We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel New Otani Nagaoka

8-35 Dai-machi 2-chome, Nagaoka 940-0048, Niigata Prefecture
Hotel amenities
Book on
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Management photos
Hotel New Otani Nagaoka
Explore Hotel Location
Add Photo Write a Review

70 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Danish first
  • English first
  • French first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Hong Kong, China
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 17, 2015

Experienced, friendly staff, good maps available to nearby onsens (by car), good knowledge of the city, massage service available for booking (delivered in the room, very relaxing!), Japanese breakfast made of quality ingredients, good green tea available upon request (at breakfast). Room was comfortable, with a bathtub, tea making facilities, clean linen and towels, nothing too fancy, but good quality.... More 

Thank xxxhannaxxx
Xenia, Ohio
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2015

This was my second trip to Japan for buisness and tried a different place this round. I was not disappointed in my hotel choice during the previous trip but the New Otani blew away the local competition in my opinion. It is located close to the train station and also bus depot. But what really set them apart was the... More 

Thank robzridez
Acre, Israel
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2015

This hotel is clean, has friendly staff and very conveniently located next to the railway station. The breakfast is very good, there is a wide variety of options. Excellent wireless internet which is also free. A useful small mini bar / fridge, though I would have liked to have seen more channels on the television, especially when staying here for... More 

Thank julian t
Manchester, United Kingdom
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 10, 2015

I have stayed in this hotel over 20 times and have always enjoyed it. It makes a big difference to the other local hotels which are business hotels, which are fine but sometimes you just want something more. The reception staff are great. WiFi everywhere and hard wired in the rooms. Breakfast is decent too. My business also means that... More 

Thank Waddy38
Tokyo, Japan
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed September 11, 2014 via mobile

Regardless of the city I stayed in Japan, this hotel chain usually supplied the same high standard. Same this time in Nagaoka. The rooms are clean, the bathrooms ok considering the remote location Nagaoka. Staff is very friendly. Very nice.

1 Thank Bixier G
Level Contributor
125 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed November 19, 2013

Very close to the station. Bit dated but comfortable enough. Rooms fine, good internet, very clean. Main restaurant does a lot of Western dishes; little else on offer in town so expect to eat in the hotel a lot. Breakfast buffet fine. Nice bar with a good Happy Hour. Staff very helpful.

1 Thank toomanybeds
DFW Area
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 2, 2013

I stayed in the hotel for two nights on a work trip. I had a double bed room, which I highly recommend if you are a Western traveler. You're in Japan...everything is compact, but the room is comfortable. It has the typical robo-toilet, decent amenities and you can actually move around in the bathroom. The A/C is sufficient and the... More 

1 Thank Shari S
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 5, 2013

The single room was small but comfy enough for sleeping and showering/bathing. Although if you got the room at the far end, you'll probably will get low to none wifi signal, unless you stay close to the door - which is not very pleasant. However, in the next day, I transferred to a double bed room, it was very spacious,... More 

1 Thank Putra I
Czech Republic
1 review
4 of 5 stars Reviewed April 14, 2010

Helpful staff & comfortable room with Internet access.

Thank TN_CZ
Aurora, Colorado
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 2, 2009

The room reminded me of a room in a small recreational vehicle. Everything you needed could be easily reached. Bathroom was small, but had a nice soaking tub. Was in the region on a koi buying trip so not much time spent in room. American breakfast was very nice. Good selections available both American and Japanese style. Great service, however... More 

Thank koikichibarb
Questions? Get answers from hotel staff and past guests. Ask a question

48 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (48)
Room/suite (10)
View from room (5)
Dining (12)
Bathroom (8)
Business center/function rooms (2)
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Nagaoka
Nagaoka Station
Hotel Mets Nagaoka
Hotel Mets Nagaoka
#7 of 41 in Nagaoka
4.0 of 5 stars 51 reviews
Nagaoka Station
Hotel Route Inn Nagaoka Ekimae
Show Prices
Show Prices
Show Prices
Hotel Asuka
#1 of 41 in Nagaoka
4.5 of 5 stars 16 reviews
Tsubame Sanjo Station
Comfort Hotel Tsubamesanjo
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question


Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay