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All 64 Ya'an hotels

Moonstar Hotel

3.5 of 5 Hotel   |   No.10 Zhangjiashan Road, Ya'an 625000, China
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72%
Ranked #11 of 64 hotels in Ya'an
A recent review
4 of 5 stars Reviewed June 23, 2012
Kay_Z_DE Munich
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  • Reviews (25)
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25 people have reviewed this hotel

Traveler rating
    4
    14
    4
    2
    1
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3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
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English first
New Jersey girl
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed September 21, 2013

Moonstar should have been better, but it failed on too many levels. The air conditioning didn't work, the front desk did not provide good service, the lights in the room were so complicated to use that I almost slept with them on (since I couldn't turn them off.) They had no porters, but did have luggage carts. The problem was... More

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Top Contributor
63 reviews 63 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed September 9, 2012

We had a 2 week visit to China and had the most fantastic time apart from our stay at this hotel. Due to a delay with our flight we didn't get to the hotel until nearly 9pm but were assured that the restaurant would be open to 10 / 10.30pm so immediatley went to get a quick bite to eat.... More

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Munich
Top Contributor
53 reviews 53 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 23, 2012

The hotel might have seen better times, it looks a little outdated. However, 4 stars can easily be justified: - The restaurant served nice food. I cannot eat spicy food (bit of a problem in Sichuan). The waitress brought an iPad (!!!) with a pictured menu and gave me many not-spicy options to chose from. She hardly spoke English, we... More

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Melbourne
Top Contributor
81 reviews 81 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 27, 2012

Stayed here for a couple of days while working the giant pandas. No hot water, not ice or cold beers, really no cold drinks at all. Breakfast was ok but limited western food. There better options and I would suggest using them.

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Raleigh
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 12, 2012

We stayed at the moonstar as part of an overnight adventure out of Chengdu to go to BiFengXia (highly recommended). It is as as good as you are going to get in a tier 5 (?) china city. The rooms were clean and nice. They had wireless in the lobby and wired in the room (although i couldn't get it... More

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Barcelona, Spain
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 16, 2012

We stayed here for a 3 days volunteering tour in Bifengxia Panda Base. The hotel matches perfectly with the standards of a 4-star hotel: clean, spacious and comfortable rooms, good breakfast and good restaurant. Its only drawback is that nobody at the hotel speaks English, so even though the staff is very friendly, it is very difficult to communicate with... More

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Manchester-by-the-Sea, Massachusetts
Top Contributor
94 reviews 94 reviews
56 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed September 28, 2011

I spent three nights here as part of a panda volunteer tour in September 2011. I loved the hotel. After staying in three of China's largest cities for a week, this was a nice "escape" from the big city feeling. It was wonderful to sleep with the windows open and hear nothing but crickets (or cicadas?) at night and the... More

Was this review helpful? Yes 4
Columbus, Ohio
Top Contributor
131 reviews 131 reviews
54 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed June 17, 2010

Stayed two night at the Moonstar Hotel. The service and food is wonderful. (Sme of the best food we had, however, it is a little difficult to get coffee in the morning. But you are in Chian so try the tea.) It was great to get out of the big city and be in a beautiful natural environment. It rained... More

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Additional Information about Moonstar Hotel

Address: No.10 Zhangjiashan Road, Ya'an 625000, China
Location: China > Sichuan > Ya'an
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Moonstar Hotel 3.5*
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Also Known As:
Moonstar Hotel China/Sichuan

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
101

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