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Wickwoods Country Club, Hotel & Spa

Certificate of Excellence
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Shaves Wood Lane, Albourne BN6 9DY, England
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Wickwoods Country Club, Hotel & Spa
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Wickwoods Country Club, Hotel & Spa
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102 reviews from our community

Traveler rating
    64
    21
    9
    6
    2
See reviews for
17
32
10
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (102)
  • Mar-May only
    (36)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (14)
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Shoreham-by-Sea, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just floated back from an amazing spa day at the Wickwoods Country Club, the spa facilities and changing rooms were impressive and clean and the Jacuzzi was amazing. A pre-ordered lunch and dessert were very enjoyable and myself and my friend enjoyed a rest on one of their outside loungers prior to having our hot stone massage, this was out... More 

Was this review helpful? Yes
Wickwoods, Manager at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you very much for providing a review on your recent Spa Day experience at Wickwoods. I am so pleased that we managed to impress all-round, and thank shall pass on particular thanks to the Beauty Therapists and Food & Beverage team that were on shift the day you visited. It is always a pleasure to hear when a customer... More 

Burgess Hill, United Kingdom
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Superb food !! Best in the area , top class in every way , service , taste , surroundings. Thank you ! It is a secret gem in the area , Jo the head waiter is so amazing and a true professional ! We are members and love the individual treatment we get , knocks spots off any other county... More 

Was this review helpful? Yes
Wickwoods, Manager at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you very much for providing yet another review of your experience at The Glass House Restaurant. It is always such a pleasure to hear when we have exceeded expectations, especially on a number of occasions. Your feedback will be passed on to the entire team, particularly Joe for making such an impression. I would like to take this opportunity... More 

Denton, England, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After recently trawling the internet for the best Sunday roasts in Sussex I came across a review for Wickwoods “The Glass House Restaurant” which raved about how good the location was. I mentioned this to my family who attended for a lunch meal a month ago and they confirmed again regarding the choice, quality and ambience of the location. Bearing... More 

Was this review helpful? Yes
Wickwoods, Manager at Wickwoods Country Club, Hotel & Spa, responded to this review

I would like to thank you for taking the time to review your Glass House dining experience on Trip Advisor. Your review was an absolute delight to read, and I have ensured that your kind words are passed on to the entire team. Feedback, good or bad, is always looked into and taken into consideration to further training and development... More 

Brighton and Hove, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 6, 2015 via mobile

To some friends from the Channel Isles for Sunday lunch. Good food. Excellent presentation. Friendly and helpful staff. Pleasant setting and location. Would go again when I have saved up some dosh. A tad expensive for Sunday lunch but it was worth it.

Was this review helpful? Yes
Wickwoods, Manager at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you for taking the time to write about your recent dining experience at The Glass House. I am pleased that you were impressed on all aspects of your visit and that you would like to return to dine with us. We believe that our price point is very competitive to similar establishments offering high quality food, with great service... More 

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 29, 2015

We dined today in your glass house restaurant and wanted to say wow and thank you for making my parents wedding anniversary memorable Greeting and the service throughout was efficient We ate with two young children and the staff were great with them We all had three courses , most had the roast beef, I had the pork belly which... More 

Was this review helpful? Yes
Wickwoods, Manager at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you for providing a review on your Sunday lunch experience at The Glass House. I am delighted that you were impressed with the food and service, it is always great to hear when we have surpassed expectations. On behalf of all the staff at Wickwoods I would like to wish your parents a very Happy Wedding Anniversary, and to... More 

West Byfleet, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

We visited Wickwoods Country Club to have a meal in the Glasshouse restaurant last Saturday and had a lovely evening with superb food and great service. This particular evening included a Classical guitarist which truly added to the evenings enjoyment I will deffinitely be booking again soon. Plenty of safe parking and a lovely warm feeling throughout the Hotel

Was this review helpful? Yes
Wickwoods, Manager at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you very much for providing a review on your recent dining experience in The Glass House. I am pleased that the food and service met expectations and that you enjoyed our live music. Should you wish to be informed of our upcoming live music evenings then please contact us to be added to our mailing list. Once again, thank... More 

Brighton, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 17, 2015

This was our first visit to Wickwoods Country Club and it won't be our last. We had a lovely lunchtime family meal for ten of us on Mother's Day in the Glass House restaurant. The food was very good with a lot of choice and the service was excellent. All the staff were very attentive and friendly, ensuring all our... More 

Was this review helpful? Yes
Wickwoods, Manager at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you very much for taking the time to write such a detailed review on your Mothers Day experience at The Glass House. The entire team will be delighted that you felt we deserved top marks across the board. We will continue to work hard to deliver a high level of service, and we hope that we are able to... More 

Bath, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 9, 2015

This hotel is ok. The rooms are clean. The view from the room was over a flat roof with air con, not very good. The bar area is nice and the terrace in the summer would be a very pleasant place to have a drink. We spent the weekend with friends at the hotel, it was an enjoyable weekend.

Was this review helpful? Yes
Wickwoods, Manager at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you for providing your review this is greatly appreciated. I am pleased you and your friends had an enjoyable stay with us. Whilst a number of our rooms do immediately look out on to a flat roof with either garden or woodland views beyond a number also look directly out on to our gardens. We hope you might consider... More 

huddersfield
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 2, 2015

Having travelled 250 miles to a wedding in Burgess Hill,the bride booked a day/night here to relax after the wedding. We arrived at the hotel at 1.00 and our rooms weren't ready so we were shown to the bar area where we were happy to have a drink and wait till check in time (2.00) We were then told we... More 

Was this review helpful? Yes
Wickwoods, Owner at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you for providing a review we are truly sorry that you were disappointed with a number of aspects related to your stay and in particular that the venue closed early on a Sunday. As advised during your stay, Mrs Price who made the booking was made aware both verbally and by email on two occasions that the venue closed... More 

Elm, Wisbech, Cambridgeshire
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 23, 2015

A brilliant relaxing weekend from the minute we arrived. We have stayed here before and had a few problems with some other guests being noisy. We were allocated a beautiful room overlooking the tennis courts and grounds that was perfect and you could hear the birds singing in the morning. We ate in the Glass House Restaurant with friends and... More 

Was this review helpful? Yes
Wickwoods, Manager at Wickwoods Country Club, Hotel & Spa, responded to this review

Thank you very much for providing a detailed review of your overnight stay at Wickwoods Country Club. It is always a pleasure to hear that a guest has enjoyed their stay, and has made use of the facilities, YourSpa and The Glass House. I have passed your kind comments to each department, and I do hope that we can welcome... More 

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