Front desk service was totally rude and very unhelpful. Never coming back again, would not recommend this hotel to no one.

It was very difficult to find the hotel. We drove around for 1 1/2 hours and called the hotel 8 times. The hotel's staff could not provide the proper directions. The staff was very inefficient. This hotel was very disappointing. We rented 2 rooms and did not have any hot water. We also found roaches in the restrooms. The room... More

Came to Bayamon for work.Was here four nights. Staff were very sweet and helpful in both English and Spanish. Located close to two malls, tons of restaurants and easy highway access. Breakfast was basic -just cereal, toast and muffins but the coffee was excellent. My room only had tall skinny windows and the only outside seating was in the restaurant... More

This hotel, in the City Center, next to Santa Rosa Mall is great. It's small, comfy and like home. It has only a few rooms, but WOW. I only stayed for one night, but I found it better than what I thought it would be. Very Clean, very friendly staff. And the mall is at walking distance. I give it... More

We stayed here one night whie visiting family in Bayamon. Since Bayamon is not a tourist destination I was no expecting much. Wow was I surprised. The reception desk staff were friendly and fast. The rooms were very clean and nicely decorated. I love the fact that the rooms didn't feel humid or hot or with a musty odor which... More

I was on a personal business matter and needed to stay local without the hassels of traveling back and forth. Talk about a hotel smack in the middle of a centrally located area, that's what I was looking for and found it. Let me tell you that to my surprise the hotel was impressive, from the friendly staff the minute... More

Merchandise was stolen from the trunk of my rental car. The managment had me write a report without notifing the police. 24 hrs passed and I no longer could make a report because the office failed to bring the police to my door while I was in the shower, even after I told Sierra -- ( mgr) that I would... More

Excellent service, friendly staff, high security with indoor free parking. If you are not looking for luxury, pool, casino and nightlife, this is the place to stay. It is very close to the malls. The place is super clean, free internet access, free continental breakfast, it even has a gym. Restaurant is opens on Thursday's.

We were on a Martial Arts Training Seminar with our spouses. This was a nice hotel considering it was the only one in the Bayamon area, and I have to admit...this was definitely a little different than what I am accustomed to in a hotel, but the longer I stayed, the more I was able to adjust.The room was a... More