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80 Yobu Wakuramachi, Nanao, Ishikawa Prefecture 926-0192, Japan
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Kagaya
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66%
Ranked #2 of 24 Nanao B&B and Inns
A recent review
5 of 5 stars Reviewed June 24, 2014
larkenRidgefield_CT Ridgefield, CT
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  • Reviews (205)
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205 people have reviewed this hotel

Traveler rating
    79
    57
    44
    16
    9
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101
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Ridgefield, CT
Top Contributor
470 reviews 470 reviews
86 hotel reviews
267 helpful votes 267 helpful votes
5 of 5 stars Reviewed June 24, 2014

This hotel was amazing. It was a Japanese Ryokan-style hotel which means it was in the old style of Japan. The rooms were large but simple in decor. Tatami mats were throughout and you removed your shoes as you entered in the hallway. It was like entering a house! We had two rooms, each with a closet. One had a... More

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 20, 2014

We had a suite with an in-house onsen, but the water was so hot that we had no way to enjoy it. one can literally cook egg in the water. so we had to use wooden pail to remove water from the bath tub while my wife tried to fill up with tap water from the bathroom. its a joke... More

Was this review helpful? Yes 1
Redding, Connecticut, USA
Top Contributor
172 reviews 172 reviews
45 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed June 17, 2013 via mobile

Kagaya is such a unique place. Very few westerners go here, it is an authentic Onsen resort with riokan style rooms. If sleeping on a futon is not your style, skip it, but if you want an amazing hot spring resort and some great entertainment and loads of fun, not to mention the personal room attendants, check it out. Expensive,... More

Was this review helpful? Yes 1
Tokyo, Japan
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 12, 2013

Being treated like royalty is something anyone can enjoy... for a price. The service at Kagaya does not stop. My colleagues and I were treated by the Governor of Ishikawa to a stay at this hotel. It really should not be categorized as a B&B but as a full service hotel. It is more of a modern ryokan where meals... More

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Virginia
Top Contributor
96 reviews 96 reviews
39 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed April 22, 2013

The public areas of the Kagaya are glitzy and modern, but the rooms are traditional ryokan style. Leave your shoes at the door. The room attendant fits you for a yukata upon arrival, and that is what you wear when you are inside the hotel. The rooms are traditional, with futons for sleeping on the floor, and only one low... More

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Pebble Beach, California
Top Contributor
88 reviews 88 reviews
26 hotel reviews
97 helpful votes 97 helpful votes
2 of 5 stars Reviewed February 16, 2013

Rooms are very tired , even shabby , a surprise for 700 + per night for a couple . We had heard this was the 1# Onsen ryokan in japan, and made a special trip there from Tokyo Saw three increasingly depressing rooms filled with shabby western furniture, and one attached Tatami room , peeling paper , rust stains, and... More

Was this review helpful? Yes 4
Bali
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed May 27, 2012

Kagaya is famous for its service, and i think it's not over-rated. hotel itself isn't so value for money, but the service is REALLY GOOD! not much to see in the neighborhood or the area, and the transportation to Nanao isn't so easy either.

Was this review helpful? Yes 3
hamano, マネージャー at Kagaya, responded to this review

Thank you for staying with us and taking your time for making the comment. Glad to hear you rated our service 'GOOD'. Although we try our best to make your stay more comfortable, it does not mean to meet your expectation. So your comment leads us to the points we need to improve in terms of quality of service. We... More

Pelham, New Hampshire
Top Contributor
379 reviews 379 reviews
79 hotel reviews
199 helpful votes 199 helpful votes
5 of 5 stars Reviewed November 1, 2011

You are greeted by a line of women dressed in kimono, taken to your room by one and fitted out with a Yukata that you can wear throughout your stay. The lady that takes you to your room becomes your room attendant and is the one that fits you with your Yukata and shows you how to wear it. She... More

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japan
1 review
5 of 5 stars Reviewed September 8, 2008

Went their on company trip. Arrived by bus and greeted by traditionally dressed hotel staff. The service was impeccable and the onsen spectacular. What a great experience and oh yea the view was awesome.

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Taipei
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 9, 2007

Stayed there a few years ago, and although for only one night, the experience was unforgettable. Our family joined a tour group to Japan, and Kagaya is one of the hotels we stayed. The moment we arrived(we arrived on a bus), all the employees of the hotel lined up at the front to make us feel like mega VIP. The... More

Was this review helpful? Yes 3
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Additional Information about Kagaya

Address: 80 Yobu Wakuramachi, Nanao, Ishikawa Prefecture 926-0192, Japan
Location: Japan > Chubu > Ishikawa Prefecture > Nanao
Price Range (Based on Average Rates): $$$$
Reservation Options:
TripAdvisor is proud to partner with Agoda, BookingOdigeoWL, JAPANiCAN, Rakuten, Booking.com and Recruit Holdings Co Ltd (Inbound) so you can book your Kagaya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kagaya Hotel Nanao
Kagaya Japan/Nanao

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
At Kagaya hotel, all the elegance and beauty of Japan surronds you. The lovely indoor and outdoor gardens offer tranquility all year round.The hotel is graced with a multi-million dollar collection of traditional Japanese artwork. Nothing can compare with the serene beauty of the view overlooking Nanao bay, a masterpiece in itself. The Kagaya provides you with an opportunity to relax and experience the best of Japan. ... more   less 
Number of rooms
232

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