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Merica Hotel

Kenyatta Avenue | P.O Box 560, Nakuru, Kenya
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Merica Hotel
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87 Reviews from our TripAdvisor Community

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Traveler rating
    5
    27
    35
    11
    9
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18
12
3
35
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (30)
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Milwaukee, Wisconsin
Level Contributor
503 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 338 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I think the hotel oversells itself in their marketing materials, but considering where it is, maybe it is a great hotel. I thought it was clean and comfortable. The wifi was kind of unreliable, but when I mentioned it to the front desk, they had it reset. The staff at the restaurant were helpful and the food was pretty good.... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 10, 2015

The food was very good, the staff friendly and the rooms clean and nice. I thoroughly enjoyed my stay here. I chose it because I had business in town but still wanted sometime to visit the national park. Its location made achieving both easy. I would definitely go back, its better than most other similar hotels in many ways.

Was this review helpful? Yes
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Dennis Y, Your candid reviews were received with appreciation. Thank you for choosing Merica Hotel for your stay and we hope to host you soon. Regards, Faraj Kibet, Ag. General Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 15, 2015

Average hotel, which in my case served as a one night stay which was fine. The room was a bit worn down, telephone not working and the front door looked as if it had been forced opened at some point. Dinner and breakfast in the restaurant was okay although a smile from the waitress would have been nice...

Was this review helpful? Yes 4
Watford, United Kingdom
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed January 26, 2015

Just spent 7 nights here and I think that gives you a good feel for a place. The pool and wifi were an attraction for me and a reasonable place to have meetings. Staff are courteous and friendly and very amenable. This includes reception and restaurant. Pool is really nice but gets busy over the weekend. This includes the tables... More 

Was this review helpful? Yes 3
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Bruce Mango, Thank you for taking time to share your experience. I am pleased to hear you found the overall service and facilities to your liking. We are reviewing your comments in regards to the WIFI, to ensure it is improved for our guest's experience.We apologize for the inconvenience caused to you by the noise at night.We are currently... More 

Cheltenham, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

My wife and I stayed two nights in a comfortable de lux room overlooking a delightful swimming pool.The staff were helpful,friendly and immaculatel in their various uniformsFood was good.Rest of family were able to use swimming pool ,after a small payment. Good base for Lake Nakuru.

Was this review helpful? Yes 1
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Nigel B, Thank you for taking time to write back to us. We sincerely appreciate your feedback regarding our accommodation facilities, service and food. We are delighted that you enjoyed your stay at Merica Hotel Nakuru. We hope to see you back soon. Regards, Faraj Kibet, Operations Manager Merica Hotel Nakuru More 

Vevey, Switzerland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 24, 2015

We stayed here for three nights in January. We wanted to be in the town, so the location was perfect. Check in was easy (with towels and juice) and the reception staff were very friendly. We had a room on the top floor, with an incredible view of the national park and overlooking the pool. On the first night we... More 

Was this review helpful? Yes 1
OPSMerica, Manager at Merica Hotel, responded to this review

Dear SwissKitkat, Thank you for taking time to post your review. We have noted the areas that need improvement in regards to our customer experience. This will be addressed in our ongoing improvements. Regards, Operations Manager. More 

Nakuru, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 23, 2015

Great service, great food. pleasant and very comfortable environment with exemplary services.It also offers excellent rooms complete with wifi connection.The pool, the lounges and everything that it offers is fantastic

Was this review helpful? Yes 1
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Carol C, Thank you for your heart warming review and compliments regarding our service, food , environment and exemplary services. Regards, Operations Manager More 

Stafford
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 18, 2015

A pleasant stay at a comfortable hotel. Clean, safe and well-run. Restaurant was very good (we only had breakfast). Pool area and lounges were comfortable and relaxing. On slight negative our room, overlooking the pool with views to the National Park - great - but were unbearably hot. No air-con but we were given portable fans on request (only marginally... More 

Was this review helpful? Yes 1
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Dave W, Trust your year has started well. Thank you for taking time to post your positive review regarding our accommodation facilities, service and the relaxed atmosphere. Hope to have you back soon. Regards, Operations Manager. More 

London, United Kingdom
Level Contributor
270 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed December 17, 2014

We were staying at a hotel nearby but had heard that Merica was good so headed there for dinner. We decided to share a large pizza but were surprised to be served a pizza that would be classed as a small/medium in other places. The pizza was tasty enough, though the pizza looked to be a pre-bought one. We asked... More 

Was this review helpful? Yes 1
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Ellie and Alexis, Thank you for taking the time to post your review. We have noted the areas that did not live up to your expectation and will form part of our improvement strategy with the team. Happy Holidays! Regards, Operations Manager More 

Tsavo National Park- Voi
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 23, 2014

While voiding Nakuru town for almost week , we had opportunity to have trial differents lunch spot and we found the buffet lunch in Merica hotel in Nakuru was excellent every day with fresh food and very friendly stuff. A great spot to have lunch while in Nakuru.

Was this review helpful? Yes
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Okeno, My team is happy that you chose Merica Hotel as your stop over and enjoyed our buffet and service. Hope to have you back again. Regards, Operations Manager More 

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