Let me preface this by saying my parents, fiance and I booked the hotel and flight through Continental Vacations. Normally Continental does a good job, however, the Banderas Bay third party that Continental worked through on this deal was HORRIBLE!!! Seriously, NEVER, book any type of activity through the Banderas Bay group that Continental works with in Puerto Vallarta...not even... more

My husband and I chose Puerto Vallarta for our honeymoon location because of the amount of activities but we were thoroughly surprised at the wonderful service and accomodations at Barcelo. It is an easy 30 minute taxi ride from the airport and downtown but there are plenty of taxis at the hotel waiting to take you where you want to... more

Ok, so we fell into this place. How? We were planning our annual fall trip to one of our time shares and we were planning on traveling Sat-Sat, however, we couldn't use our frequent flyer miles, but we could Thurs-Thurs. So we decided to find a place to stay for thursday and friday night. We went to HotWire and found... more

We stayed for 6 nights and thoroughly enjoyed ourselves. The staff was very attentive and went out of their way to ensure that we were having a good time. Tips were appreciated and not expected but please tip. They work hard for so little. The Staff remembered our names and what we liked to drink especially in the main buffett... more

This is one of the top of the worst places in the world. Very bad service. I booked it for 8 nights but I checked out after 2 days couldn’t last longer in pain. 1. Food is awful 2. Drink rotten 3. Roaches in Rooms 4. Treat you like nothing 5. All restaurants are close at the same time between... more

This resort is beautiful, the location was perfect for us. The rooms were very clean and well kept during our stay. We did the upgrade and were placed on the 8th floor. The view alone was worth the upgrade. The upgrade gave us unlimited access to the reservation system as well as a key to the platinum bar. We found... more

This place is just horrible. Their service was painfully slow and rude. I cannot overstate how bad their service is. The drinks and food were poor at best. The location is good, but beyond that this place sucks. This is a well located 1or 2 star hotel. more

My fiance and I visited this resort in July of '09 for 5 nights. We read tons of reviews here on tripadvisor and were convinced this would be a great fun resort to celebrate my b-day but it wasn't as advertised. Let me begin by pointing out a few things from reading various reviews. - People say they've been to... more

The Hospitality was honestly bad from the very Entrance/Gate, moving on to the horrible Front Desk/Reception, the Food and the fact that they have a Public Beach is pretty bad. No privacy. In other words staying at that hotel truly had us regret going there in the first place. The region that is located at is beautiful if you like... more