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All 4 Piarco hotels

Airport Suites Hotel

2.5 of 5 Hotel   |   7 Factory Road | Golden Grove, Piarco, Trinidad
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Airport Suites Hotel
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Ranked #2 of 4 hotels in Piarco
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83 people have reviewed this hotel

Traveler rating
    9
    18
    22
    9
    25
See reviews for
14
22
20
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Miami, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

On our way to the states, my husband and I missed our connecting flight and had to stay the night in Trinidad. We have been there several times before and BOY were we devastated when we discovered The Holiday Inn Express was fully booked. We arrived at the Airport Suites and it looked "ok" from the outside- although the neighborhood... More

Was this review helpful? Yes
TobagoRobbin, Reservations Dept at Airport Suites Hotel, responded to this review

Dear Guest, We sincerely apologize for the inconvenience caused due to your claim of mosquitoes in the bathroom. It is always our first priority in making our guest feel at home and comfortable. If you are aware of it, we are in the rainy season and even though our company has a pest control company that treats the building on... More

Cardiff, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Rooms here are fine, and the location near the airport is very convenient, but unfortunately the front of house staff let it down. Ordered a meal on checking in as was very tired, hoping that would speed up the process, and it took almost an hour to arrive. As there was nobody else in the restaurant this left me bewildered... More

Was this review helpful? Yes
TobagoRobbin, Guest Relations Manager at Airport Suites Hotel, responded to this review

Thank you for staying with us and providing us with your valuable feedback. It is always our goal to provide convenient and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into so our team can take actions accordingly. Once again many... More

Trinidad and Tobago
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

first I must say the rates are very reasonable the free shuttle service was on time , the room that I stayed in was very relaxing clean & comfortable , we had free cable and free wifi along with coffee and tea @ what ever time you wanted . the staff was really great sharia , sumintra , Sonia ,... More

Was this review helpful? Yes 1
Miami
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 19, 2014 via mobile

This hotel is budget accommodation if you need to overnight in piarco. There is free shuttle service and wifi, rooms are small but very clean will recommend as a affordable option. We arrived late and within minutes of calling the shuttle service it arrived to pick us up. Check in was easy as our rooms were already paid for in... More

Was this review helpful? Yes 1
Ghent, Belgium
Top Contributor
123 reviews 123 reviews
63 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed May 26, 2014

this hotel is situated 2 km from the Piarco airport. There is a free shuttle from and to the airport. Simply rooms with 1 double or 2 double beds and private bathroom. Everything is old, but they clean it every day. You can order food during the whole day, it is also simple. The hotel has a swimming pool and... More

Was this review helpful? Yes 2
Sherwood Park, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 13, 2014

Booked through Expedia.ca. Upon check in we were informed hotel was overbooked. Our reservation and confirmation was for a room with a king bed but when we checked in only a double bed room was available. We felt room was in need of a major (very major) renovation. It was the last room available so we had no choice but... More

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TobagoRobbin, Guest Relations Manager at Airport Suites Hotel, responded to this review

Dear Valued Guest, We humbly apologize for the inconvenience caused to you during this period. The hotel had set restrictions for the hotel for the carnival period and an error occurred between the website and the hotel's system and this is what caused the overbooking situation. Again, we apologize for the dismay caused to you and hope that we can... More

Reading, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 29, 2014

great for a stopover, safe, transfers included & friendly staff. Prompt pick up from airport. Pool nice & clean. Quiet enough for an early night to acclimatise. Reasonably priced restaurant food. would use it again.

Was this review helpful? Yes
TobagoRobbin, Guest Relations Manager at Airport Suites Hotel, responded to this review

Dear Valued Guest We are delighted that you had an enjoyable experience at our hotel. Thank you for your review and we hope to see you again. Warm Regards More

Houston TX
Contributor
11 reviews 11 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 23, 2014

I have been coming to T&T for five years. As a general proposition, service, in any sector, is not a high priority there. This is the best run business I have seen on the island. Stayed overnight on 3/18 and 3/22. The good - free shuttle that will arrive within 10 minutes of a call from the T&T Airport travel... More

Was this review helpful? Yes 2
TobagoRobbin, Front Office Manager at Airport Suites Hotel, responded to this review

Dear Valued Guest, We are always delighted ti get feedback from our loyal guests. We are pleased to know that you enjoyed your stay with us and it is always our pleasure to serve our guests to the fullest. We thank you for your kind words and we look forward to seeing you in the near future. More

Indianapolis, Indiana
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2014

The hotel is an older hotel and shows signs of aging, but the staff was very nice and helpful and friendly. The room was clean and they have free Wi fi. They have a shuttle service that will take you just about anywhere you want to go. It has a restaurant on the premises and free coffee. The pool was... More

Was this review helpful? Yes 1
TobagoRobbin, Office Supervisor at Airport Suites Hotel, responded to this review

Dear Guest, We are pleased to know that our services was appreciated by you and we look forward to welcoming you in the future and providing you with our kind services once again. More

Las Vegas, Nevada
1 review
4 of 5 stars Reviewed March 3, 2014 via mobile

This hotel is near the airport reasonably price clean and safe will recommed for lay overs wifi service and small resturant shuttle is included in rate and staff was friendly. As for the negative reviews I did not experience any of those its not five star hotel so if you are expecting this you can stay at a brand name... More

Was this review helpful? Yes
TobagoRobbin, Office Supervisor at Airport Suites Hotel, responded to this review

Dear Valued Guest, We thank you for taking time to give us a review and it was our pleasure serving you to the fullest. We look forward to doing so again in the near future! More

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Additional Information about Airport Suites Hotel

Address: 7 Factory Road | Golden Grove, Piarco, Trinidad
Phone Number:
Location: Caribbean > Trinidad and Tobago > Trinidad > Piarco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Airport Suites Hotel 2.5*
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Also Known As:
Airport Hotel Piarco

31 photos of this hotel

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Amenities

Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Airport Suites Hotel enjoys an unparalleled location being less than five minutes away from the Piarco International Airport, a perfect location for stop overs, flight transfer passengers or a relaxing vacation. Airport Suites Hotel provides superb accommodations with 39 affordable guestrooms, an on-site restaurant serving up some of the best local and authentic cuisine, an outdoor pool with a jacuzzi and swim up wet bar and many other convenient amenities.All of our room types offered includes complimentary shuttle service to/from the airport, WIFI and tea/coffee station. We invite you to stay and experience the traditional charm of our Airport Hotel and the attentive, personalized service of our friendly staff. ... more   less 
Number of rooms
39

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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