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Alexandra House

Certificate of Excellence
Whittingham Drive, Wroughton, Swindon SN4 0QJ, England
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Alexandra House
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525 Reviews from our TripAdvisor Community

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Traveler rating
    190
    206
    97
    21
    11
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49
236
15
132
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (525)
  • Mar-May only
    (140)
  • Jun-Aug only
    (205)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (61)
All months
Swindon, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked this hotel for my son's wedding reception . From the time we arrived on Satuday afternoon until we left on Sunday morning everything was perfect. On arrival ( 2.45 pm ) we were welcomed by Mr Hussain and Katy with the drinks already for all the guests ( 92 ). They had arranged all the timing and Mr... More 

Was this review helpful? Yes 1
Cambridge, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

All the hangers in the wardrobe fell to the floor when I opened the door -- luckily I had my own. The drain in the bathtub was blocked, so water from the shower built up quickly. There was no remote for the tv. The tv was letterbox on a small screen, so cut off on each side. I rang reception... More 

Was this review helpful? Yes
RayMckibben, General Manager at Alexandra House, responded to this review

Dear Ed E I am sorry to read that you found my hotel lacking in service and standards, I am sorry that we got it so wrong for you, as a team all we want is to have happy customers. Could you give me some more details on your stay, your name, and date of stay, I like to exam... More 

Derby
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night for a business trip. I checked in fairly late and the lady on reception was efficient and helpful. It's a good idea to park next to the hotel entrance while you unload your bags etc and then park once you are settled in around the back. The walk to the rooms can be quite far.... More 

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Hatfield
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A group of us went to this hotel for a reunion and they couldn't' have been more helpful. When I said there was a deal on line that was cheaper than the price we had paid, I was immeadiately offered a matching price. Then when we arrived , one friend couldn't make it, so again the room was changed with... More 

Was this review helpful? Yes 1
Bury St. Edmunds, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Can not fault this hotel. The staff are very helpful and polite. The food for the evening meal is of the highest quality the service was very good. Breakfast was just as good you name it it was there the cooked was hot and just been cooked. The pool area was fantastic with the steam room sauna and Jacuzzi we... More 

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Newmarket, United Kingdom
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a training course. Rooms are pretty standard with a jolly short bath! Had a room on the ground floor so the window didn't open much and it was hot in the room as there was no con. Meals were all good. Wifi was rubbish!

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London
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband visited here for a night with my young son who has a severe dairy food allergy. Before travelling we telephoned the hotel to see if they could provide us with packed lunches for the following day as they were leaving at 6am for a big show in the area and needed food for him during the day. We... More 

Was this review helpful? Yes 5
RayMckibben, Manager at Alexandra House, responded to this review

Dear Mrs Jones On behalf of myself and the team at The Alexandra House Hotel I wish to sincerely apologise to you all for not providing a suitable picnic lunch for your son as was requested by your husband. The Chef who was on duty on the day wishes to extend his sincerest apologies to you for the grave errors... More 

england
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel. Our only problem was the noise from the corridor and surrounding rooms which is a shame because the staff can't really do anything about it, but it needs to be said in a review! Perhaps ask for a room at the end of the corridor. Hotel (room, bar, restaurant, conference room) was all perfectly clean. Staff were friendly.... More 

Was this review helpful? Yes 2
RayMckibben, General Manager at Alexandra House, responded to this review

Thanks for your comments about your stay here at Alexandra House, I am glad that you enjoyed the food that we serve, we aim to offer a wide range of choice and use high quality food which you recieved. As advised in the previous response, our Nights Team try to limit the noise that happens in the corridors throughout the... More 

Southsea
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We decided to get away for a few days at the last minute, but overlooked the fact that it was British GP weekend, meaning that hotels within a 50 mile radius of Silverstone were either fully booked or vastly overpriced! Eventually we booked this hotel at £241 for three nights (room only rate), mainly because the Swindon/Marlborough area has a... More 

Was this review helpful? Yes 5
RayMckibben, General Manager at Alexandra House, responded to this review

Thanks for your detailed feedback on your recent stay here at Alexandra House. I am glad that you found your bedroom clean and large, and that you managed to enjoy our grounds, we are set in 20 acres of landscaped grounds. I am sorry that you experienced some noise in the corridors when you were sleeping, our Nights Team do... More 

Cheltenham
Level Contributor
314 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice room, location and good atmosphere. Facilities good and plenty of snacks. Been many times and happy to come again. Only one thing I really don't like - the coffee. It's free but it really lets the place down. Have the mocha if you have to or pop from the fridge.

Was this review helpful? Yes
RayMckibben, General Manager at Alexandra House, responded to this review

Thanks for your lovely comments about your stays here at Alexandra House, I am happy that you return again and again here and we look forward to seeing you again soon. Kind Regards Ray Mckibben General Manager More 

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