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All 1 Albourne hotels

Wickwoods Country Club, Hotel & Spa

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Shaveswood Lane, Albourne BN6 9DY, England
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Wickwoods Country Club, Hotel & Spa
Ranked #1 of 1 Hotels in Albourne
Certificate of Excellence 2014
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89 reviews from our community

Traveler rating
    54
    20
    7
    6
    2
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15
29
10
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Generally the stay was OK. Hotel lobby area was nice with big roaring log fires. The front desk were polite but I feel could have been a bit friendlier to make your stay more welcoming. Maybe I am being a bit too picky! The room I was given was small, I had a look around at other rooms when they... More

Was this review helpful? Yes
Wickwoods, Owner at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you for providing a detailed review, we really appreciate this and are delighted that enjoyed your overall stay. We have taken on board the areas you feel improvements could be made and will be reflecting on these. Please contact me directly when you next intend to stay in order I can ensure you are booked into one of our... More

Burgess Hill, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Apologies for delay in submitting this review. I am a member of Wickwoods and arranged for a Spa day with my three daughters prior to my sons wedding. I just want to thank the girls in the Spa for a truly wonderful experience, we all had a wonderful day. The service and treatments were excellent. Also a special mention to... More

Was this review helpful? Yes
Wickwoods, Owner at Wickwoods Country Club, Hotel & Spa, responded to this review

The entire team are delighted you had such a fabulous day, we really appreciate and value both your custom and the time taken to provide such a glowing review. I have personally thank Aaron for setting such a high standard and great impression. Thank you again. More

Cambridge
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Hotel bedrooms good. Did not use spa facilities - here for party at the hotel. Had dinner with other family members and while most dishes were average my main course was absolutely appalling (excessively salty). On duty management offered a discount which was not given - had to ring up to receive it. Very sad as hotel had received so... More

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Wickwoods, Owner at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you for having taken the time to provide a review, I’m most upset you felt you did not receive the service that I would expect to have been provided to our customers and I will be looking into the detail behind the matter. As general principle we normal receive very good feed back on both the quality of the... More

W Sussex
Top Contributor
78 reviews 78 reviews
33 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The setting is lovely, but my birthday lunch was ruined by: - missing menu items substituted with chewy bread-crumbed, rather grey-looking chicken with sweet chilli dip (I give better quality chicken nuggets to my children, because that's really all they were) - an hour's wait for the main course, (we kept trying to find waiters to ask where it was,... More

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Wickwoods, Owner at Wickwoods Country Club, Hotel & Spa, responded to this review

Our sincere apologies regarding the quality of the chicken, it is clear the chicken had been overcooked which is unacceptable. That said all ingredients prepared and served at Wickwoods are fresh premium quality purchased from quality premium suppliers. The service provided clearly could have been significantly better however as you were not on a package spa day the service staff... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2014

Although we didn't partake of the spa facilities, we had an enjoyable 2 day stay. The rooms were really comfortable and beautifully decorated. Excellent value for money and the glass house restaurant was excellent. Friendly helpful staff and a thoroughly enjoyable visit.

Was this review helpful? Yes
Wickwoods, Owner at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you for providing a review and for your custom, the entire team are delighted you enjoyed your stay and we hope to have the pleasure of looking after you again in the future. More

Brighton
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2014 via mobile

My son and daughter in law used wickwoods for their wedding reception on 13 September, after a 10 min drive from Brighton we arrived at a lovely country location, very quiet and rural to find wickwoods country club, from the moment we stepped inside everything went perfect, the staff were there to meet us with drinks, we then had about... More

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Wickwoods, Owner at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you for having taken the time to provide a review following your sons and daughter in laws wedding. We felt privileged to have been chosen to host such an important day for your family. The entire team are delighted you were pleased with the service provided and hope your son and daughter in law might consider returning to the... More

Putney, London
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 14, 2014

My husband booked Wickwoods for one night and we also ate in the restaurant. We were really impressed. The restaurant, where we had Sunday lunch was outstanding. It was a lovely sunny day, the doors were open out in the garden, the wine ice cold and the food was really impressive. I had a delicious roast and my husband had... More

Was this review helpful? Yes
Wickwoods, Owner at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you very much for having taken the time to provide a review with regard to your recent stay experience and we are delighted you enjoyed your time with us. Wickwoods was converted approximately 36 years ago to a Country Club & Hotel and whilst this creates a unique homely and relaxed charm one downside is that the sound proofing... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

We booked to stay for the night at Wickwoods completely off the back of some excellent Trip Advisor reviews so I was hoping for a lovely stay - and we were not disappointed. The room was spotlessly clean and very comfortable. The staff were incredibly friendly and down to earth - nothing was too much bother. When we sat outside... More

Was this review helpful? Yes
Wickwoods, Owner at Wickwoods Country Club, Hotel & Spa, responded to this review

The entire team are absolutely delighted with the review you kindly provided. We believe there is something very special about Wickwoods, there is a real history behind its development. A small number of owners have poured their hearts into its creation from the original owners who converted what was their home nearly forty years ago, to the Field family who... More

Hove, United Kingdom
2 reviews
5 of 5 stars Reviewed September 8, 2014

Had a friend over from America so wanted somewhere quiet and peaceful for lunch , where we were not going to be rushed! Found the perfect place at wickwoods! The setting is amazing , definitely recommend it. Food excellent , service great and all the facities spotless .

Was this review helpful? Yes
Wickwoods, Owner at Wickwoods Country Club, Hotel & Spa, responded to this review

We are delighted you feel we delivered a good all round experience and feel privileged that you chose to bring y0ur friend to Wickwoods. Thank you for sharing your experience on Trip Advisor, we look forward to looking after you again in the near future. More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 22, 2014

We stayed in room 3 for two nights last weekend, a much needed break away. The room was pleasant, clean and comfortable. Breakfast could probably be improved, it feels as if the guests to the hotel are a sideline to the members of the club. The first morning for breakfast it felt as if we were in the way and... More

Was this review helpful? Yes 1
Wickwoods, Owner at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you for having taken the time to provide a review, your comments are most helpful and we are very sorry you did not quite receive the service the team strive to provide. We have taken on board both yours and another recent guest comments with regard to the continental breakfast and improvements are being made. I hope you would... More

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Additional Information about Wickwoods Country Club, Hotel & Spa

Address: Shaveswood Lane, Albourne BN6 9DY, England
Phone Number:
Location: United Kingdom > England > West Sussex > Albourne
Price Range (Based on Average Rates): $
Number of rooms: 6
Also Known As:
Wickwoods Country Club, Hotel And Spa
Wickwoods Country Club Hotel Albourne

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