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All 20 Nakuru B&Bs / inns

Merica Hotel

Kenyatta Avenue | P.O Box 560, Nakuru, Kenya
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Merica Hotel
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36%
Ranked #6 of 20 Nakuru B&B and Inns
A recent review
4 of 5 stars reviewed 1 week ago
suzannewhitedove Nakuru, Kenya
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69 reviews from our community

Traveler rating
    4
    16
    29
    11
    9
See reviews for
14
10
2
27
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Japanese first
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English first
Nakuru, Kenya
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

the new staff at merica are doing a wonderful job my recent visit of the orange 3G launch in the past 3 months was met with cheerful staff who pay attention to detail. the brunch was awesome with continental cuisine and nice breakfast surprises. I think the chef must be new and is doing a wonderful job the garden view... More

Was this review helpful? Yes
OPSMerica, Manager at Merica Hotel, responded to this review

Dear suzannewhitedove, Thank you for your heart warming review. We will keep up the wonderful job we are doing! Hope to have you back soonest. Regards, Operations Manager More

Sherfield On Loddon, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Took a room at the Merica at short notice and was most disappointed. I got a heavily nicotine soaked smoking room, and I'm not a smoker. Dinner and breakfast were pretty good and the wifi service is pretty useful - I was doing a lot of internet work during my stay. Management need badly to start a refurbishment programme.

Was this review helpful? Yes 1
OPSMerica, Manager at Merica Hotel, responded to this review

Dear SVfromUK, Thank you for your candid review and positive comments regarding our menus and WIFI. An elaborate refurbishment plan is underway and we hope you will visit us soon to see the new accommodation facilities. Regards, Operations Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 1, 2014

I did a reservation for my boss while in Nairobi on the eve of our safari on 26th n 28th for rooms 514& 515 believe me we were surprise on arrival how secure the room was,especially for VIPs.Not forgetting the warm and charming reception desk.The meals,stewards,chefs did an explenary job,all above our expectations. My boss was very happy especially to... More

Was this review helpful? Yes 2
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Duncan N, We are happy to receive your delightful review. We appreciate your positive feedback regarding our rooms, menu and service. Be rest assured all our guests receive the best attention and care. Regards, Operations Manager More

Nairobi, Kenya
1 review
3 of 5 stars Reviewed August 1, 2014

I had previously stayed here about a year ago and had a terrible stay. The food disagreed with me - I had a nasty stomach upset, the service was terrible with staff entering my room without knocking, and scarcity of clean linen. Also, my room overlooked a night club, thus I had very little sleep. In spite of communication from... More

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OPSMerica, Manager at Merica Hotel, responded to this review

Dear KavsX, Glad you came back and experienced the new and improved Merica Hotel. Thank you for your positive reviews of our menu, rooms and service. Look forward to have you back again. Regards, Operations Manager More

Nairobi, Kenya
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 31, 2014

Had a three night stay with my 8 month heavily pregnant wife. The good: the hotel is surprisingly quiet despite being smack in the middle of town. Offered good conference facilities, and the room was generally clean. The hotel has a pool and gym which are complementary to residents, and free Wi-Fi. The bad: We received a rude shock from... More

Was this review helpful? Yes 2
OPSMerica, Manager at Merica Hotel, responded to this review

Dear PerryPope, Trust this finds you well. Much appreciation for acknowledging our outstanding conference facilities. We are saddened that this experience was spoiled by an unfortunate incident at the reception. Do accept our apologies. Regards, Operations Manager More

Nairobi, Kenya
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2014

I am a repeat client for all the three Merica group facilities(Merica, Crater -Lake and Maasai Ostrich Resort Kitengela).I always book directly from the Nairobi office.The sales and reservation team is fantastic and customer friendly. Thus creating a real professional and positive image of the facilities.keep up the spirit and extend the same to the entire Merica group family.

Was this review helpful? Yes 2
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Malasi, We appreciate your candid and heartwarming review. Our team goal is to ensure that our guests always enjoy their stay with Merica Hotels. Hope to see you soon. Regards, Operations Manager More

Venice, Veneto, Italy
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 4, 2014

I booked my friends/collaborators from Italy in this hotel on 1st and 2nd of April 2014. It was mostly a business trip and they enjoyed receiving their prospective clients by the beautiful pool side and the restaurant was very business friendly. I was in all their meetings as a translator and had meals with them too. The food was delicious,... More

Was this review helpful? Yes
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Lockwoodk, Thank you for taking the time to post your delightful review. Merica Hotel is happy that you enjoyed your stay with us and are glad to receive your compliments regarding our service, food, personalized service and ambiance. Hope to have you back soon. Regards, Operations Manager More

Munich, Germany
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 22, 2014

Pool is nice, however you are not allowed to bring drinks from outside, but have to buy them at a high price. Service is also not too fast. Food is fair. The fries are ok! Also when you are white, there might be Kenyans who just sit next to you to look at you, but also nothing uncommon when you... More

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OPSMerica, Manager at Merica Hotel, responded to this review

Dear Chasi, We are happy to receive your review. Thank you for your compliments in regards to our lovely pool area and snack menu. Its hotel policy not to allow guests to eat or drink food brought from outside the hotel. Instead we present the delightful "All-day- snack menu" that cater for our guests needs. Regards, Operations Manager More

Mombasa, Coast, Kenya
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 24, 2014

Went for a business conference in Nakuru and spent one night and day.The hotel is located in central town.Check in was swift with welcome drink.Room was spacious with TV, and mosquito net.No AC provided but Nakuru is cool so this was not a problem.Mosquito net provided though I never saw or heard any mosquitoes.Toiletries well stocked.Meals good with variety.There was... More

Was this review helpful? Yes
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Munir T, Thank you for posting your candid review. We are working on a renovation and improvement program that will address the areas that did not live up to expectations. See you soon. Regards, Operations Manager More

Nairobi, Kenya
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 9, 2014

This hotel is a good choice for business travellers. It is easy to access. The rooms are clean and comfortable. The rooms facing the main street can be very noisy at night (there is a night club right opposite the hotel). The WIFI connectivity is reasonably fast and free and available in all sections of the hotel. Due to its... More

Was this review helpful? Yes 1
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Murithi M, We appreciate that you have taken time to post a review. We are glad your experience was positive and that you enjoyed our facilities and services. We are currently working on an exciting renovation plan that will totally change the ambiance and comfort of the hotel facilities. We are soon launching valet parking. Hope to have you... More

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Additional Information about Merica Hotel

Address: Kenyatta Avenue | P.O Box 560, Nakuru, Kenya
Location: Kenya > Rift Valley Province > Nakuru
Price Range (Based on Average Rates): $$
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