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All 4 Piarco hotels

Airport Suites Hotel

2.5 of 5 Hotel   |   7 Factory Road | Golden Grove, Piarco 868, Trinidad
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Ranked #2 of 4 hotels in Piarco
A recent review
4 of 5 stars reviewed 3 weeks ago
alphalin Reading, United Kingdom
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81 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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English first
Reading, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

great for a stopover, safe, transfers included & friendly staff. Prompt pick up from airport. Pool nice & clean. Quiet enough for an early night to acclimatise. Reasonably priced restaurant food. would use it again.

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TobagoRobbin, Guest Relations Manager at Airport Suites Hotel, responded to this review

Dear Valued Guest We are delighted that you had an enjoyable experience at our hotel. Thank you for your review and we hope to see you again. Warm Regards More

Houston TX
Contributor
11 reviews 11 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have been coming to T&T for five years. As a general proposition, service, in any sector, is not a high priority there. This is the best run business I have seen on the island. Stayed overnight on 3/18 and 3/22. The good - free shuttle that will arrive within 10 minutes of a call from the T&T Airport travel... More

Was this review helpful? Yes 1
TobagoRobbin, Front Office Manager at Airport Suites Hotel, responded to this review

Dear Valued Guest, We are always delighted ti get feedback from our loyal guests. We are pleased to know that you enjoyed your stay with us and it is always our pleasure to serve our guests to the fullest. We thank you for your kind words and we look forward to seeing you in the near future. More

Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2014

The hotel is an older hotel and shows signs of aging, but the staff was very nice and helpful and friendly. The room was clean and they have free Wi fi. They have a shuttle service that will take you just about anywhere you want to go. It has a restaurant on the premises and free coffee. The pool was... More

Was this review helpful? Yes 1
TobagoRobbin, Office Supervisor at Airport Suites Hotel, responded to this review

Dear Guest, We are pleased to know that our services was appreciated by you and we look forward to welcoming you in the future and providing you with our kind services once again. More

Las Vegas, Nevada
1 review
4 of 5 stars Reviewed March 3, 2014 via mobile

This hotel is near the airport reasonably price clean and safe will recommed for lay overs wifi service and small resturant shuttle is included in rate and staff was friendly. As for the negative reviews I did not experience any of those its not five star hotel so if you are expecting this you can stay at a brand name... More

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TobagoRobbin, Office Supervisor at Airport Suites Hotel, responded to this review

Dear Valued Guest, We thank you for taking time to give us a review and it was our pleasure serving you to the fullest. We look forward to doing so again in the near future! More

Houston, Texas
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 3, 2014

I do not think that this is two star hotel. It should be a one star. Other than a bed there is no other convenience. I originally had a nine hour layover which ended up being a four hour layover. This hotel is painted in a bright color that you wouldn't think it is a hotel and it is located... More

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Durham, United Kingdom
1 review
5 of 5 stars Reviewed February 27, 2014

Great friendly staff. Free shuttle from and to airport just 5 mins away. 24 hr tea and coffee in the dining room plus cold water also free. Whole place was very clean. Good free Wi fi in the bedrooms. For my overnight stay and day room also it was great value and I would recommend anyone to stay here.

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TobagoRobbin, Office Supervisor at Airport Suites Hotel, responded to this review

Dear Valued Guest, We are pleased to know that our establishment met your needs and it is always our pleasure serving our guests. We thank you for your review and hope that we will be welcoming you in the future. More

Miami, Florida
1 review
1 of 5 stars Reviewed February 23, 2014

I WOULD NEVER RECOMMEND THIS HOTEL to anyone who has any kind of standards for a decent hotel stay. The only positive is that it is close to the airport. The layout is very inconvenient , as you have to walk past your room and through the front door to get to your room. They have a ridiculous key policy... More

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TobagoRobbin, Manager at Airport Suites Hotel, responded to this review

Dear Valued Guest We apologize that your stay at Airport Suites did not meet your expectations. We are fully focused on ensuring complete guest satisfaction. Our hotel utilizes a magnetic card door lock system which is activated for the duration of your stay and not for a twelve hour period as you have outlined. However if this card is placed... More

Indianapolis, Indiana
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 21, 2014 via mobile

The staff at checking only concerned about getting your money. Never smiled. The placed smelled. The room was small. The door to the bathroom was a wood sliding door which was off the hinges. You had to pick it up and drag it. I did not feel safe as the lock on the outside door was flimsy. Please I advise... More

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TobagoRobbin, Manager at Airport Suites Hotel, responded to this review

Dear Valued Guest Thank you for your review. We are sorry to note that you were not pleased with your visit. Your feedback is very important to us and will assist with our continual efforts in product improvement and staff training. Regards Management More

1 review
1 of 5 stars Reviewed January 28, 2014

I stayed at airport suites for two nights,01/22/2014-01/24/2014.The airport shuttle service is fast an convenient. The first room I was given was smelling musky and air conditioner did not work. I promptly returned to front desk and was assigned a different room. This room was o.k. but diffinately not worth $100.00 U.S. per night. Two nights cost me over$250.00U.S. I... More

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TobagoRobbin, Manager at Airport Suites Hotel, responded to this review

Dear Guest We thank you for your contribution and sincerely apologize for any shortcomings, we would like to clarify some information that you have outlined in this review. Firstly, when your reservation was made via booking.com you would have been informed during the online reservation process that the 15% Value Added Tax is excluded from the room rate. Secondly we... More

Hessle, England
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 20, 2014

Had to stay over in Trinidad for a night. We chose Airport Suites because we had stayed there last year. Glad we had. The rooms had been upgraded and looked much nicer with flat screen cable televisions. This hotel is nearby the airport and has a free shuttle bus service both ways.. Coffee and tea are available 24 hours a... More

Was this review helpful? Yes
TobagoRobbin, Office Supervisor at Airport Suites Hotel, responded to this review

Dear Valued Guest, We are pleased to know that our hotel met your needs and we are in the process of upgrading the hotel. We thank you for your feedback and we look forward to welcoming you in the future! More

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Additional Information about Airport Suites Hotel

Also Known As:
Airport Hotel Piarco
Airport Hotel
Address: 7 Factory Road | Golden Grove, Piarco 868, Trinidad
Phone Number:
Location: Caribbean > Trinidad and Tobago > Trinidad > Piarco
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #2 of 4 hotels in Piarco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Airport Suites Hotel 2.5*
Official Description (provided by the hotel):
Airport Suites Hotel enjoys an unparalleled location being less than five minutes away from the Piarco International Airport, a perfect location for stop overs, flight transfer passengers or a relaxing vacation. The Hotel provides superb accommodations with 39 affordable guestrooms, an on-site restaurant serving up some of the best local dishes & authentic cuisine, an outdoor pool with a jacuzzi and swim up wet bar and many convenient amenities.We invite you to stay and experience the traditional charm of our Airport Hotel and the attentive, personalized service of our friendly staff. ... more   less 
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