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Merica Hotel

Kenyatta Avenue | P.O Box 560, Nakuru, Kenya
Best prices for: 1 room 1 guest
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84 reviews from our community

Traveler rating
    5
    26
    33
    11
    9
See reviews for
17
12
3
34
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Watford, United Kingdom
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 26, 2015

Just spent 7 nights here and I think that gives you a good feel for a place. The pool and wifi were an attraction for me and a reasonable place to have meetings. Staff are courteous and friendly and very amenable. This includes reception and restaurant. Pool is really nice but gets busy over the weekend. This includes the tables... More 

Was this review helpful? Yes
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Bruce Mango, Thank you for taking time to share your experience. I am pleased to hear you found the overall service and facilities to your liking. We are reviewing your comments in regards to the WIFI, to ensure it is improved for our guest's experience.We apologize for the inconvenience caused to you by the noise at night.We are currently... More 

Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 26, 2015

My wife and I stayed two nights in a comfortable de lux room overlooking a delightful swimming pool.The staff were helpful,friendly and immaculatel in their various uniformsFood was good.Rest of family were able to use swimming pool ,after a small payment. Good base for Lake Nakuru.

Was this review helpful? Yes
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Nigel B, Thank you for taking time to write back to us. We sincerely appreciate your feedback regarding our accommodation facilities, service and food. We are delighted that you enjoyed your stay at Merica Hotel Nakuru. We hope to see you back soon. Regards, Faraj Kibet, Operations Manager Merica Hotel Nakuru More 

Vevey, Switzerland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 24, 2015

We stayed here for three nights in January. We wanted to be in the town, so the location was perfect. Check in was easy (with towels and juice) and the reception staff were very friendly. We had a room on the top floor, with an incredible view of the national park and overlooking the pool. On the first night we... More 

Was this review helpful? Yes
OPSMerica, Manager at Merica Hotel, responded to this review

Dear SwissKitkat, Thank you for taking time to post your review. We have noted the areas that need improvement in regards to our customer experience. This will be addressed in our ongoing improvements. Regards, Operations Manager. More 

Nakuru, Kenya
1 review
4 of 5 stars Reviewed January 23, 2015

Great service, great food. pleasant and very comfortable environment with exemplary services.It also offers excellent rooms complete with wifi connection.The pool, the lounges and everything that it offers is fantastic

Was this review helpful? Yes
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Carol C, Thank you for your heart warming review and compliments regarding our service, food , environment and exemplary services. Regards, Operations Manager More 

Stafford
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed January 18, 2015

A pleasant stay at a comfortable hotel. Clean, safe and well-run. Restaurant was very good (we only had breakfast). Pool area and lounges were comfortable and relaxing. On slight negative our room, overlooking the pool with views to the National Park - great - but were unbearably hot. No air-con but we were given portable fans on request (only marginally... More 

Was this review helpful? Yes
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Dave W, Trust your year has started well. Thank you for taking time to post your positive review regarding our accommodation facilities, service and the relaxed atmosphere. Hope to have you back soon. Regards, Operations Manager. More 

London, United Kingdom
Top Contributor
255 reviews 255 reviews
64 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed December 17, 2014

We were staying at a hotel nearby but had heard that Merica was good so headed there for dinner. We decided to share a large pizza but were surprised to be served a pizza that would be classed as a small/medium in other places. The pizza was tasty enough, though the pizza looked to be a pre-bought one. We asked... More 

Was this review helpful? Yes 1
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Ellie and Alexis, Thank you for taking the time to post your review. We have noted the areas that did not live up to your expectation and will form part of our improvement strategy with the team. Happy Holidays! Regards, Operations Manager More 

Tsavo National Park- Voi
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 23, 2014

While voiding Nakuru town for almost week , we had opportunity to have trial differents lunch spot and we found the buffet lunch in Merica hotel in Nakuru was excellent every day with fresh food and very friendly stuff. A great spot to have lunch while in Nakuru.

Was this review helpful? Yes
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Okeno, My team is happy that you chose Merica Hotel as your stop over and enjoyed our buffet and service. Hope to have you back again. Regards, Operations Manager More 

Turku, Finland
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 22, 2014

Hotel is okay. Clean and safe. Big and quiet rooms. Food was okay. Nothing special. Service at concierge desk was superb. We were in quite a hurry, but very enthusiastic staff arranged us a excursion to Lake Nakuru National Park. Thanks a lot!

Was this review helpful? Yes
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Juuso JT, We appreciate your review. We are happy to note that you enjoyed your stay with us. Regards, Operations Manager More 

Loughborough, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 19, 2014

Good welcome of hot towels and a drink. Great breakfast and good choice of food for the buffet dinner. Staff very helpful. very good gym and pool garden. There was some noise, which I was not sure was music or air vents outside, but it did not bother me that much. Would stay here again.

Was this review helpful? Yes 1
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Richardo Pronto, Thank you for your review which the team received warmly. We are glad you enjoyed your stay with us. Merry Xmas and a Happy 2015! Regards, Operations Manager More 

Langston, Ok
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 12, 2014

This is the third time that I have stayed at the Merica in the past 18 months and it was the most enjoyable. The problem has always been the loud booming music and it is not clear as the source of the nuisance. There is a bar across the street but the culprit could easily be Merica’s own bar on... More 

Was this review helpful? Yes
OPSMerica, Manager at Merica Hotel, responded to this review

Dear Terry G, Thank you for choosing us again as your preferred hotel in Nakuru. We appreciate your positive review and will work on the areas that did not meet your expectations. Trust we will host you once again while in Nakuru. Happy Holidays!! Regards, Operations Manager More 

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Additional Information about Merica Hotel

Address: Kenyatta Avenue | P.O Box 560, Nakuru, Kenya
Location: Kenya > Rift Valley Province > Nakuru
Price Range (Based on Average Rates): $$
Number of rooms: 94
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