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Airport Suites Hotel

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7 Factory Road | Golden Grove, Piarco, Trinidad
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Airport Suites Hotel
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115 Reviews from our TripAdvisor Community

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1 review
2 of 5 stars Reviewed November 26, 2015

I checked into this 'Hotel' on November 25. Two friends and I were visiting T & T for the day just to do some shopping and just needed a room to drop bags, change etc. It's a good thing that it was just that. There wasn't even a kettle in the room to make a cup of tea. We had... More 

Helpful?
Thank Jo-Anne N
Germany
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 25, 2015

This hotel is a real nightmare. We were put up in this dumb by the equally aweful Liat airline which canceled a flight after 10 hours due to an airplane breakdown. As mentioned various times below, you can not control the aircon in the room means you have to sleep in freezing temperatures. But the worst was the dirty room... More 

Helpful?
Thank BiztravelGermany

Travelers are raving about these Piarco hotels

South Houston, Texas
1 review
1 of 5 stars Reviewed November 23, 2015

I had the worst experience in this hotel. My husband is disabled and I wanted accessible room for the bathroom. Initially the receptionist was not ready to give me a room as per her manager they did not want to be liable if anything happened to him. I convinced them that I could handle that as long as they had... More 

Helpful?
Thank Rekha P
Toronto, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 22, 2015

We arrived at Airport Suites Hotel anxious to get to our room, relax and bathe, it was sweltering out. I made the reservations well in advance with my credit card so I thought all was well. To my surprise the curt front desk clerk said I had no credit on my card (which I did). I then produced 2 debit... More 

Helpful?
Thank Kitiara2015
TobagoRobbin, Guest Relations Manager at Airport Suites Hotel, responded to this review

Dear Guest We thank you for your comments, however we would like to outline the following. Firstly all online reservations made by credit cards are only to guarantee and secure a reservation. The card used for the reservation must be presented upon check in. Our hotel's policy is to charge guest credit card upon check in and not at the... More 

London, United Kingdom
Level Contributor
69 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed October 15, 2015

To be honest this is just for the few hours between flights. 1. Easy to Partco International airport and a free shuttle available (10 dollars taxi 5 mins) 2.Great wi fi 3.Cost is ok - perhaps should be lower 4.Safe location for just the few hours 5.Pretty stress free book in and pay - staff were ok the receptionist was... More 

Helpful?
Thank rogerCaymanIslands
TobagoRobbin, Guest Relations Manager at Airport Suites Hotel, responded to this review

Dear Guest Many thanks for your review of your recent stay at our hotel. We value your comments, and while we did not earn a hundred percent favourable rating, we appreciate your review in the areas which received a more than satisfactory rating. Thank you for allowing us to be your choice of accommodation and we look forward to having... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 11, 2015

Where do I start. The hosts are oblivious to how bad it is . Spotty wifi, Frogs in the outside toilet, road to hotel is dark and deceptive and Water pressure poor. Good news - a great Chinese restaurant on the corner of BWIA and Churchill that's cheap and makes up for everything else. Fellas, do not take the ladies... More 

Helpful?
Thank ddagency
TobagoRobbin, Guest Relations Manager at Airport Suites Hotel, responded to this review

Dear Guest Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding our WiFi and water pressure. We assure you that the feedback of our hotel will be reviewed and rectified. We hope that you will consider us for overnight accommodation... More 

United states Virgin Islands
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 12, 2015

This hotel is located close to the Airport, its good for a short visit, it does not serve continental breakfast> The staff is friendly and helpful. The AC unit is central and the rooms are not hot or cold

Helpful?
1 Thank FEastman
TobagoRobbin, Guest Relations Manager at Airport Suites Hotel, responded to this review

Dear Guest We thank you for taking time to write a review about your recent stay. We are so happy to hear that you found our accommodation very comfortable and convenient .We hope to see you back with us soon and it was indeed our pleasure having you stay with us. Guest Relations Manager More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 26, 2015 via mobile

I was nervous about staying at this Hotel because the reviews were so poor. I needed a room for night to catch a flight so I took a chance. Pros: Free Shuttle Service (fast & reliable) Staff was EXCELLENT!!! Room was clean Pool was clean Flat Screen tv in room Water pressure was excellent Food was good Cons: Mosquitos in... More 

Helpful?
Thank Trinikesha
Laurel, Maryland, Usa
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 20, 2015 via mobile

Located close to the airport, this "hotel" feels more like a "converted family home". If you are looking for a "hotel/motel feel" you will be surely disappointed. However if you want a taste of carribbean family style living.....and you are not a germophobe or fussy.....and you don't intended to stay for a long time....this budget friendly option is quaint, adequate... More 

Helpful?
Thank JacksonFamily224
1 review
4 of 5 stars Reviewed July 14, 2015 via mobile

This hotel is very convenient. The place is clean and simply elegant, the service is excellent and the staff are all very friendly and hospitable especially Ms. Candice. It is definitely the perfect accommodation for anyone that may have had an unexpected flight delay, you won't be disappointed!

Helpful?
Thank Elisa H
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47 photos of this hotel

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