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Hillcourt Resort & Spa

Hotel website
PO Box 4602, Nakuru 20100, Kenya
Hillcourt Resort & Spa
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7 reviews from our community

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Traveler rating
    4
    2
    0
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    1
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3
Couples
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 3, 2015

I stayed here for a week for a conference we were facilitating at the hotel. I can't stay enough about the wonderful staff. They accommodated our every need to ensure all our participants were happy and well cared for. The chef and kitchen staff are world class and kept us well fed with delicious 4 course lunches and excellent tea... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 5, 2015

I spent a night here wit my family. I must stay the staff are well trained and very professional and friendly too. I liked the room we selected. Room 216, a deluxe double, it quite spacious with carpet, large TV, fruits, comfortable bed, hot shower and bath tab. Room service is great, the staff help you check in and out.... More 

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kevin k, Director of Sales at Hillcourt Resort & Spa, responded to this review

Thank you for staying with us. We look forward to hosting you once your back in Nakuru. More 

Nairobi, Kenya
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 7, 2014 via mobile

I stayed for one night at this hotel in Nakuru and wished i could stay longer. I had a very good experience at the hotel. We were met by enthusiastic courteous staff who gave us first class service. The breakfast had a good variety of items and the lunch and dinner menu caters for all tastes. The food portions are... More 

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London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 21, 2014

The hotel was terrible. The room I stayed in had questionable safety as two prong plugs were being set in three prong sockets. There was only two sockets in the room for a range of appliances and during the night the lamps started to short out and the hotel's adapter began to get hot and glow red. I managed to... More 

Was this review helpful? Yes 4
kevin k, Director of Sales at Hillcourt Resort & Spa, responded to this review

I want to thank you for having brought your experience to our attention and sincerely regret the inconveniences the power sockets caused you. We have taken the issue seriously and we have rectified the problem. We are also carrying out regular checks to ensure that our rooms remain in optimum condition. Once again thank you and look forward to hosting... More 

nairobi
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 22, 2014

We enjoyed our stay right from the time we arrived and were served a refreshing glass of juice by the very friendly receptionist to the time we left. The staff are very friendly.The rooms are not too fancy but are very clean and comfortable. When we entered the room the 'swan arrangement' towels made us laugh! It was quite unique!The... More 

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Nakuru, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 11, 2014

a one stop resort you will leave to remember,from cosy rooms,sauna,gym,swimming pool.. generally the entire health club is awesome...................also the entire staff are cool n nyce ready to assist...the food is just how you want it....

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Kisumu, Kenya
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 10, 2013

Nakuru's Hillcourt Resort sits just off the main Nairobi highway but well out the bustle that is the CBD. There is no hill, there is no court and I did not sample the spa if it exists. Do not despair however, Hillcourt staff were extremely friendly and genuinely glad to help; from the sentry, receptionist to the wait staff. More... More 

Was this review helpful? Yes 5
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23 photos of this hotel

Management photos: Courtesy of the property manager

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