review helpful? Yes 5
hamano, マネージャー at Kagaya, responded to this review

Thank you for staying with us and taking your time for making the comment. Glad to hear you rated our service 'GOOD'. Although we try our best to make your stay more comfortable, it does not mean to meet your expectation. So your comment leads us to the points we need to improve in terms of quality of service. We... More 

Pelham, New Hampshire
Top Contributor
454 reviews 454 reviews
89 hotel reviews
245 helpful votes 245 helpful votes
5 of 5 stars Reviewed November 1, 2011

You are greeted by a line of women dressed in kimono, taken to your room by one and fitted out with a Yukata that you can wear throughout your stay. The lady that takes you to your room becomes your room attendant and is the one that fits you with your Yukata and shows you how to wear it. She... More 

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1 review
5 of 5 stars Reviewed September 8, 2008

Went their on company trip. Arrived by bus and greeted by traditionally dressed hotel staff. The service was impeccable and the onsen spectacular. What a great experience and oh yea the view was awesome.

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