My husband and I recently returned from our honeymoon and we were treated very well. We were given an upgraded room on the sixth floor with a lovely view of the pool area and the ocean. The room was huge with a sitting area separate from the bedroom which also had a sitting area and a large balcony. The bathroom... more

My husband and I just returned from our second trip to Puerto Vallarta in 2 years. The first time we stayed at Grand Velas in Nuevo Vallarta, a true 5 star hotel, and also considerably more expensive. We know why now. When we checked in, very few of the workers actually spoke English. We stayed from Friday - Monday. --We... more

We just returned from an eight-day stay. The room was spacious and had a separate sitting area with a couch and chairs. The balcony was large. The food was excellent, both at the breakfast buffet (eggs, meat cooked as you like) and in the restaurants. The service was outstanding at the poolside, in the restaurants, at the front desk, etc.... more

My wife and I recently spent 10 days at this resort and had a wonderful time. The purpose of our trip was to get married, so we had several other guests who were there with us. Overall, everyone agreed that the rooms are amazing. All have been recently updated and you simply cannot go wrong staying here. The food at... more

We stayed @ this hotel for our honeymoon!!! I loved every minute of it! The food was great and the service was awesome! The only complaint I had was the construction @ 6 am. Other than that, I have a fabulous time! Oh, there is a restaraunt across the street with THE BEST FISH EVER!!1 We asked to see a... more

wow just amazing, what hospitality !!!! , we were treated like royalty, food, drinks, entertainment, Mexican Fiesta, Mariachis, Tequila and Beer runs like water there. Rooms where beautiful. Slept like a baby. You all gotta go at least once in your life time. We are going again next year. " can't wait " more

Heres the goods: -great pools -great pool side service -we were a little concerned about the food after some bad reviews.. but i have to say the food wasn't bad -awesome rooms.... seriously. being to mexcio a lot this is one of the best rooms i've encountered. -cab ride from hotel to airport was about 30 USD... a little expensive.... more

My wife and I have vacationed to AI's in Mexico for quite a few years. We have stayed at the Iberostars and Barcellos on the Mayan Riviera, and this was our first venture to the Pacific coast of Mexico. Overall, the resort itself is very beautiful. The grounds are well-manicured, and the layout is easy to explore and very spacious.... more

I would highly recomend this hotel for anyone. Lots of families with small children as well as couples. Secluded and very , very, nice. Pictures do not do it justice. Staff was very friendly, food was good, overall service was excellent. Already planning on return trip next Spring. Will bring my kids this time. You will not be dissapointed! more