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Airport Suites Hotel

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7 Factory Road | Golden Grove, Piarco, Trinidad
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91 reviews from our community

Traveler rating
    9
    19
    22
    11
    30
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21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (23)
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    (22)
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Scarborough, Tobago
1 review
1 of 5 stars Reviewed 1 week ago

it was very disappointing! we checked in to stay for a night. The bathroom is dirty with some tissues on the floor, the toilet not flushing, the towels are old meaning yellowish/off white. we decided to check out after 10 minutes even if we are so tired and our son needs to sleep. The receptionist didn't even ask what was... More 

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Barbados
Top Contributor
51 reviews 51 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed February 22, 2015

I stayed here on a business trip as it was the most convenient hotel in the area . This hotel has very serious issues with maintenance of the rooms and the surroundings . They checked me in to what i would call a dirty room which was full of hair and ever on the beds sheets the room had bugs... More 

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1 review
4 of 5 stars Reviewed February 16, 2015 via mobile

This hotel is very close to the airport, the shuttle which is free arrived within minutes to pick me up. Check in was fast and I had a clean room overlooking the pool. There is a small restaurant which you can grab a meal before you overnight sleep.

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Caracas, Distrito Federal, Venezuela
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 17, 2015

I stayed with my mother just one night on January 06th and it was the worst terrible experience in my life, I booked and paid for a double room and we got a single one because they did not have any available clean double room, at first they gave us a very dirty room close to the restaurant, the bathroom... More 

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1 review
3 of 5 stars Reviewed December 9, 2014

This is not a luxury hotel nor a resort hotel. This is a place where you spend the night because it's safer and more comfortable than sleeping in a corner at Piarco International airport. Set your parameters accordingly, don't expect much, and you will be fine. I selected this airport for my overnight stay mainly because it was the cheapest... More 

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Barbados
Contributor
14 reviews 14 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 5, 2014 via mobile

This hotel has now become run down and the upkeep of rooms are shabby. The curtains are torn up, the walls are filthy, the roof is full of cow web, the beds and pillows full of hair like the sheets haven't been changed. The a/c drips and there are no l blades on the unit... you could literally see the... More 

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Singapore, Singapore
Top Contributor
1,482 reviews 1,482 reviews
158 hotel reviews
894 helpful votes 894 helpful votes
2 of 5 stars Reviewed September 29, 2014

Piarco airport is one of the least efficient airports I've been through. Arrive late at night and you're in for a minimum one hour delay while they sort out your entry and do te customs paperwork. So you are compelled to stay somewhere near the airport and preferably somewhere cheap. For Airport Suites I Paid $87 USD incl taxes. Breakfast... More 

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Miami, Florida
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed September 9, 2014

On our way to the states, my husband and I missed our connecting flight and had to stay the night in Trinidad. We have been there several times before and BOY were we devastated when we discovered The Holiday Inn Express was fully booked. We arrived at the Airport Suites and it looked "ok" from the outside- although the neighborhood... More 

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TobagoRobbin, Reservations Dept at Airport Suites Hotel, responded to this review

Dear Guest, We sincerely apologize for the inconvenience caused due to your claim of mosquitoes in the bathroom. It is always our first priority in making our guest feel at home and comfortable. If you are aware of it, we are in the rainy season and even though our company has a pest control company that treats the building on... More 

Cardiff, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 1, 2014

Rooms here are fine, and the location near the airport is very convenient, but unfortunately the front of house staff let it down. Ordered a meal on checking in as was very tired, hoping that would speed up the process, and it took almost an hour to arrive. As there was nobody else in the restaurant this left me bewildered... More 

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TobagoRobbin, Guest Relations Manager at Airport Suites Hotel, responded to this review

Thank you for staying with us and providing us with your valuable feedback. It is always our goal to provide convenient and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into so our team can take actions accordingly. Once again many... More 

Trinidad and Tobago
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2014

first I must say the rates are very reasonable the free shuttle service was on time , the room that I stayed in was very relaxing clean & comfortable , we had free cable and free wifi along with coffee and tea @ what ever time you wanted . the staff was really great sharia , sumintra , Sonia ,... More 

Was this review helpful? Yes 1
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