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Mystique Beach House

Olive St, Newell Beach, Queensland 4873, Australia
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Mystique Beach House
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11 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Westport, Connecticut
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed August 16, 2014

Trying to find Executive Retreats for old memory sake. Surprised that I did not stumble over a million excellents. We stayed here back in July 2010. The owners Hans and Wendy were simply fantastic. They even invited us one day over to their beach font house in Newell Beach for a coffee. Fascinating to hear their life stories. Such friendly... More 

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Sydney, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed July 30, 2014

It has been 3 months of constant weekly emails to the managers of Executive Retreats, Wendy and Hans regarding contacting 'the owner' of Mystique Beach House regarding our awful stay during April this year. The disrespect they have shown in not even replying to my emails is evidence of the lack of service you will get should you make the... More 

Was this review helpful? Yes 2

Travelers are raving about these Newell Beach hotels

Sydney, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed April 24, 2014

For the ridiculous price per night of $650 there is no way that Mystique is worth the money! I have to write this review whilst I am staying here as my disappointment and anger about the place needs to be expressed now rather than when we leave! Unfortunately we have fully paid for this place for a week and I... More 

Was this review helpful? Yes 3
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 29, 2013

We rented another of Executive Retreat's properties earlier in the year and though the house was beautifully situated on the beach, it was poorly equipped - no jug for water, no where to hang wet washing, no sharp cooking knives and a really substandard array of cutlery and china. When we arrived we were locked out notwithstanding that we had... More 

Was this review helpful? Yes 2
cleveland
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed October 1, 2013

We had similar problems with Executive Retreats at another house in Port Douglas. Check in was chaotic to say the least, the pool was filthy and nothing was explained to us. The remote controls for fans TVs etc were dead and we had to go out and buy batteries to get them working. The freezer didnt work so our food... More 

Was this review helpful? Yes 2
Sydney
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed September 17, 2013

Amazing house right on the beach with spectacular outlook. The house is beautiful and and in a perfect location. The service was great and we could not fault any part of our stay. Having travelled extensively around the world for many years it was great find such a beautiful location and house to stay in Australia's far north. We could... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 6, 2013

My family and I had the pleasure to stay at Mystique. Firstly, we were personally greeted by the hosts, shown everything at the house and assured that if we needed anything they were just a phone call away. They made us feel so welcome. What a relaxing and enjoyable two weeks. The location was amazing (right on the beach) large... More 

Was this review helpful? Yes 2
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 20, 2012

We stayed at another Executive Retreats property in Newell Beach and were deeply disappointed. We flew half way across the world to enjoy a wonderful holiday at a beach house in Australia only to be told upon arrival that we could not swim in the water due to the marine stingers that are deadly. These stingers are in the water... More 

Was this review helpful? Yes 6
Sydney, Australia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed May 17, 2012

We spent two weeks at Mystique. The home has a lovely position and a good layout. However for $650 a night it has a disappointing fit out. Inside, the main issues are a very uncomfortable lounge and dining setting, a very poorly equipped kitchen - cheap crockery, utentsils & cookware, and only one tv. When you are in a four... More 

Was this review helpful? Yes 4
Melbourne
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 18, 2012

We stayed at another property managed by Executive Retreats and had a similarly bad experience with the managing hosts. We had problems with noise at night from a neighbouring property that we had tried to resolve ourselves to no avail. When we asked the host to come and assist he yelled at me that it was not his problem and... More 

Was this review helpful? Yes 5
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Amenities